I have to write this because each time I have contact with the Lewis Center OhioHealth Home Medical…read moreEquipment office; everyone I have come in contact with there from the front desk to the Respiratory Therapists and even on the phone with reordering have been extremely helpful. They have been prompt with getting my order of CPAP supplies to me and have been able to answer any of my questions on the phone when needed. One Person in particular went above and beyond by actually going back to the warehouse to make sure they had a particular item in stock (only had one) and brought it up front to pack it! Now that is customer service! Thank You!

I went to the emergency room for severe vertigo. They took blood and said I was dehydrated and…read moreadmitted me but never gave me fluids.

We used Home Instead to hire what we thought was going to be a trusted Care Professional to assist…read moreour Mom in her home. Instead, our Mom was exploited and taken advantage of. Home Instead failed to follow through with multiple policies and procedures they have in place to protect its clients and now our Mom is left with both the emotional and financial repercussions. The "Care Professional" admitted, per Home Instead's report, to napping during her shifts, purchasing groceries for herself (including alcohol) with my Mom's money, "borrowing" money from my Mom, and accepting "gifts" that were not documented per Home Instead's policy. These were the things she admitted to, however there are many additional concerns. There is no dollar value we can place on the effect this has had on our Mother. It took months for us to get her to accept any form of help and to have this happen is heartbreaking and infuriating. Having someone come in and so blatantly take advantage of her is beyond unacceptable.

Avoid the company at All costs. Caregivers are good however owner is not client focused. Easily…read morewilling to sacrifice client relations.

Betty is an absolutely A+ great person to work with. They have helped care for my mother for going…read moreon 5 yrs now. She attempts to custom-match personalities of her employees with the situation and person receiving the care. The loose link is the character of the specific individuals who are on the job. People's standards and commitments vary, so you can't know until a person proves themself. But we've learned to not hesitate to have specific workers fired after they've exhibited undesirable &/or untrustworthy characteristics. It's proven unproductive to extend 2nd or 3rd chances in hopes of a worker changing from what they've shown. After all, we're dealing with adults here. Betty works to correct situations admirably. And she is a very good listener. We recommend the Columbus Home Instead that is run by Betty.

If I could give this company negative stars I would. Be very careful... every step of the way, and…read moredo not go to sleep or turn your back, if you care and love the person you're seeking care for that is. I won't go into any specific details, but there are many. Just beware. I'd like to say that I have a better company to recommend but they are all the same, to one degree or another, don't let them tell you they are . Truly frightening.

My husband and I enlisted the services of Assisting Hands nearly two years ago when we were in town…read morevisiting my mother and father for a party. Although we are only 3 hours away, we realized during that visit, three hours was way too far to effectively take care of Mom and Dad. Mom has always taken care of everything for Dad. My father has Parkinson's disease. It wasn't until this last visit that my husband and I could clearly see just how badly an extra set of hands was needed for my father's care. We interviewed three Home Health Agencies and without a shadow of a doubt, the entire family chose Assisting Hands. Not only were they competitive from a price standpoint, they were one of the few companies with the credentials we were looking for. We even met the caregivers who would be working with mom and dad before we had to leave to head home! I talk to Linda (Mom and Dad's Caregiver) nearly every night and she feels like a member of our family. I haven't seen Mom and Dad this happy in a very long time. Linda, Mom and Dad, go on outings, the house looks great, mom and dad are well taken care of and my husband and I are actually sleeping at night without worry! I love Assisting Hands and we have sent everyone we know struggling with similar situations to Assisting Hands!

I can't thank Assisting Hands and their staff enough for stepping in to care for my parents when my…read morewife and I relocated out of state. We had the biggest decision of our lives, accept a job that would be an unbelievable opportunity for my wife, the kids and I, or turn down the opportunity to stay in Ohio with Mom and Dad. My parents were excited for us and the new possibilities our my career decision could give my family, but they were in denial about how much care my wife and I were providing by living a block away. Dad suffered a stroke in 2010 and his physical condition had really limited the things he could do. Mom never had a driver's license so my wife took them everywhere during the day and in the evenings, I was responsible for transportation. We never minded caring for them; it became second nature for all of us. I saw a commercial for Assisting Hands Home Care and it felt like the commercial and their services were reaching straight out to us! It was as through the stars were aligned and I was meant to see that on TV. It was on a Saturday but I called the number. I couldn't believe, I actually got a live person who had the ability to come out within a few hours of the call and coordinate a complete plan with all of us. The owner even called me herself later that evening and we talked for almost an hour. We had two weeks to get into temporary housing for my new job yet we had everything figured out within 24 hours. Mom and dad were somewhat resistant but after meeting their caregiver, it was like this was just the way things were meant to be. Although we are further away, wither my wife or myself manages to come up one weekend a month to stay with my parents. They look better than when we were taking care of most of their needs. Although we didn't know it at the time, I think the stress and large responsibility weighed on all of us when it was my wife and I as the sole care takers and in turn, my parents had so much guilt but knew deep down then needed us. Assisting Hands has given us all peace of mind and comfort in their services! I love the company, love what they do and would recommend their services to anyone who needs the help!

DO NOT USE OHIOHEALTH AT HOME-COMPASSUS HOSPICE FOR END OF LIFE CARE FOR A LOVED ONE! We "fired"…read moreCompassus Hospice-OhioHealth at Home yesterday evening for the care of my dad, after only 3 weeks. We were ready to do it day 3, but an angel of a nurse they had come out that day calmed us down. Unfortunately, that was short-lived. The lack of care, communication, compassion, and respect Compassus has shown our family is inexcusable, especially given that it's end of life care and is supposed to help and make it easier for the one on hospice and their caregivers/family! The office was awful. Getting a nurse out was impossible. Getting a hospital bed was difficult. Meds weren't ordered when they should have been. It's hard enough to care for a loved one on hospice, and the hospice company should not be making that care more difficult in the time of need. The only bright spot in our experience were the 2 Aides we had, the social workers, and the one nurse on day 3, other than that, the experience was less than ideal. The lack of care we received is disappointing and we highly DO NOT RECOMMEND OhioHealth at Home - Compassus Hospice to anyone at all. Official complaints are being made as well.

Assisting Hands has went above and beyond to help keep my loved one in their home. Everything from…read morehelping them take showers to cleaning up the house cooking to taking them to the Doctor. I couldn't find a better company. They are very friendly and great communication all around.

I have yet to have been employed at a better Healthcare company than this one. The office staff is…read morevery understanding, they work very hard to accommodate caregiver and client needs to suit a perfect schedule for everyone. The care the aides provide to their clients, go from light house keeping, to personal care. This type of care is a big help to all clients and the clients are always satisfied with the aides that they are staffed with. Some examples of care Assisting Hands can provide are bathing, changing briefs, emptying catheter bags, feeding clients, preparing meals for clients, going to the store for them if need be, vacuuming, dusting, taking the trash out and more.

Colin and company have been nothing but helpful in what turned out to require a quick turn around…read moreto place one of my family in assisted living. I highly recommend him for his honesty, enthusiasm and being 'on it'. Even if he is from Dublin.

I got both of my knees replaced this fall and I agree with the other reviewer: this office (and…read moreOrthopedic One) in general is a well-oiled machine. They are incredibly well organized, the office is pleasant and cheerful, the staff is lovely and committed. And if the category is Weirdly Specific Awards, then this is the medical waiting room I'd be happiest waiting in. My therapist is usually Jenna (I love you, Jenna!), but others have pitched in on busy days. I've had such successful recoveries from both of these surgeries and this office (along with my surgeon) deserves the bulk of the credit. If you are in the Powell area, I really recommend this location. It's easy to get in and out of and the area is quiet.

This place is TOP-NOTCH!!! It is a well-oiled machine and everyone was extremely friendly and…read morehelpful. It is a bright, clean facility, and my wait time was extremely short! I was a new patient, and they sent me paperwork in the mail so I could complete it beforehand. It was so helpful because their logo was on the envelope, which made it very easy to spot the facility when I was driving and looking for it. Easy to find, easy, close parking... I handed in my paperwork and insurance info, got my vitals taken, saw the Doctor, got X-rays taken, and a custom thumb/wrist brace made for me all in about one hour! Incredible!! Highly, highly recommend this place!

I had a fantastic experience with Compassionate Caregivers Home Care!…read moreI higly recommend their services. They provided a driver to take me to and from the hospital for my surgery, and they provided a caregiver to stay with me at home for several hours after the surgery. The caregivers were very kind, and the price was very reasonable. I will gladly use Compassionate Caregivers Home Care again! Nestor Matthews

Make sure you do your research before using this company . Not a good experience which was…read moreextremely disappointing after being promised one thing but in the end the care of loved one was not important. Money is more important to this company than being compassionate more like in compassionate!