Carlos is an absolute legend. Haven't had world class service like this at any lumber yard.read more

my contractor bought $ 10,000 trex from them . Ended being defected ... they told me" while ok…read morelumber stands behind the products we sell, we are not manufacturer and cannot assume responsibility for manufacturing defects" so what are you standing behind ??? You are selling me defective products , the manufacturer doesn't want to take responsibility and I ended up with defective trex , sold by them and NO ONE is taking responsibility. Taking them and TREX to court DO NOT BUY OR TRUST THEM!!!! Just read the answer from the owner and he said I purchased the trex " few years ago" it was purchased 2 years ago the problem started 3 months after we purchased., we contacted the store and they told us it's probably because of " hard water" (who Knew you can not hose your deck and worry about hard water?...I went ahead and bought an expensive water filter and it still did not work. In other words the store nd the manufacture are avoiding their responsibility! The fact that some one from the store came and told me : yes you are right , it's a manufacturing defact DOES NOT solve the problem. Every one got the money and I'm left with junk!

Beggining to End ! The owner Ben came by to see what we…read morewanted. Very helpful. We hired Him,Scan Top! His price was not cheap , But " you get what you pay for! One day, remove old counter top ( Nick & Dave & Ben came by) and measure. Three days later (Rocky & Arturo) arrive with countertop & install it. Wonderful attention to detail!!! To the 1/16 of an inch! They did a perfect installation.They were clean, attentive to every detail and left the place clean. Do I seem satisfied? Even the "receptionist" Karen, always polite and helpful. Do I seem satisfied?

Scan Top installed a vanity top with a remnant that they had on hand (precisely what I was looking…read morefor). Every interaction was friendly and gave me full confidence in their work. Julia on the phones / email was super-helpful -- I'm thrilled to have found such a great company, because I'm heading into a kitchen remodel and the countertops will be one less thing I have to worry about.

Just stopped by there today for the first time and the two guys working there were very helpful…read more It's funny, I am taking classes at Jobtrain down the street and I never even noticed this place until today when I was driving down the street and saw a solar fan they had set up, blowing in the wind. I have been researching the cost of roofing supplies so this place suddenly stood out to me. It's a shame there isn't more stuff out in the front to show that they do roofing, because I would think this could bring them more business. I've been driving past this place every day, for two months straight, but if someone had said to me, "do you know of any place that sells roofing supplies?" I would have said "no." Again, the guys here were very helpful. They had all kinds of roofing supplies set up in the garage in the back. They also have resources for places who can do the roofing for you. If you are looking to re-roof your house, I would recommend you check this place out.

I ordered some screws and some tape. Nothing wrong with anything, and they called me when it…read morearrived. When I went to pick it up, they let me take it for nothing. yes $0. They were especially nice, almost too nice !

Came here by emergency when our original flooring provider delivered a product that was completely…read moredifferent from the sample given to us when we ordered. Our orig provider graciously gave us a refund but we were still left in a pinch to find a replacement product ASAP to keep our construction schedule. Victor and Whole Woods delivered beautifully. They were patient with us as we pulled a dozen samples from the warehouse into the front for comparison. The selection here is *vast*. We found more than one suitable option, and the one we ultimately chose ended up better than the original product we ordered. Whole Woods empathized with our urgency. They got the product ordered quickly. We opted to pick it up from the warehouse rather than to have them deliver it to save a bit of extra time. The finished product looked amazing we were extremely happy with the result. There was one issue with defective nosings in our delivery, but they rectified the situation quickly. Even though I live an hour's drive away, Whole Woods would be my first choice if I were to shop for floors again.

We got great quality material and service from Victor. He offered professional opinion and was…read moretransparent with delivery schedule. It was a pleasure working with him.

Needed custom metal pans for underneath two planters. R&R did a great job and deliberate. Exactly…read morewhat I asked for in drawings at a very reasonable price.

I have been calling this company all week. I have left messages and even spoken to a live person…read morerequesting service on my broken gutters. Never got a call back. I do not recommend these people. I don't understand why they got so many stars.

How do they have such mediocre reviews???... Oh because there's only 11 reviews and every one…read morereally counts and people are reviewing off random stuff like rental vehicles and window installs... They might offer those things but they're a wood company first and foremost. Why would I go to them for anything other than wood? Anyways, I've used them twice for lumber orders. We first purchased Fiberon for our new deck. We looked at a lot of different places - from the big box stores to other local joints, and Condon & Sons were most knowledgeable, and were the cheapest by a few hundred dollars. We just went back to them recently as we're building a canopy pergola with leftover wood from our first purchase and needed a few support beams. Their entrance is blocked off right now due to construction so you have to park on the street over and walk to a back entrance, but they know their woods, know what you'd need for what you're building, and always cheaper than the competitors. And you're supporting small businesses.

Not shocking to me that this place has some really bad reviews related to Marvin Window…read moreinstallation. You can have a great experience with many places that serve the local community, as Gene claims to do, but in his business, you are judged by the moments when things go wrong. I don't need to go into the details because there are enough reviews below that already do, indicating that you should stay away from this place. When you pay more for a local place than you could get from a larger shop, you expect excellent customer service, and it's unfortunate when it's the exact opposite.

Ian and Justin and their crew did a fantastic job on a really challenging fence that required a lot…read moreof attention to detail to pull it off. They showed up on time, did fantastic work and were really easy to work with the whole time. Could not recommend them enough!

Our experience with Plane and Stain was amazing. They were the most reasonable estimate we were…read moregiven and their work was excellent. Great, responsible, hard-working crew. Fence looks wonderful. Would definitely use them again.

I was looking for quartzite slabs for my kitchen remodel and Bryan was very helpful in finding…read morewhat I wanted. When I described what I was looking for he knew exactly what I wanted and took me to see the Taj Mahal quartzite. They were the perfect slabs. I wasn't sure if I needed three or four slabs so he suggested I buy four and only have three delivered. He could hold the fourth at the warehouse. The fabricator could determine if I needed a fourh. If not they would refund me. I was very happy with Bryan's service. He was very nice and knowledgeable. I would definitely work with Bryan again. Carmel Stone Imports has a huge selection of stone.

I recently did a small project with Carmel Stone. I was surprised to learn that they would not take…read moreback a box of unopened tile, even with a restocking fee. So measure closely if you use them. BTW: I've worked with three shops in South San Jose, and their competition will take back tile in unopened boxes for a restocking fee.