Nice kitchen in the end which is what you'd expect for the cost BUT......issues with original…read moredesign resulted in increased costs which we had to agree to in the end and customer service is non existent. Claims on their website state that they 'retain a personal touch' but this couldn't be further from the truth. Regrettably we were too far down the line and had to continue but I would NOT recommend. All sub contracted tradesmen were excellent (fitter, electrician, plasterer, plumber etc).

Very disappointing. We'd expected above-average quality and service, but have been left with…read morecupboard doors which don't close. An independent kitchen fitter found that the doors have been supplied 4 mm too large and cannot be adjusted. We called into Fineline and phoned/emailed them numerous times. They had to be chased again and again, and to date have failed to answer all our questions. They are not accepting any responsibility but have offered to visit the site at a cost of £250 and quote to replace the cupboard doors! As a previous commentator has said, if you want bad customer service, go to Fineline.

I was left out of pocket thousands of pounds by Paul Talbot and Lisa Michelle Whitely Talbot. They…read moreknew their business had failed and were contacting customers for deposits fully aware they were not going to do the work. They ran off with my money and money from numerous other people.

Do not give these people your money. Paul and Lisa, of CBK Interiors Limited, owe me £10,270 worth…read moreof appliances, tiles, flooring, radiators and other items which they have failed to deliver for the last month. The last communication we had from them was in February, requesting the money from us to order these items so they could book in the tradespeople to complete our kitchen renovation. After we paid them, that was the last we heard from them. We have sent both Paul and Lisa, as well as their administrator, Amelia, numerous messages via email, WhatsApp, text message and phone, imploring them to respond to us over the last four weeks. All we ever received in return were various versions of OOO messages saying that they couldn't work because of storm damage to the shop, or they had Covid, or they were dealing with personal issues, or they were unwell for another reason. They have put us through extraordinary mental, emotional and physical strain by leaving us to live in a worksite, with an 18 month old toddler. When they originally quoted a timetable for us, they said this would be a 5-6 week job. We are now in the 12th week, and the last 4 weeks have been a waking nightmare. They have behaved truly callously to take such a huge sum of money from us and to have then disappeared behind ever evolving Out of Office messages. We have offered them every opportunity to make good this situation, and they have deliberately ignored our messages, refused our phone calls, and they have now forced us into a position where we have to pursue them legally. Even before they disappeared with our money there were red flags - subcontractors walked off our job because of disputes with CBK over money. We had to rescue our worktop from the granite cutter and intervene ourselves, only after we found out through another subcontractor that CBK hadn't paid the deposit for our worktop. The plans they drew up initially failed to account for a wall that was planned to be installed to support the RSJ, which was a sloppy oversight on their part, and which now means our radiator pipes need to be moved. Their project management service is non-existent - they had forgotten to organise a decorator to paint the walls after they'd been plastered and instead of owning up to the error (we have in writing that they would organise this) and making it right, they left it up to us to find someone at short notice, making us lose another week to inaction. This is an incredibly stressful situation, and there is no possible conceivable explanation for why they have done this, if not out of malpractice. Our only hope now is to recover the money they have taken from us through the court system.

A garden centre? what in all that is unholy was I doing in a garden centre???? Normally if someone…read morewas to say "Lee lets pop to the garden centre",then my answer would be "Can I stay at home and whip myself accross the face with a rusty bike chain instead?". But on this occasion that wasn't an option,it was Mrs Zombis birthday and she wanted to buy some plants. So off we went (I packed a chain just in case). Now as far as i'm concerned the worst thing we have ever done as a couple is buy a house with a garden. I just can never rouse myself to do anything in it,if money were no object then it would either be paved over or a gardener would be hired. So the walking along rows of flowers and plants made me long for rusty metal flagellation (good name for a metal band). This is not to do the garden centre down at all,it is how i feel about all of them. On this occasion though my mind was blown apart,when we got inside the centre they had a Deli!!! Yep,a Deli!!! Cheeses of the world,beautiful cooked meats,salamis and other sausages,beautiful artisan breads and stuffed olives of many a filling. That is only a small selection,they also stocked some really nice kitchen gadgets,smelly candles and stuff that i have never seen or heard of before... I bought some Pastrami ( the king of American Deli meats). And i have to honestly say that it was some of the nicest i have ever had. Really peppery and beefy. I haven't enjoyed pastrami so much since i had a stupidly big sandwich in Sausalito,but i can't just pop there whenever i fancy a peppery beef sarnie. But I can pop a mile and a half down the road to the All in one garden centre for one,and that'll do for me ta very much.....

Really well run large garden centre. Family run with it's own style. Lots of really good plants and…read morehgarden accesories and tools.Plenty of good advice. Large restaurant/coffee shop. Well known for their huge Xmas displays