The head of administration, Eric came and spoke with me regarding my previous negative review. I'm…read moreblown away by the level of commitment and concern for my comfort and satisfaction. This isn't an easy position to satisfy people who are in pain, but I am much relieved to know that I'm not just a number but a real person. Thank you.

Mouthy, inconsiderate nurses and physical therapists. Slow…read moreto respond to call lights.40 to 6o minutes once for my catheter to get flushed due to clog.

Positive: Knowledgeable, qualified, and caring staff, for the most part…read more The food was not bad, for Hospital type fare. It was better on the weekends, than during the week, for some reason. Most of the Nurses, CNAs, and therapists went above and beyond. They explained what was going to happen each day, as to therapy, linens, tests, medication ajustments, etc. My wife required assistance with the commode, and they were great in helping her. Linen changed when needed. Therapists there are top notch. Negatives: As with everything in life, there is room for improvement. Pine Hill is understaffed, and Nurses are responsible for 10 to 16 patients at a time. The Commode was not cleaned after each use. (Intermittently) The rooms in the facility were way too warm. Multiple complaints by many patients. (This was a 3 week stay in May.) My Wife has Lipidema and needed wound care, which she didn't get at all the first 3 days that she was there, and then it was minimal. She did see a wound Dr. once a week after that, and the wound care improved. Most rooms are double occupancy, and the facility needs to take more of an active role in controlling the TV volume at night when a patient is blasting their TV after 10pm. Makes it hard for the roommate to sleep. My wife is picky when it comes to food, and said that she wanted no milk, cereal, or Apple sauce. She got all 3 anyway. Eggs and toast were cold when delivered.

Don't send your loved ones here. As a healthcare professional, this place is embarrassing and the…read moreguilt I felt sending my Mom here was tremendous. I would give negative stars if possible. I'll start by saying my Mom is definitely a complicated patient, but if they don't have the means to properly take care of someone then say so. The Medicare 5/5 is a joke. My Mom was here twice and sent back to the hospital in terrible condition from neglect. Second time she went straight to the ICU and almost died. Place smells nice, once you get past the front door however- disgusting. My Mom got a UTI and then colonized because of staff unhygienic practices. Always dependent loops in my Mom's catheter every single time I came to visit. No wonder she kept getting UTIs. The food is terrible- I don't see how anyone can recover being forced to eat the slop they feed you. They never communicate like they say they will. They say they draw labs, but how are your lab values so different from the hospital? When questioned the DON makes it like it my Moms fault, not theirs. When I originally came to get her stuff there wasn't a nurse around to get me her personal medication. I made a special trip to come back and get them only to be told that they "discarded" them. PT staff rough with my Mom. Told her, "You want to go home and see your family? Get up" - DO BETTER

I was not impressed with this company. The owner did a bait and switch on me. Told me I was going…read moreto be getting a good experienced worker for one price and then switched it out to somebody who had zero experience or knowledge of care and tried to switch up prices for service. Not happy about it at all I would not trust all the positive reviews. I know other people I've complained about the same.

Working here has truly been one of my biggest blessings. Tim, the owner is patient, trustworthy and…read moreensures that his Caregivers are taken care of first. He goes above and beyond. I have worked at Amevian for just over a year now and I'll never leave! Caregivers, you will not find another company where you will be treated with kindness, respect and most of all what you are worth. If you are looking for a Caregiver for you or a loved one, your search stops at Amevian. The company and Caregivers treat their clients as if they are their own family. I have seen countless times where Caregivers will do whatever it takes to ensure the safety and quality of life of our clients. I cannot say that about other companies I have worked for. To say I am proud to be working here would be an understatement!!

The staff here seem both overwhelmed and indifferent. I feel sorry for anyone who has to go to this…read moreplace, for whatever reason. The place is run down!!! My mother is there as an out patient and has not had a very good experience. The food looks like it all comes out of cans, and the staff has not been very careful to give my mother , who is a diabetic, the correct food for her diet. It seems like most patients/ residents there feel the same way about the food , that it SUCKS, they take a few bites and lets the rest go to waste. I'm not sure what happens after visiting hours but it seems like there is little to no staff to help in the case of an emergency, maybe they are sleeping on the job... or just don't know what they are doing... either way.. this is NOT a place I would send any loved one intentionally.

92-year-old father has been a resident of Oakridge for several months now since his stroke in March…read more2024. I have had the pleasure to get to know the physical therapy department, and nurses. I have been impressed with their continued professionalism, and dedication to all their patients. During this difficult time, the staff has made my father feel at home. The activity director is always working hard making the dining experience warm, and inviting. I am grateful for the Director, he is readily available to help with questions throughout the day. Oakridge, is what I am Thankful for this year. Diane Watts

Although not a school or day care, they are exceptional at what they do - family resource center &…read morechild abuse prevention.

My hubs was admitted here from the ER for EColi. The staff at Sutter Rehabilitation has been…read moreabsolutely Amazing! My husband stayed 3 out of 9 days here. Nate, was his RN and we couldn't be more pleased with his care. Nate was on top of all of my husband's medication schedule. Some of the nurses in the other departments were terrible on keeping track. Not Nate! We were so pleased with our stay that we were quite sad to leave! Alona, Rachel, and Bree were all so helpful and giving us extra care and attention. We can't express how grateful we are to all the staff and doctors here for their attention! It was bittersweet leaving because we got a hug from everyone.

My ex-husband was diagnosed with Gliobastoma multiforme about three weeks ago…read more. After having his tumor removed, the staff at Sutter Medical decided that the next step would be acute rehab. Sutter Rehab Institute came down to evaluate him and said that he would make a great candidate.. Patients have to be capable of enduring the intense rehab for three hours a days. Yes, he did somewhat improve. Why two stars? Asked several times for his meals to be non vegetarian (and his entire time) prior to two days before discharging.. they finally got it right. Communication with the Case Manager was totally non existent. He was discharged yesterday, but we never had any information on the discharge instructions.. We were given a sheet of skilled nursing facilities (that accepted his insurance) on Tuesday and he was being discharged on Friday??.. Totally stressed and frustrated.. Luckily I found a place for him (which doesn't take his insurance).. but we feel very comfortable with our decision. Please learn from others and train the case managers to have open lines of communication... It's hard enough dealing with this diagnosis, and much more to deal with everything else...

My uncle is currently staying here and our family couldn't be happier with the service and…read morecompassion he receives from everyone here. From the front desk, to administrators, to staff. Everyone is professional and dedicated. The facility is one of the cleanest I've ever been to. Feel like I'm at a high level hotel whenever I go to see him. Please do your loved one and yourself a favor and book a site visit and tour. I'm certain you will be just as pleased. Wishing your loved one a healthy recovery on their journey.

Worst meals imaginable. Excellent CNA's, couldn't get any…read morebetter. Therapy staff are Excellent and work toward getting you rehabilitation so you can go home.

Brett, and the rest of the gang are very helpful with my needs as a client. They are friendly and…read morehave a good expertise in minimizing your pain and making you stronger and more flexible.

Great staff. very supportive. Highly recommend Brett and all of the staff…read more Have used Shaack PT post two surgical procedures and been very satisfied. Linda