I came to this practice to have a minor operation as my usual practice (Southgate Surgery) was too small to do such a procedure. I was a bit nervous upon entering as I cannot stand operations, needles and blood. The reception staff were really sweet and made me feel at ease. They told me to take a seat and provided me with a cup of water. I did have to wait a little longer than I had expected (I am not sure why) and so by the time I was called through I was feeling a bit queasy, however the Doctor and assisting nurse were quite friendly and talked me through the procedure, slowly and clearly. I was awake for the operation, but I did not feel a thing and it was all over in a matter of minutes. They let me have a rest so I could gather my thoughts before I was sent on my way. Although this was my only visit I think that is was a standard surgery. read more