They were the quickest and the cheapest. I was surprised by the difference in price compared to the…read moreother guys. I even called to double check.There were some communication issues about remembering the job request so they had to come out a second time. I recommend getting a written quote to keep those things clear. In the end we were able to resolve it and I was satisfied with the service. They cleaned up well. I was happy that he was not one of those places that tried to renegotiate the price. J. Wilson

Never ever book them. They backed out of their own quote because I was in hurry saw the opportunity…read moreand doubled the quote a few hrs later ?

Today I had the pleasure of meeting Gary and his crew, who came to remove some trees on my yard…read more Their professionalism and craftsmanship was extraordinary. Gary and his crew were very professional and were very efficient at completing the task at hand. I was very pleased with the way they handled the safety of extracting the tree. The equipment used was phenomenal and capable. Everyone involved made sure to let me know what was happening and I felt very much relaxed knowing I was in good hands. On top of that, the price was fantastic for the work that was done! I am grateful that I was introduced to this company and that Gary was extremely skillful at his craft. -Evie

Absolutely horrible business practices. The owner has no core values and respect for you as a…read morecustomer. He wrote back to me that he doesn't care if he gets the business again because one unhappy customer isn't going to affect his business at all and he stated he really doesn't care. Customer service is definitely not in his business plan or model. Recommend going to another landscape company where they treat everyone the same, fair pricing and always respectful and helpful to you no matter what. Not an accredited BBB company. Customer beware !

Everything was good, Their arborist was very helpful and friendly in meeting with us to discuss…read morewhat we needed, and provided an understandable estimate, and in a timely manner. He then scheduled the work as he promised to do, in a time suitable for us and your crew. The onsite crew arrived as expected and checked with us when they first arrived, introduced themselves by name, and looked over the job with us before they started. We appreciated them doing this which was good for us and for them, so both could agree beforehand on the expectations for the job, so each had no surprises. While they worked on the job we had occasion to ask about certain things or request minor things, which they were very receptive to talking about and did their best to handle. Because they had given their names, it was easier to approach them when it was necessary, and they were receptive to our inquiries in a positive way. This is very important in my mind. I know there is a fine balance, but If crews react badly or are difficult to approach, this can lead to a less than desirable relationship and impact the job and customer satisfaction, But this didn't happen with Bartlett. They were all good to work with, did a great job, and we were really satisfied with choosing them for this work.

Arrived when scheduled and preformed the services as requested on time and as expectedread more

I found Davey Tree Experts to be the most responsible, knowledgeable and efficient team I have…read moreknown to date. Look no further, this is a company you can trust. Absolutely. They show up exactly on time and do a thorough job. They also love what they do. I would hire them again in an instant!

EXORBITANT PRICES -NON-TRANSPARENT…read more Be extremely careful in dealing with Davey Tree. Very duplicitous and non-transparent with its estimates and invoicing. Make sure you triple check and verify any discussion of any sort you have with their arborist or office personnel and then that it comes with emailed/written verification. Exorbitant prices. $1,285 00 (PLUS TAXES!!!) to lop off a foot or two from 20 feet of cedar hedges (8 trees in total). Arborist claims it was a difficult job. That's odd because his young worker was able to stand on my deck and do half of the trees without a ladder. Also, They showed up with two of their rigs with wood chippers. My job Didn't require two trucks. BUT, the customer pays for the cost of both of them! Arborist told us at the time of his onsite estimate that the customer also pays for the cost of the set up of the big chipper rig vehicle. THIS Isn't indicated on any invoice. Very disingenuous of Davey. The original estimate did not include the fee for fertilizing of the hedges. They make a second trip at a later date to do the fertilizer and you get another mystery invoice. You obviously pay for that extra trip. I saw the original estimate for $1,285 and assumed it was for a total of 45 feet of cedars and the fertilizing. I discussed this with the arborist when I first called him. Yes, I should have read the estimate more carefully. I complained about the $1,285 for 20 feet of cedar hedges, and a misunderstanding that there was another 25 feet to be done which wasn't.  (In retrospect, It would have cost me at least another 1285 bucks!). I thought $1,285 was reasonable to lop off a foot or two off of 45 feet of trees and fertilizing. But NOT for 20 feet only not including fertilizer. Rip off! Paying for Davey overhead. To smooth over my displeasure about the original miscommunication the arborist told me he would fertilize every tree on my 5500 square foot property for NO fee. To my surprise I just got an invoice for $351.75, for fertilizer. I was brushed off by the arborist when I called him as he directed me to the office manager. I was then told that I was given a deal of $351.75 for fertilizing EVERY tree/shrub on my 5500 square foot lot, instead of just the 20 feet of cedars. I should have demanded a new written verification of the costs. But why does such a massive company work in such a fly-by-night small time company manner by not giving proper documentation.

This company is very friendly and very knowledgeable. This is the second time I have called them to…read moredo work on my property . Just like the first time , they did the job well and very professional. I will keep on doing business with this company . Thank you again for your work and I look forward to having you come back in the future

The Arborist in Surrey did a great job on our property and motivated me to write this review. We…read morehad hedge of cedars at the side and back of the house that we needed topping and a couple of the cedars had been collapsing in to a neighbours property. The crew brought in the equipment to do the job and clean it up and did so very efficiently. The 2 cedars were saved by uprighting them carefully using ropes and hooks that were out of the way and secure. Each critical step was reviewed so that there were no surprises before they started and if there were any questions during the process we were consulted before moving forward. Very happy with the crew and the results.

Very nice. Accommodating. Work value. Quality. Knowledgeable. So happy wit!!!! !!!!!!!read more

THIS IS A GOOD ONE! We are a family preparing to demolish…read moreand reconstruct our home in Kits, Vancouver. We asked Woodridge Tree Consulting to advise, trim the trees, build the protective barriers and help us pass the inspection necessary before granting of a building permit. We got "next day service" and passed the inspection! Furthermore, the specialists who did the work were efficient, knowledgeable and good-natured. And when we discovered that a LARGE barrier they had built was optional-but-not requited, Terry Thrale, the manager, sent the team back the next day and removed the long barrier. This is five star service. If that's what you want, Woodridge Tree Consulting Arborists is the name we have on our Rolodex. Jay Powell and Vickie Jensen

I am sad to have to write this review…read more Tree Brothers was supposed to drop off a load of wood chips to our residence. Instead, they dropped a load comprised mostly of logs and branches. When I called them, they were very nice and said that someone would come by the next day to pick the logs up. No one came. That was on May 11th. Since then, I have called and texted dozens of times. When I have been able to get a hold of them, they have promised me that someone would be over shortly to pick up the logs. I would wait for them in vain. No one has ever shown up, and they now appear to be ghosting me. I have no idea how to get rid of the logs. Someone has suggested that I call the police. I hate that a simple chip delivery has turned into this. To be fair, they may have every intention of picking the logs up. If they do so, I will update my review. For the moment, though, I am starting to lose hope.

Tree brothers came and did a fantastic job with my 2 trees. Very large cedars that needed to come…read moredown. They were professional and got the job done very well in a timely matter. I highly recommend them. Got 1 more to cut down next year and I've already told them I want Tree Brothers to get the job done!