I phoned Cascadia Tree Care in North Vancouver to ask about their services and left a message. One week later, I got a call back. I had since spoken with 7 or 8 other aborists by that time. I learned amoung profssional arborists, there is a spectrum of philosphy regarding the appropriate level of action to keep trees safe in residential areas. It quickly became obvious that Cascadia has a strong opinion to one side of that issue toward minimum intervention without disease or another issue. I began to explain my take on this and the Cascadia staff person became quite hostile and after just a few minutes hung up on me.
I then chose to send a three-sentence e-mail to them, in which I stated that their hanging up on me did not match their website claim of being a friendly and professional business. I suggested they "think outside the box" and look at the many century old traditions of tree care historically in Japan for example. I included 4 photographs of examples of more extensive pruning than Cascadia endorses. (I lived there for many years and have worked professionally as a gardener myself)
That was it until I found that they premptively chose to call my landlord (The Squamish Nation where I am privileged to be a guest tenant) and accused me of harassing them.
So after one roughly five-minute phone call where they hung up on me and one three-sentence email which was profesional and business-like in tone, they vindictively and maliciously attempted to do harm to me personally by false charges against me to my landlord. Please do not give this company any business. There are many other options of arborist services which behave professionally. read more
