Wow! My carpets in this house have never looked better. I had stains that have never came out and…read moreJason and his crew were able to get them out. I am very pleased and will be calling them again in the future. They also were very professional and efficient on the job.

Great folks to work with. Very knowledgeable and conscientious. Our rugs came back as good as…read morenew!

Very nice young man. Did a wonderful job on my carpet and because of the business and how good he…read morecleaned my carpet I will use you again when the time comes. Thank you so much! Caroline Cunningham

Customer service if fantastic both in person and scheduling. I was not home for the first scheduled…read morecleaning (but my husband was) and I'll be here for the 2nd and he said the technician was very professional and nice. The customer service through scheduling is quick and they are very flexible as far as scheduling goes. Our puppy had made a serious stink on the carpet and after Oxi Fresh came, it was like nothing had happened. I seriously thought we were done for. Great services, great customer service and overall just a great experience with them so far. Would highly recommend and will be using for any and all of our cleaning needs!

These guys were amazing! They are reliable, well, priced, and did an excellent job! Will be using…read morethem again!

They were right on time and did a very good job cleaning my carpets and furniture. Prices are…read morereasonable.

I'm so grateful to Rapid Response for helping when my water heater flooded. They responded quickly…read moreand took care of the situation that same day. Josh Moore, the owner, truly went above and beyond to make sure everything was taken care of. Josh personally came out and cleaned my carpets himself, and that level of care and dedication really meant a lot to me. It's clear that he genuinely cares about his customers and making sure they're taken care of. Thank you, Josh!

A great local company. Aaron really helped us out! We got 2 3/4" of rain in 20 minutes... crazy for…read moreGJ huh? My basement started to get some water. This was during the evening, Aaron was able to come out very quickly and set up equipment to dry everything and cleaned up a lot of water while he was out. It was easy and super quick (for me at least). I am so glad I didn't give a giant company my credit card number before they would even tell me if someone was available. If I ever need help I know who I'll be calling.

Technician Scott was very professional and knowledgeable. The pricing was reasonable and he didn't…read morecharge extra for services that other carpet cleaners nickel and dime you on. I'll definitely schedule services with this company again.

Their team came out and quickly diagnosed my dryer vent issue. This is the second time I've used…read morethem and both times they were punctual and professional.

I requested services on move-in. Tim did not take advantage of me as a female homeowner. He…read morelistened to my requests. He did an EXCELLENT job of removing odors and stains. The carpets look and feel fresh. I highly recommend this company for both carpet and tile needs.

This is THE carpet cleaning service to call. I almost never post reviews but this one is a must…read more Being a military family, we have moved a lot and had many carpets cleaned. Mr. Munyan was on time, efficient, thorough and we have a clean and quick drying carpet MINUS a red stain! My rugs look fantastic too !This company also cleans tile, upholstery and does hard wood floor work too. All at very reasonable prices. Will definitely recommend to other friends and going to pass this on to our home owners association to get his name out. Worth the call!

Profit motivated. Booked online for a set price. They charged for an extra room when the hallway…read morewas probobly 100 sq ' max. Not a good move for a household with a realtor that constantly is asked to recommend carpet cleaning.

Excellent job! On time, calls to says when they'll be here. But most of all they did a super job…read moreon carpets and upholstery. Great job, this is my sixth year also a good value

Excellent Cleaner with pride of ownership. He explains what needs to be done and gets it done in a…read moreprofessional and quick manner for a fair price. Have used him a couple of times both times, Bob did an excellent job.

Bob is the owner and operator of his business. We hired him to clean our tile and grout in 2…read moreshowers, 2 bathroom floors, a laundry area, and the carpet in our master bedroom. All areas look great. He used quality products and equipment. He was conscientious and respectful as he worked using guards and protection for all areas of our house. The price was very reasonable and he did not expect payment until the entire job was completed. We would highly recommend his services and will definitely have him again when needed.

Very good and easy people to work with. They went above and beyond to take care of are needs…read more Carpets and grout were done very well and also in a timely manner. I would definitely call them again and, recommend them to anyone who asks. Thank you

Chris and Megan did an incredible job. I knew my carpet needed cleaning, but had no idea just how…read moredirty it was, until they started extracting the soap (yikes). Carpet looks like it did 14 years ago. For the quality of cleaning, I'd have gladly paid more than I was charged. Highly recommend.

I had a great experience with Good Shepherd from the beginning. Brandon Delcamp made the entire…read moreprocess easy, from the initial meeting at my house to getting our beautiful new floors installed. Unfortunately, a few months later, we started experiencing issues with the flooring bowing. I contacted Brandon, and he came out right away to inspect the problems. Ed Ward, the owner, also came out personally and determined it would be a warranty claim. The warranty process took several months, and I'll admit my frustration grew because I didn't understand how long it would take. However, Ed and Brandon stood behind their customer, fought to make things right, and ultimately got us an entirely new floor installed at no cost to us. To me, the true test of a business isn't when everything goes perfectly, but how they handle things when something goes wrong. Good Shepherd stood behind their product and their customer, and that says a lot about the integrity of their business. I appreciate everything Ed and Brandon did to make it right and would absolutely recommend them.

My house is 1243 Sq. Ft. They measured it to be over 1380 sq ft and ordered flooring for that…read morearea. Then refused to take back the excess or to refund the money for the extra cost, which was a lot. They said there installer was on vacation for 2 months after I purchased the flooring so instead of waiting I hired a different installer. Because I did that is the reason they said they would not refund my money. On top of that, they ordered too much for my backsplash. Again, they would not return my money or take back the extra product which was very expensive. However, they didn't return the excess back to either so I could sell it myself, after I took it to their warehouse. Do NOT use these people. They will rip you off and smile while they do it.