I don't live in Louisiana. I called them to place an order for flowers. I wanted the arrangement to be extremely nice and big and asked what price would get me that with lots of beautiful colorful flowers because the occasion was a super special one. He didn't go over the flowers with me and said spring flowers. I asked several times if this certain amount would be enough or did I need to spend more. I wanted to make sure that roses was in the equation. I was shocked when I received a picture of the arrangement from the recipient. When I called to say I was disappointed the same gentlemen answered the call. He remembered me. He said all the flowers that were chosen were very expensive flowers. I said there are a huge bunch of daisys, those aren't expensive. He said well those are filler flowers. I showed and asked several people and another florist and they said no way that is worth what you paid for it. I told him I was disappointed. His attitude instantly was very abrupt and rude. He was not going to hear of any of that at all. He told me that he would just go over there and pick them up. I said I am not asking that at all. He insisted and said he was not going to listen to me complain about their services and that he was driving over there to pick them up. He was raising his voice at me. I was in a gift store and the surrounding people around me could hear him from my phone and it was not on speaker. He refused to do anything for me, lower the price, bring different flowers, he said all he was going to do was go pick it up. Said something like he would have his flowers back. I asked him to please not do that. I said please have a heart and don't ruin someone's special occasion, and he said he was going to go pick them up because I complained. The people in the store I was at could not believe what they were hearing. This is very disappointing. I then had to call the recipient and tell them that someone was coming to pick up their flowers against my wishes because I had a complaint. I will never do business with them again. read more
