1. Grand Dry Cleaners

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Brooklyn, NY

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Grand Dry Cleaners

2.5 (2 reviews)

Services - Grand Dry Cleaners

Dry cleaning

Stain treatment

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2 years ago

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Canarsie Dry Cleaning - Horrible customer service and destroyed all my clothes

Canarsie Dry Cleaning

(4 reviews)

$

Canarsie

I came to drop my laundry bag which was literally a king size pillow case with a set of sheets…read more When I walked in the young lady is standing on her phone not behind the counter. So when I reach the counter she ask "can I help you?" She watch me walk in the whole time. I said I'm dropping off. She said we are not accepting drop off anymore, it's FULL. I SAID OKAY TOMORROW. AS I'm walking out a older man is walking in with a garbage bag not full with clothes. The young lady goes around the counter gets her gloves & takes his clothes. I'm just very disappointed that they have someone with this lack of manners and lazy ones too of that. Honestly I will not drop my clothes off to this place. Yes you can use it to wash your clothes yourself. Why would I want someone this rude washing my clothes ? Yeah I think not. I didn't get her. Some bud she was on the heavy side with a ponytail style.

This is not a bad laundromat by any means. However, it does get very crowded on the weekends. There…read moreare not many TVs or anything to keep you somewhat entertained while doing your laundry. They have vending machines that barely work, the machines are not bad they get the job done. They do have a very old batch of washers and dryers in the back that should be upgraded in my opinion. You do need to purchase a card and put money on it to use the machines but I have never had an issue with it. As far as people who work here, the most I've ever seen was 2 people for the whole place. They do offer drop off services but I don't bother with it. My biggest complaint is in the summer there is absolutely no air conditioning, although they have signs posted everywhere saying there is. It's very hot and they only have like 3 fans which don't do anything.

Bonilla's Dry Cleaners

Bonilla's Dry Cleaners

(5 reviews)

$$

Starret City

I needed some pants tailored. I bought them in paid in advance. And was told that they would take 5…read moredays to be ready... when I came to pick up my pants, at first they had trouble finding them..They later found out that the Tailor Never Even started to repair my pants..they were still hanging up in the back of the store .. This was not tge first time this has happened. A few times before I had brought things in to be tailored and it was not done on time... they have only One tailor there...and He looks older than the crypt keeper. I dont mean to sound cruel... but, maybe its time for him to retire.

ZERO STARS!!! I…read moredropped off a fairly new pink Ck Calvin Klein jacket to get cleaned for Easter and for the cuffs to get fully stitched because they were only tacked down. When I pointed out the make-up stains to Robert (older Spanish guy), his disposition was you don't have to show me because we thoroughly look over each item. NOT THE CASE, AT ALL! One week later, when I picked up the blazer, one of the stains was still there, and the cuffs looked worse than when I dropped it off. One of thw cuffs was cut in two places and stitched down like an apprentice to a tailor. See all of the photos. When I singled out the stain and cuffs, Robert became loud and unprofessional. Re: the stain, Robert said that he's not a magician and that I must have not pointed it out to him. WAIT, WHAT?! I'm an extremely detailed-oriented person and I, 100%, pointed out the two stains. Re: the cuffs, he was brushing me off like, "c'mon, you must have not seen the cuts." 100% there were no cuts prior to the drop off! On the contrary, I came to this cleaners, specifically, for the two make-up stains and because the cuffs weren't fully stitched around. I would have most definitely noticed the two cuts in the one cuff. Robert offered to clean the jacket again, but after witnessing his increased volume, unprofessionalism, accusatory tone, etc., I instantly decided that he will no longer get any of my business, nor time. During his rude and loud accusations, he asked what am I going to do about it? I told him that I'm going to write several reviews about this matter, in which he responded, "I don't care." I wish I would've read these other horrible reviews, prior to this matter. It would've saved me from this horrific cleaners experience. I wouldn't patronize this business, even if extended comIlimentary service(s). Reiterate: ZERO STARS!!!

Grand Dry Cleaners - dryclean - Updated October 2026

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