Can I give 6 stars? Honestly, Dr. Winckler and his staff are absolutely wonderful. From the…read moremoment you walk into their office, you feel like an old friend. Everyone knows your name and greets you with a big smile. I have always been afraid of dentists and I can honestly say Dr. Winckler is the first dentist to make me feel at ease with someone poking around my mouth. They take the time to discuss your dental goals (did you even know you had them?) and then set a plan in place. My 13-year-old daughter loves going to see Dr. Winckler & Co as well. Normally shy, she is always laughing and chatting with everyone. I have some extensive dental work done, and they even change the radio station to my favorite radio station to make sure I feel as comfortable as possible. (BRUNO MARS RADIO!!!) Most importantly, Dr. Winckler is a perfectionist. He takes pride in the work he does and makes sure that not only are your dental needs met, but you have the most beautiful smile that he can achieve for you. Trust me, NOBODY will put as much thought, care and work into your smile as Dr. Winckler. Don't hesitate to make the call. You won't be disappointed.

If I could give more than 5 stars I would! Dr. Winckler and his staff were amazing! I was looking…read morefor a dentist who could help me with my cosmetic concerns for my smile and I came across Dr. Winckler because of his great reviews. My consultation was so thorough. I could tell that he truly cared and understood what I was looking for. My appointment got postponed because of COVID, and once they opened he scheduled me right away. When I arrived they took my temperature and went above and beyond to follow all precautions for sanitation and safety. I attached a before and after pic of my transformation, it was truly life changing for me and haven't stopped smiling since I left the office. Thanks again to Dr. Winckler and his staff!

Super friendly staff that got my 2 year old in for a same day appointment I called at 5 pm and he…read morewas seen at 7pm for a chipped/cracked front tooth. Dr. Funk was very nice. He genuinely cared about not freaking my son out with X-rays or anything invasive. We were given a referral to a pediatric dentist to bond his tooth. I will be moving the rest of my family over to this office. I love the late hours of this office.

Beware of predatory billing at this office, especially if you are uninsured. As a self-pay patient,…read moreI was billed $196.00 for a palliative treatment code (D9110), but my visit was strictly a diagnostic evaluation with X-rays, a mirror, and a camera. Absolutely no physical treatment or procedures took place. When I called to request a correction, the billing manager falsely insisted D9110 was an 'assessment/evaluation fee' (which flatly contradicts ADA standards) and repeatedly shut me down. When I called back to get her name, the front desk refused to provide it and deflected me to a voicemail. I have officially filed formal complaints. Self-pay patients, check your bills very carefully.

Dr. Raia and his staff are outstanding. Pam, Leslie, Martha, and the rest of the staff are…read morepersonable and friendly. Doctor always makes sure you are comfortable and goes above and beyond for his clients.

I had a fantastic experience! The entire staff is incredibly polite, professional, and welcoming…read more From the moment I walked in, I felt comfortable. The dentist and hygienist took the time to explain every step of the procedure, which really put me at ease. Highly recommend this clinic to anyone in the crest hill area!! and also speek Spanish "

I am a senior citizen who recently moved from New England to Plainfield so I can be close to…read morefamily. I broke a tooth last weekend and called a number of dentists on Monday and Tuesday who were not able to see me this week. My daughter called Catonfield Dental and they had me come right in. Dr. Xu's assistant took an x-ray and he diagnosed the issue, prescribing medication until I can take the next steps. My daughter, a stay-at-home Mom, had to bring my 3 year old grandson to the office, and Dr. Xu and staff were kind and accommodating. I highly recommend this office!

The dentist and hygienist have been kind, but my experience with the reception, scheduling, and…read moreinsurance staff has been extremely disappointing. The conflicting information and the way my concerns were handled were unprofessional and unacceptable. At my first appointment, I was told I would receive a call explaining the copay. That call never came. I later spent approximately an hour in the back discussing whom I had spoken with instead of getting the payment information clarified. The conversation had not been documented, and identifying the employee should not have become my responsibility. Cely eventually gave me a breakdown about three weeks ago. To confirm what my son would owe, I called again before his appointment and was told there was no copay. As my son was leaving his appointment, Cely hurried after him to tell him he did have a copay and to have me call her. He was surprised because he had not understood that anything was due. I was then told that the receptionist does not know whether there is a copay. If that is the case, why was I told there wasn't one instead of being connected with someone who could verify it? That was exactly why I called again. Patients should not have to make repeated calls and still receive contradictory answers. These conversations need to be documented so staff can provide consistent information. When I asked for clarification, I received comments such as "Where were you?" and "That's why I gave you a breakdown." My son is an adult and can attend appointments independently. My whereabouts do not explain why the office gave us conflicting information, and a previous breakdown does not resolve the contradictory answer I received afterward. There was also an issue with appointment confirmation. I received a text asking us to confirm and replied that I had already done so. The response, "Well, you just confirmed," came across as dismissive and argumentative. I was simply informing the office that the appointment had already been confirmed. A polite clarification would have been enough. When I asked to speak with the manager, Erica, Cely said she was in a meeting and could not transfer me. Instead, she gave me an extension that turned out to be invalid. While I was unsuccessfully trying to reach Erica, she called me approximately two minutes later. This left me feeling misled and questioning the explanation I had been given. It also gave me the impression that Cely wanted to brief the manager before I could explain my concerns directly. Regardless, I should have been given a working way to reach management. I am a director at a large corporation and have experience communicating with patients. I understand the importance of professionalism, accurate documentation, and respectful service. I also understand that insurance estimates can change, but that does not excuse contradictory answers or dismissive responses when someone asks for clarification. I have dental insurance with good coverage and expect a clear explanation of any out-of-pocket costs. This office needs better communication between departments, proper documentation, and accountability for how staff speak to patients and their families. The kindness of the dentist and hygienist should be matched by the staff handling appointments and insurance.

Dr Guyer and staff have been incredible. From start to finish, my needs have been perfectly tended…read moreto. De Guyer has a great bedside manner. Very informative and not at all intimidating. I was kept very comfortable leading to my surgery, and while recovering. I couldn't be happier.

Had all 4 of my wisdom teeth extracted here. They made the process very simple for me. They helped…read moreme feel comfortable prior to surgery and had me recover at my own pace afterwards. They were overall very welcoming - from the ladies at the front desk to the nurse and doctor who tended me during surgery. Would highly recommend this place for others needing wisdom teeth extraction! I put it off for years for my fear of not being treated right or rushed to get them out. But after having sensitivity and pain...I was finally ready!

Dr. Primiano's dental office is a Dentist office you don't have to dread going to. I hate the…read moredentist... it creeps me out more than an Alfred Hitchcock flick. At this office they are fast, efficient and have fair prices. They work with your insurance company and make sure that you get paid the correct amounts and are getting your maximum benefits. The staff is friendly and attentive, and always calls or emails you to confirm your appointment. Without this office I would have never had ANY dental work done during college because money was just too tight. Dr. Primiano understood when I couldn't come up with enough money to have something major done. He has done temporary caps for me until I could buy a real one, and spread out my fillings so they fit better with my budget. He has squeezed not just me in for an emergency appointment but also my boyfriend and my mother. No waiting around for 4 days with a broken filling, he will make sure and get you in ASAP. If you need a new dentist, give this office a shot.

Dr. Primiano is great! Moved form Naperville 90 minutes away. Tried other dentists but none could…read morecompare with the treatment and staff of this office. I drive 90 minutes now but so worth it. You never have to wait they are fast and efficient. Everyone in the office is so nice, professional, and friendly. I never feel like it is a waste of my time to drive to get to them. They have been our dentists for over 25 years. I needed a root canal and instead of scheduling me for it weeks from now Dr. Mach was able to fit me in the same day and get everything taken care of. What other office can do that for you. They are very considerate of your time and help you to get your problem taken care of with out numerous appointment. If you are looking for a great dentist look no further you have found them.

I've been going here for over ten years. My Kids also go here too. Dr. Doug and his staff are…read morefriendly and professional. They have convenient office hours, and have seen me off hours when I had an emergency. The office is clean with plenty of parking. They make going to the dentist painless.

The front desk staff are polite, knowledgeable, and great at scheduling appointments quick and when…read moreit works with your schedule. i came in a few days after calling in, as they have evening hours. The office is clean and a has a positive culture. All staff were very kind and helpful. I didn't know what to expect my first time (yesterday) coming in (I had a broken tooth), but Dr. Shindollar and his staff went to town right away and within an hour and fifteen minutes I was set. I would (and will) recommend anyone who lives within driving distance to go to Caton Crossing Dental Care if they are looking for a new dentist. I will be encouraging my family to come in as well.

Dr. Martinez are through and delightful. Very pleased with…read moremy checkups and dental work that has been completed. Last February Dr. Martinez replaced a chipped front cap. He did painless work and squeezed in appointments plus lab work due to travel plans. Today Jenna did my cleaning and she was gentle and enjoyable.

Dr. Hare extracted a problem tooth with ease. He made the experience painless, and gave me the best…read moreexperience I ever had with any dentist in all of my years, and I have lived many. I highly recommend him and the entire staff was perfect