This Toyota dealer in Leicester are just perfect, what car dealers should be!…read moreGreat service and great prices for the cars. Solihull BMW Sytner should learn from these guys!

We were really please with the service provided until my wife had some tyres fitted to her nearly…read morenew Auris Hybrid. A day after we took the car back we notice that 3 of the alloy wheels had the paint scraped off along circumferential outer edge of the rim.We believe it was caused during tyre fitting process as it looked like something had rubbed along the outer edge, which is consistent with the motion of a tyre fitting machine, and didn't like the typical curbed damage. After raising a complaint with the service manager, they refused to accept responsibility for the damage. Overall, we feel that we have been betrayed and that we can not trust this Toyota branch.

Customer service is the best bar none. They bend over…read morebackwards to make sure you are happy with your purchase and their after care is just as good They fixed several small faults all within the warranty period and without a quibble.

excellent customer service, they are friendly and care what your needs are, i brought a car from…read morehere and still have it 3 years later, no major problems with the car, only problem is that they dont bargin they wont budge on the prices they have :( i will consider going back to them the next time i need to buy a car.

I visited Sturgess today to get some help with the key fob on my Range Rover Evoque. When…read moresuggesting that it might need new batteries. The guy behind the counter duly obliged - however the rubber on the fob itself was falling apart. On asking if one of the engineers to look at it and possibly apply some glue, the guy returned after about 2 minutes with the fob in exactly the same condition. The excuse was, 'This was the best the technician can do' That is code for: Its a Saturday, I dont want to be at work - leave me alone. As the owner of an expensive car like a Range Rover - it doesn't give a very good customer experience. In future I may decide to buy elsewhere.

Ask them not to wash your car when you take it in for a service unless you like damaged paintwork!…read moreMy car went in for some warranty work and I was given the option of having the car valeted. We declined for several reasons. Our car had a Ceramic coating applied a few months back and I didn't want to risk it not being washed properly. Also, they scratched my last vehicle when they valeted it, it clearly wasn't rinsed properly and had fine grit in the cleaning sponges or whatever they use, and it had swirls all over the car. Anyway, they wrote on the paperwork 'DO NOT WASH'. We also hang a sign in the car that asks for the car not to be washed because of the Ceramic coating and we only have it professionally valeted. Upon collection, the car had been washed. When we got the car home we realised the paintwork had been damaged. We raised a complaint and now they are saying they are accepting no responsibility. I will keep fighting for justice because this is about principle, not the amount of money it will cost the put the damage right. And, at this point, they may as well be calling me a liar. Another unhappy customer...

First time dealership buyer - used car. Our sales person was…read moreHabibur Rahman (Habs), we went into the showroom with our 2 children (1 and 2 year). he gave them paper, pencils and biscuits to keep them entertained. My wife and I went through our requirements (price, model, what we want the car for, etc) and Habs came back a number of different options. He did not rush us or force us to pick a car, which we really appreciate. Habs showed us a number of potential cars, as he search all dealerships to get the right price. (love a good deal) He gave us his honest opinion on things we were unsure of, which was great. Even allowed us to test drive a car and explained all the benefits and key features very clearly. He gave us an amazing price on the car we liked and talked through the finance options. We went alway did our research and found that the deal we got was really good. purchasing the car was really easy, Habs always kept in contact with us throughout each stage, either via phone, or email. We got the car within a week which was perfect for us. Overall, amazing service from Audi but especially from Habs, a big thank you, i highly recommend going to this Audi showroom. p.s. Ask for Habs

Great service! Excellent repairs at a fraction of the expected cost/others'' estimates. Integrity…read more I highly recommend!

From the owner: Dave's Auto Services are a local independent garage based in the centre of Leicester. Specialising…read morein MOT testing, our talented team offer a trustworthy, affordable and transparent service to the people of Leicestershire. Established in 1988, Dave's Auto Services are a highly experienced, family run business. We offer free MOT retests and our opening hours start early & finish late to accommodate for your schedule. We have an comfortable customer waiting room to give you the option of staying with us whilst your MOT is carried out.