We booked a double at Grainaurhof hotel with Mountains and specified that this would be for two adults. We also planned a table for two Christmas dinner soon arriving the owners showed us the room and it was not a double room it was a very small room with two single beds pushed together there was not even space to put our suit cases, the curtains didn't close all the way so people from the street could see in. I complained to the owners but they were no help at all, they thought we didn't understand German so they only thought was we would give them a bad review This was highly upsetting which took a toll on the comfort of our stay. We have found this to be entirely the fault of owners and Booking.com as we had specifically entered the details of our stay which the Hotel Grainaurhof have not been provided.
The dinner was a nightmare there was no private table because the owner didn't even want to set it up even thought her had plenty the were going to site with another couple in a corner. At this I told the owners no an I wanted to leave this hotel by morning, but sadly enough we paid the 374 euro for not even staying this one star if that hotel don't wast your time it is a ripoff
DO NOT STAY HERE IT iS RIPOFF
However this is entirely the fault of Booking.com and the owners of the hotel this Very disappointing never using Booking.com again and highly recommend future users to opt for a different website. read more