I had an extremely disappointing experience at this pool facility. Thomas at the front desk was…read morerude, dishonest, and, in my opinion, unfairly singled me out. Security was sent to remove me from the pool after being told that I had "snuck in," which was completely untrue. As a Black guest, the way I was treated felt discriminatory and deeply upsetting. The situation escalated into an unnecessary conversation with both management and security, which could have easily been avoided if I had been treated with respect and fairness from the beginning. No guest should have to go through that. On top of that, the facilities were far from impressive. The bathrooms were dirty and poorly maintained, seating was extremely limited, and the overall condition of the property felt neglected. Based on my experience, I cannot recommend this establishment. Guests deserve to be treated with dignity and respect, regardless of who they are. I left feeling embarrassed, frustrated, and extremely disappointed.

Pool is nice but they need more tables in the snack bar area. People are always setting their bags…read moreand clothes and belongings on the tables so the people who are trying to eat lunch cant use the tables. This has always been a problem. Theres grassy areas people can put their clothes on grassy areas. Thats the only complaint i have.

The facility needs some sprucing up. Even the area around the Physical Therapy area is a mess with…read moreall kinds of equipment blocking an exit to outside. I cancelled my subscription with the Manager and an employee at the computer. Five months ago. I discovered I was still getting billed. When I discussed with Manager, she had no recollection of it and nothing was in the computer . Also, all staff no matter what area they work in should know where things are. A staff person did not know where the Wellness pool was. Sad but true.

NO Hydrotherapy. NO Jacuzzi hot tub poolside. NO jacuzzi in Mens locker room. NO high power water…read morejet therapy in the Wellness Pool during swim lessons M-F. Old bones need heated water, and sore muscles require massage-strength water jets. I am not aware of ANY gym that invests in hot pressure water jet therapy in Fredericksburg Virginia. YMCA Butler Rd formerly offered 104F Jetted hot tub poolside and in the locker rooms. Formerly offered wicked high powered heated water jets in the Wellness Pool -these jets rehabilitated my spine and legs after major surgery. Now these rehab services are "down for repair" with no fix date. I canceled my YMCA membership when the Wellness Pool went down for maintenance several years ago, and stayed broke beyond my tolerance for ROI. As a cost comparison, a medical massage in FredVA is a minimum of $75/hr +tip. Somebody needs to invent a vending machine poolside: Water jet therapy for one.

I went to the pool with my 6 grandkids, on Thur, we got there at 11:50 and there was 4 vans of kids…read morefrom some daycare there in line. I did not want to wait for all these kids to be admitted and left. As a resident of the county I think we should have been in a different line and let in.

I love this place. Nice place to relax, get some sun, and get a little swim time in. I am not…read moreallowed to go down the slide, which makes me sad, but I suppose it is for some kind of safety reason.

I was drowning n they were doing nothing one star in instead of them saving me they were playing in…read morethe water the service was horrible they don't do anything when anyone drowns they scream at kids so that is why I rate it a one star.

Awesome pool!! Huge deep end with good diving board, fun basketball hoop, and two 25 meter lap…read morelanes.

Had a great time swimming at this pool. Very clean water and lifeguards are quite helpfulread more

I have only attended one event at Jeff Rouse Swim and Sport, but that one swim meet has made me a…read morefan of the pool. This review is for the aquatic center only. They do offer basketball and other fitness options. The location is off the beaten track a few miles from the highway on a narrow road. Jeff Rouse is in a housing community. The financing was unique coming from mostly private funds. However, local tax dollars were used and continue to be for its maintenance. It was completed around 2016 timeframe. The surface parking lot offers adequate spaces for large events. The venue offers one of the most spectator friendly views in Virginia for swimming competition. Spectator seating for 800 is on the deck. The pool is a 50 meter movable bulkhead. There is also a 25 yard recreational pool that's used for warm up/cool down during swim meets as necessary. The pool temps were correct and air temps comfortable. Air quality good. The deck space is narrow which is a drawback. Lighting is excellent. A big positive is that pool and decks are immaculately maintained. The staff was great to work with. The pool is frequently used on weekends for USA club meets. So keeping it up takes a lot of effort. I hope to visit again in the near future, but currently do not have on my schedule for 2020. Jeff Rouse is a great facility and the local community of Stafford is lucky to have such a wonderful swimming pool to run competitions.

The biggest cheat code for me and my family is going early... Like early early, as soon as they…read moreopen. Parking was a breeze and the different pool and slide sections were not crowded at all. It's such a great spot to burn summer energy and also practice water skills. I found the lifeguards to be really attentive and constantly counting the swimmers in their sections. My kids absolutely love the big and small waterslides and rode them about 20 times over the course of an hour or two. Even just a few days before the Fourth of July holiday, because we were there first thing, there were no lines, and things ran smoothly. I'm excited to check it out again, perhaps at a bit busier time, but it was great for our first visit.

My family's first visit and we enjoyed it as much as the kids did! Looking forward to returning.read more

I genuinely enjoy this facility and wanted to share some feedback regarding the current pool safety…read morepolicy, specifically the requirement that children under 48 inches remain within arm's length of a parent or guardian in the toddler pool area. While I appreciate the facility's commitment to safety, I believe this policy may benefit from review in certain circumstances. My five-year-old is slightly under 48 inches tall and is a capable swimmer but he was still given a yellow bracelet because of his height. During our recent visit, a staff member (she seemed to be the one in charge) told us about the arm's length requirement while my son was playing in the shallow toddler pool area, which only reaches ankle depth. I fully support close supervision requirements in deeper water or for infants and young toddlers. However, the current policy creates some practical challenges in the toddler pool area: 1. The shallow depth of the toddler pool presents minimal risk for older children who can swim. 2. Multiple parents attempting to maintain arm's length proximity in a confined space leads to congestion and difficulty navigating around one another. Which can make things even more difficult trying to keep an eye on your child and your child's constant movement when you have a parent in front of you trying to keep an eye on their child. 3. The policy becomes impossible to enforce when children use the toddler play structure and mini slides, where parents cannot physically maintain arm's length distance. Maybe some parents can fit going up the structure, but we certainly cannot fit going down the slide. We would have to go back down the steps of the play structure and then try to get to our child who most certainly is farther away from us because kids do not sit still. I believe a modified policy that considers both the child's swimming ability and the water depth would better serve families while maintaining appropriate safety standards. Perhaps children who demonstrate swimming competency could be permitted greater independence in ankle-deep water, while maintaining stricter supervision requirements in deeper areas.

One -- I strongly advise customers to check hours and lane/pool access and availability as local…read moreschool swim teams and swimming lessons dominate the usage of this facility. Sadly, there are not always lanes for the general public (taxpayers) to swim. Also, pay beforehand (see link) on the aquatic center's website to secure admission to a lane. https://anc.apm.activecommunities.com/pwcsaquatics/activity/search?onlineSiteId=0&activity_select_param=2&activity_category_ids=29&viewMode=list The last two times our family used this facility, swimming lanes, advertised as open or available, were closed (management decided to close the slide an hour early on a Sunday even though kids were using it). I assume because of low usage, the two lifeguards monitoring the slide were needed elsewhere. All competitive lanes were closed for swimming even though they were advertised as open online. :( I have yet to see the diving boards used as they appear to be permanently shut down. Also, please, be very careful when you come and go. Every single time I have been there, someone has slipped and/or fallen on the facility's wet floors in the entryway. No cash is accepted...you will need to pay electronically. Lap swimming (link) is available by reservation only Monday - Thursday (drop-ins are permitted on a space-available basis but be aware that the lane you pay for may be shared with another swimmer). Reservations are not accepted or required Friday - Sunday (drop-ins only) - Most recent hours of operation (link), but call or check their website for additional closures. Closures and Special Hours: The leisure (kiddy) pool and slide is only open from 12-5 on Saturdays and Sundays, and swimming lanes are available w/o a reservation on Fridays...but I would double-check before you make plans. https://www.pwcs.edu/operations/aquatics/index or (571) 374-6333 or email aquatics@pwcs.edu Winter schedule matrix - Link below: https://www.pwcs.edu/operations/aquatics/fees/winter_2024-25_lane_availability_-_11-18-24.pdf