Took my money signed a contract and took thousands of dollars as down payment and then didn't do…read morethe work. Wouldn't answer phone text or emails! Look out he will get you too!

Brandon Baron at Top Notch improvements is very knowledgeable and professional. I called him for…read moremy kitchen repairs and when he was here for my kitchen he noticed a couple of my Deck boards needed repair and fixed it at a discounted rate!!! Super quick and very professional looking!! Definitely will be using him in the near future for my other home repairs!! Thanks Brandon!!!! You Rock The House!!!

Being in an older home, you accept the challenges of upgrades and necessary repairs that come as…read morethe years go by. As far as sewer repairs go, that's completely out of my wheelhouse. Since we moved in to our home, we've had a couple sewer backups that were finally solved by using 1 ply toilet paper. Not the most comfortable, but it's better than clearing out a clog every six months. Any way, we had a routine checkup and saw there was a tree root that had collapsed the pipe. I asked the drain guys who they work with and they recommended Key Contracting. I gave them a call and talked to a couple different people, but they quickly came out and assessed the situation. The cost numbers that were thrown out were a bit much, but winter was coming really soon and we figured once it's taken care of, we'd be better off. Clint was the man in charge and he gave us all the scenarios, if they had to dig into just our yard, or into the cul-de-sac. Now here's where I was impressed with their being upfront about my options. Rather than give me the doom and gloom option of only having to dig into the cul-de-sac and costing way more than we budgeted for, as well as get the city involved, he saw a more affordable option. It was to dig under our driveway (leaving it intact) and boring into a manhole. The only caveat was that the city wasn't too keen on doing that anymore, but they said they'd make some calls and let us know. Nice to know that there are companies out there that won't just screw you over with the most expensive option. Inside of a week, we had flags and spray paint on the lawn indicating where the utilities were and the proposed dig sites. My wife and I were excited to see one was by the manhole, but the other led into the center of the cul-de-sac, the more expensive option, yikes! A couple days later, my wife noticed their trucks and equipment outside, and they were coming toward the house with a mini-excavator. I went out and asked what was going on and apparently they were ready to start work before I had a written estimate! (I'll explain their reasoning later) I had them hold off until I heard from their boss (roughly 20 minutes later on the phone), who explained that they were going to bore into the manhole instead of the cul-de-sac so we were happy about that. I just wanted it done, so I gave the go ahead. After a day and a half of work, Clint flagged me down and gave me the fantastic news that hooking up our new pipe to the existing pipe in the cul-de-sac was going to work out just fine, they just couldn't see beyond the tree root so they thought they'd have to go another way. This meant not having to bore into the manhole, thus saving us a couple thousand dollars! I was ecstatic because usually when the foreman flags you down, it's not good news, but this time, we lucked out. All in all, the work took a couple days and my yard is a mess with tread tracks and some filled in holes, but it was explained very clearly that was going to be the case. Having this done in October, they were able to beat the snowfall, so that was preferable for them. Another plus, was they took out some dead bushes for me since they were so close to were they were digging, my wife was excited about that. In the end, there really was just one hiccup along the way, which was not being notified they were going to start prior to getting an estimate. When I inquired about the estimate, rather than a traditional one, I was given a hard number that they wouldn't exceed. Sure that sounds bad, but it was the same number the foreman had guesstimated the cost would be around. The really good news, the grand total was about 1/3 less the hard number. Ultimately, I'm sure there are other contractors out there, but I'm glad I went with these guys. They're local, honest, and up front about the process so you feel included every step of the way.

He does good handy work around the house. He can't do all the things (such as tile installation, or…read morecarpentry, as I recall but that could change) which is why I give him 4 rather than 5 stars.

We hired Hancock Construction and Roofing to replace the roof on my mom's house, with new gutters…read moreincluded in the contract. They promised the entire job -- roof and gutters -- would be completed within a few days. The roof itself looks good, but they removed the old gutters and never returned to install the new ones. After being paid in full, they said they would come back and install the gutters later (even offering to do it for free afterwards), but they still never showed up. They now ignore calls and won't return messages. My mom has been left without gutters, despite paying for a complete job. While the roof was finished, the gutters were never done, and their failure to honor their word makes them untrustworthy and unprofessional. If you're considering hiring them, be aware of how they treated us.

October 22, 2025 About 6 months ago I signed a contract with…read moreHancock Construction to extend my deck, add a pergola and put up wind protection. Riley Hancock required 50% down payment totaling $9500. To date, there has been nothing even started. Riley Hancock has provided start dates which passed. He seldom answered phone calls or texts. Small claims court and eventually a judgment are involved with no response from Riley Hancock, primary owner of Hancock Construction in West Fargo, ND.

I would give NEGATIVE stars if possible, for this reason. I personally have not done business with…read morethis company, but I recommend that nobody does. All of the 5 star reviews posted on Google as of late are fake reviews, from fake Google accounts. The Google accounts were made on the same day and their sole purpose was to leave a false 5 star review for this company. It is unethical for people to lie about doing business with this company, and to make up false services that were in reality, never done for them. I believe the people leaving these false reviews should be held liable, as well as the company for deceiving future potential clients. Even if you review half of the Google accounts who has left these false reviews, you can see these individuals clearly do not live in North Dakota, making it impossible for them to receive services from this company.

This company was very professional and finished the job on-time and on budget. Very impressed!read more