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    Top-Notch Improvements

    3.0 (2 reviews)
    Closed Closed

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    Response time

    5 hours

    Response rate

    100%

    Services - Top-Notch Improvements

    Balcony addition

    Deck construction

    Top-Notch Improvements Photos

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    1 year ago

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    2 years ago

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    Brandon B.

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    Carpet World

    Carpet World

    3.6
    (5 reviews)

    I was disappointed in the service from the sales person (I believe his name was Paul. Shirt older…read moreguy.). He left us waiting a very long time while he was in his phone multiple times. Then when we chose different sample for both hardwood and carpets, he went to check the prices of each one for 15 minutes each time. No way it takes that long to look up the price individually. The carpet installer did a good job but left the place a mess. I thought they would have at least cleaned up or vacuumed. The hardwood installer did a good job. Don't remember name, possibly Doug. But Paul overcharged us quite a bit including boxes of hardwood not used by us. Luckily we noticed and told him to change the bill. Not happy with Paul one bit.

    I woke up to water in my basement. I didn't have the time or knowledge to understand what my next…read moresteps needed to be. After contacting my insurance agent, I called a few flooring businesses in the Fargo-Moorhead area. I had new flooring picked out, an in-home consult and my new carpet and vinyl ordered before any of the other companies even returned my call. The process was extremely easy and convenient. I can't praise the staff at Carpet World enough. When I went to the showroom, every single staff member was friendly, polite and helpful. I worked directly with Brenda, who I'd highly recommend. She was knowledgeable, gave me her professional opinion and I never once felt like I was being pushed or rushed to make a decision I wasn't comfortable with. Do yourself, your family and/or your business a favor and only work with Carpet World for all your flooring needs!

    Jordahl Custom Homes

    Jordahl Custom Homes

    1.6
    (9 reviews)

    Building with Jordahl was fairly simple. The quality is fair for the price however the…read moresubcontractors used by Jordahl could definitely spend more time on the craftsmanship(woodwork, trim, flooring, etc). They seem willing to fix most issues without much hesitation. Prior to closing, Jordahl would not install our fridge, washer/dryer, oven or range because we bought it on our own and not with the house. Jordahl would not let us install the items prior to closing either. It caused chaos on our closing day which is suppose to be a happy/stress free day. What we also ran into was the property pins. We plan on installing a privacy fence but cannot locate our property pins. We informed Jordahl that the property pins are missing on our lot. They eventually gave in and came to our residence to verify that the rear property pins are in fact missing. Jordahl chalked it up as a issue for the home owner. Now, we are expected to request our own lot survey for a minimum of $500 bucks to reset pins that should be in the ground in the first place. Jordahl and I both agree that the company (their subcontractor) that final graded our yard is probably at fault. I contacted the company that did our yard work and they pointed the finger back at Jordahl. If you recently built with Jordahl Custom Homes, I would suggest you document whether or not your property pins are missing.

    We recently built with Jordahl and closed on our home in August of 24. Recently we found water…read moredamage in our Lower level. Come to find out they put a drain pipe directly behind the drywall. The even more disturbing part of this is that this wall was designated for TV mount. During our walkthrough this wasn't mentioned at all. They clearly knew we would mount a TV on this wall. The drain was less than 1 ft away from the electrical box cut out for the TV. No metal was placed on the pipe to ensure that a nail or screw didn't hit it. Jordahl says everything was done to code so they won't warranty it. Code fine but let's talk about common sense!! I mean seriously. If you build with or have built with them you may want to ensure this doesn't happen to you. This caused over $2000 in damage and ruined our $1500 fireplace. I am not happy and would not recommend them to anyone! They should at least out of courtesy paid for this damage and offered to make it right. Instead even the VP refused to pay to make it right. Terrible customer service and I regret building with them. This isn't the first house I have built and this is the worst experience that I have ever had. Our siding already is cracked, a brick fell off our stone in the front. Guess only time will tell what else will happen! Can't wait to look forward to that!

    Top-Notch Improvements - contractors - Updated July 2026

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