I must tell the world about my Cataract surgery experience at Physicians Surgery Center. I really…read moredid not know what to expect about the surgery or this business. My eyes at age 81 had reached the point where glasses could no longer correct my eyesight satisfactorily, so I decided to see what could be done. On my first visit, I was assisted by one of their many professional employees who took some preliminary tests on my eyes. They also explained the surgery in both words and diagrams. I then met with Dr. Glesmann, who further answered my questions and provided more surgery details. He also explained that I had a choice of new lenses and eyedrops. I chose the standard lenses and single eyedrops. He also took some measurements of my eyes so as to select the lens size required. At this point, I was sold and made arrangements for my surgeries. I scheduled each eye surgery four weeks apart. I then met with the appropriate scheduling personnel and was given a "kit" containing several types of eye drops, an eye protector, and a pair of sunglasses for use after each surgery. On the day of my first surgery, I used the appropriate pre-surgery eye drops, and my wife drove me to the Center. The whole procedure took about two hours, and the actual surgery was about 10-15 minutes. After the surgery, my wife drove me home, and I returned the next day for the one-day follow-up. The doctor examined my "new" eye and said that everything went well. I returned one week later for the next follow-up. At this point, I must tell you that my "new" eye was seeing the world in a new light, which was brighter and sharper than I can remember in many years. I spent the next month anxiously waiting for my second surgery, which was exactly like the first. I now tell my friends and anyone else who will listen that I have the eyes of a teenager. The results far exceeded my expectations. It appears that I will not need glasses for distance and computer usage. I may opt for reading glasses for small-print reading. My overall experience at Physicians Surgery Center was wonderful. Every administrative and medical employee treated me with professionalism and kindness. Dr. Glesmann is a caring, dedicated doctor. He is both skilled and nice. My only wish is that I had opted for this surgery years ago. I had no idea that it could make such a difference in my life. I can now enjoy my remaining years with great eyesight. Thank you, Dr. Glasmann and your staff, for the experience and the results.

Had my first appointment, the office was very organized. They took me early, every one in the…read moreoffice was very nice, Dr did a thorough exam. They have a great selection of frames would highly recommend

Good location. Lots of styles and variety of frames. Staff…read moreis not very welcoming or appreciative. Didn't even take the time to clean the lenses when providing me my new glasses.

Beware of Dr. Badery. My nickname for him is "Dr. Death"…read more Do a Google search to learn more about him. My sister was admitted to Western Arizona Regional Medical Center (WARM) on or about Nov. 1st, 2025. Her hemoglobin was extremely low and she needed two units of blood. I don't know what else they found, but she was there for about 2 weeks. Her primary physician was Dr. Badery. We are trying to get specific details of her treatment, but we have not yet obtained copies of her medical records. She was released after that first stay with an antibiotic IV bag. About a week later she was vomiting "black stuff" (most likely dried blood) and was again took an ambulance to Western Arizona Regional Medical Center. She was again treated by Dr. Badery. This time they found an upper GI bleed which probably explains the low hemoglobin, but I don't know that for sure. Question - Did she develop that bleed in the week after being discharged, or did they discharge her with abdominal bleeding? I travelled out there to be with her on Dec. 8th. When I arrived she was unable to raise her hand to her mouth to feed herself, she could not sit up without help, nor could she stand without help. Shortly after I arrived a social worker stopped by to see her. I was told that "medically she is just fine", and that they were transferring her to a rehab center. The social worker asked her if she remembered her and my sister said that the social worker was her daughter, of course that was not true. She asked her if she knew what day of the week it was and my sister didn't know. Then she pulled out a piece of paper and asked my sister to sign it. My sister was not physically able to sign her name, and she was certainly not mentally able to direct her own care, but that is what this social worker asked her to do. I followed this social worker out into the hallway to talk to her, but she didn't want to talk to me. I asked questions, but she interrupted by talking over me. She wouldn't look at me and she kept glancing at her watch. Finally, she just walked away. I asked to talk to her doctor, and after 30-40 minutes someone came in, put her in a wheelchair, pushed her out the front door and into a van to transfer her to the rehab center. I was told that the doctor was too busy to talk to me. Once they put her in the van, I had no choice but to leave and follow that van to the rehab center. That was on Monday afternoon. On Wednesday afternoon the doctor at the rehab center said that they had not been able to stabilize her blood sugar the whole time that she had been there. They transferred her by ambulance to the emergency department at Western Arizona Regional Medical Center. Obviously, she was not "medically just fine" when the discharged her. Thanks Dr. Death. She was in the emergency department overnight and they transferred her to ICU on Thursday. It is important for me to mention that nursing staff in the ICU was fantastic. In fact, most of the nurses throughout the entire hospital were just great. Not so much for the hospital itself. Not so much for her "doctor", and certainly not so much for that awful social worker. Her condition continued to decline while she was in the ICU. By Saturday she was too far gone to survive, and we moved her to in-hospital hospice. Again, the ICU nurses were fantastic. We lost her at 3:00pm on Sunday, December 14. I would like to add a few comments about the facilities at Western Arizona Medical Center: They seldom answer the main number when you call. They haven't had a patient advocate for over a year and a half. There was a strong sewage smell in public restroom on the main floor of the hospital the whole time that I was there. The hospital is "clean", but not as clean as I expect from a hospital. There is peeling and/or stained and discolored paint in many areas of this hospital.

I want to give a hugmongas praise and appreciation to the entire ICU and Emergency Room for taking…read moresuch excellent care above and beyond the call of duty to my wife Angela Vasquez in ICU room 14. I know they have some divine help but they did their jobs flawlessly and I personally commend each and every one of them for a job well done.

Today, March 30, 2026, I had an appointment at (circa) 3:45. I am a disabled wartime veteran and…read morecannot drive. I hired a cab that arrived 15 minutes late at my home. Thus, I was 15 minutes late for the appointment. MEC has a not-later-than rule of 10 min. Accordingly, I was given a new appointment the following day. The idiocy of such people and their perverse policies leaves me gawping in incredulity. Later, I canceled the new appointment and found a different provider that is better aligned with my sense of integrity and professionalism. The cab to and from the MEC cost $100 (with tip). No configuration of words can express my disgust with such high-falutin', hoity-toity people.

Excellent service. Listened to concerns, explained everything after tests. Will definitely return…read morein the future.

Subject: Commendation for Outstanding Patient Care Bullhead…read moreCity Office Re: Corrina To Whom It May Concern at Western Medical Eye Center, I am writing to express my sincere appreciation for the exceptional care I received at the Bullhead City office of Western Medical Eye Center during my recent visit. When I arrived, the office was extremely busy, and I was a walk-in patient experiencing significant pain and visual symptoms. I had been struck in the head with a crowbar approximately one week prior, and I was dealing with severe headaches, light sensitivity, and issues with my left eye. Despite the circumstances and how full the schedule was, Corrina went above and beyond to ensure that I was seen by the eye doctor. Corrina was thoughtful, professional, calm, and compassionate. She listened, understood the urgency of my situation, and made sure I did not fall through the cracks. Her demeanor immediately put me at ease during a very stressful and painful time. She treated me with dignity and genuine care, and it was clear that she takes her role and patient well-being very seriously. Because of her actions, I was able to receive timely medical attention when I truly needed it. In today's healthcare environment, that level of attentiveness and humanity stands out, and it should be recognized. Please extend my sincere thanks to Corrina and know that her professionalism reflects extremely well on Western Medical Eye Center and the Bullhead City office as a whole. With gratitude, LeRoy MontoyaDOB: 12/14/1965 928-577-8135

The office was professional and up-to-date in the latest technology and gave me an excellent second…read moreopinion on my macular degeneration. I felt supported and that has made all the difference in my acceptance of my new disease.

Cassie very helpful front desk helped me order another pair of glasses with a warranty pleased with…read moreservice. Only had to pay seventy bucks new pair ready in two weeks. Been there twice happy both times.

Nationwide keeps sending me a bill claiming I still owe them $120. Total fugging bool-shidd. I sent…read morea letter stating why I'd not pay almost $400 for glasses that have a $59.00 frame. I was NEVER provided with an estimate at the time of placing the order. I was ALSO not presented with an invoice when I picked the glasses up! Just a mystery bill in the mail SEVERAL weeks later. Fugg 'em.