Super friendly customer service here at Stewart's…read more Located in the Pearl St shopping center, this is the place that locals have been going to for years for their blurry needs. We stopped by to pick up a pair of eyeglasses that needed fixing due to the glasses chance encounter of a car tier. We stopped in to pick up the repaired glasses and it was a breeze taking to the workers here. The staff was professional and courteous. If your glasses need repairing and the eye pads are looking yellow they will replace them for free. What I also liked was the bantering with the staff. They really have some funny bedside (eye-side?) manner. Just talking to a worker here for a few moments you feel like you belong to the community. While on vacation here in Wellsboro or if your a local, this is the place to go to take care of your glasses needs. Hopefully I or my family will not need their services in the future, however; if more glasses get flattened I know where to go.

I had to get new glasses a few months ago. They helped me pick out the perfect pair that didn't…read morebreak the bank!

I have been going to Strohecker Vision Care for many years. For the past few years, Lindsay…read moreKiebler, D.O. has been my optometrist. She is wonderful. I went this past month, and was happy to see her again. Kiebler is knowledgeable, patient, and thorough. She explains what she is doing, and why. The staff is pleasant and attentive. The eyewear section is not huge, but has a pretty good selection. I highly recommend Dr. Kiebler for eye exams and care if you live in Tioga County, PA.

My last eye exam was with a doctor in Horseheads and the prescription I got from there was…read morecompletely wrong. I came here to Valley eyecare Associates. The doctor took the time to examine my eyes and gave me a correct prescription. She even commented that my old prescriptions were bad. I can finally see clear again. I cannot thank Valley eye care enough because I can see so clearly again I can see how close I can see a distance fantastic quality of care. I strongly recommend this location to anybody looking to get a pair of glasses whether you have insurance or not they will work with you.

I had really low expectations going in here, but I was so pleasantly surprised by my experience at…read morethis office. Everyone was very nice and it was a very pleasant experience to have an eye exam here. The cost was also very reasonable and the turnaround time on lenses/frames was quick.

This is a practice that has come apart at the seams, I'm chagrinned to report. Once the premier eye…read morecare practice in Elmira, Twin Tiers Eye Care Assoc struggles now to provide consistent, professional care. From poor follow through on ongoing commitments; to timely follow up on providing prescription renewals; to responsive, professional service to patients' request for follow up: this is a practice in need of lots of revamping and renewal.

9/13/2021 This pandemic does NOT bring out the best in people. Through out my appts have been…read morecancelled cancelled and cancelled again, initially it was understood as they closed due to mandates. My yearly exam has been pushed to 18 months, while they take on more lucrative patients and procedures to comp for the time they had to close and reduce visits due to COVID. I get it, I understand medical economics. Today, I get the call confirming an appt later in the week. Keep in mind I fall into several categories of "compromised" Including diabetes and Systemic Lupus, right now I am in an active flare of some sort or have a new auto immune issue altogether. I offered up my status, knowing my exams are generally 30 min or more with another person mere inches from my face I had the audacity to inquire if my provider was vaccinated. I was met with more hostility than their needed to be and a lecture of how that was their personal medical information. Ok I get that too, I worked in healthcare as an RN and a Risk Manager. Not one sentence was uttered that was remotely indicated anything reassuring about measures being taken or practice policy regarding protecting patient, staff and providers was given. State mandates temp checks, masks and hand sanitization and those are followed or at least they were last time my spouse visited. This all came on the heels of last year, when I received a bill (first bill delivered to me) that indicated I had 30 days to pay or I would go to collection and find a new provider. This came just after I received a letter returned as undeliverable that contained a payment made to them almost 2 months earlier. How did I know if I didn't get a bill.... periodically I go to my insurance website and look through the claims processed and found one for them that 1) I had not received a bill 2) I had not paid, so... we sent them a check. I replied to that poison pen letter with a copy of the envelope and check returned as undeliverable and expressed my frustration of this sort of tone being taken when up to that date I had not received a bill. Bottom line is the practice manager expects patients to be understanding that the postal system was more than flawed by returning their check, but it was inconceivable that I had not received two previous bills and it was my responsibility to ensure they were paid. Whoa..... They expect payment at time of service... that said, they lack the ability to produce an itemized bill at time of service, one that is required by most flex benefits accounts. This pandemic has brought about a more hostile, destructive attitude when dealing with patients. I suppose if you have the ability to pay 100% upfront, in cash and wait for insurance reimbursement everything would be fine. I don't fall into that category. I will say the physician I have seen there is top notch, and ordinarily I would be willing to put up with a lot to remain under his care. That said the ancillary staff from the practice manager down to reception can often leave a lot to the imagination. They expect certain leeway that they will not return to the patient. Considering we generally don't get behind on medical bills... these actions were way over the top. In the end I don't care what their personal beliefs are regarding anything covid, I just needed to know enough to ensure I was as safe as I could be and in the end they are unwilling to do that.... so take your chances.

Eye doctor is very thorough with his examination. The office staff doesn't pay enough attention to…read morethe details of their work. I actually walked out of my eye exam with the last year's prescription in hand, not my new prescription. Unlikely to have my next eye exam there.

Went to Eyeland on the creek road in 2014 for my first pair of glasses. When they came in they…read moredidn't get the prescription right had to do it all over again and send them back and wait again. The second time I went 5 years ago for new prescription same thing as first they didn't get the prescription right had to do it all over again send them back and wait again and again. I went back on 2-19-2026 for a third new prescription and YES YOU GUESSED IT same thing as the first and second time they got the third prescription wrong and once again had to do it all over again and send them back and wait and wait again. I went to pick up the new pair today and guess what they got the prescription wrong again!!!!!!!!! They told me they was done with me and to fuck off and find another place to go to just like that. They treated me like I was a piece of garbage and more or less said it was all my fault.Talk about being treated like a piece of dog shit because of there mistakes how many times yeah!!! I worn all Never ever go there because when they screw up its your fault and get ready to be treated like absolute Garbage and dog shit.......

Dr. Ottaviani is always very friendly and professional every time my family sees her. She tries to…read moreaccommodate emergencies as best she can. My husband seems to always have a foreign body in his eye even when wearing safety glasses. Her receptionist Is extremely friendly and helpful. Her Optician and Optical staff are awesome! Highly recommended!

From the owner: Eyes are important indicators of overall health, and comprehensive eye care goes beyond a…read moreprescription for glasses or contact lenses. At Ottaviani Optometry, we take the time to get to know you, your eye care history, and your vision needs. Our optometrist provides the expert care, advice, options, and follow up you need whether you are a new patient or an existing one.