I have no complaints about the technicians who do the spraying, but the woman who answers their…read morephone is one of the rudest, most unprofessional people I have encountered. Because of this, they have lost my business.

The service was excellent but the lady who ever answer the phone in their office is so rude,…read moreunprofessional and cannot control her temper or emotional. she should not work as the operator or customers service.

Andy and Jason are both super wonderful and honest people. I wish I can give them more than 5…read morestars. Another local termite company in town told me that my house needed a "treatment" before I could sell my house, and my realtor recommended Wheeldon. Andy and Jason could had sold a treatment when I called for a quote, but they are honest and told me that no treatment was needed! The other termite inspector saw wood debris from a prior subfloor repair and mistaken it as termite damage, even though no live nor dead termite was found anywhere. Wheeldon is the best!!!

From the owner: Pest Control (On Going and Preventative) Bed Bugs…read moreTermite Wasps Cockroaches Ants Moles Beetles

This company is absolutely wonderful. Andrew was very polite, considerate, and good at his job. He…read moremade us feel very comfortable & confident in his process. We are so grateful!

From the owner: We are a family owned local business. We look forward to helping you get rid of termites, rodents,…read morebed bugs, and other unwanted pests in your home or workplace with the help of Patriot Pest. Based in Morgantown,Ky we provide our services to clients in central Kentucky and surrounding areas.

I contracted with Toby's Pest Control for termite services. My home had already incurred…read moresignificant damage due to termites and my goal was to eliminate any more destruction. After speaking with Toby's over the phone about the situation, they sent out two great guys that did a thorough inspection. Shortly after they did an extensive treatment of the home and also provided me with a great written report of their findings, including photos. Since this work was done, I have not seen one termite. They warrantied the work and overall, I am very impressed and would hire them again, without question.

Around 3 years ago my family & I moved into a home that literally could have been on that TV show…read moreabout pest invasions. Our home was covered in spiders, all kinds. I called Toby's & informed them that we had spiders everywhere & that there was quite a few different kinds. I also told them that we knew for sure there had to of been a brown recluse nest under our house directly under the master bedroom, because they were everywhere. We hadn't slept in our room for over a month. My daughter had already been bit twice & had large infections on her arms. (Luckily not by the brown recluse.) Toby's came, treated, & left. We were so excited to sleep in our own bed, but was quickly put down. The brown recluse were even worse because Toby's smoked out underneath the house, causing them to all travel inside. (They only sprayed inside the home, no smoke.) I called & spoke with the receptionist & I was told that if it was brown recluse then they would need to smoke the inside as well. I was also told that we would have to pay for them to come out again & that we should have informed them of the brown recluse. (I did the first time.) Even though she doesn't remember me specifically telling her that...How is it the customers responsibility to know which types of pests they have in their home? Isn't that the exterminators knowledge? I know, for a fact, that the exterminator would have seen a brown recluse in our master bedroom while they were spraying. Therefore, he should have treated the way it needed to be. I guess with them..The customer needs to know exactly what species of pests are in their home, so we can inform them on how to do their job.

Try them out. Great job at my place!! Call Ace today. ACE IS THE PLACE!!!! Older guy owns it and…read moredoes a great job!

From the owner: Ace has 4 divisions to proudly serve you. Ace Exterminating, Ace Mold Proof, Ace Wildlife Control,…read more& Ace Home Services. We have an A+ ratting with the BBB. We are a 7 time winner of the Seal of Satisfaction award winner. We are a 6 time Angie's List award winner. We have National and Local Certifications and part of many of the top industry associations.

I have had service for 6 months and was happy with this service. Unfortunately, the last two months…read moreof service has been disappointing. This month we waited for 3 hours and a no show. I called and was told that the had a district meeting in the morning and running late but no one called to let me know. So sat around for 3 hours waiting. Last month, had to have them come twice as the first guy stated 5 minutes as it was raining and only did the outside "quickly". Do not recommend!

0 STARS NOT 1! Do…read moreyou want unreliable service? Do you want damage to your property that your left to fix and deal with? Do you want to make 10 phone calls and leave multiple voicemail's just to never receive a call back? Then look no further because Orkin pest control is the place for you! I had a sentricon system installed around my house to keep termites away. Which I paid $1200 to have installed only to have to wait 6 months for the job to be completed. The excuse was that all there hammer drills were broken to be able to get through the concrete and they were waiting for them to be repaired. You would think a company that talks as highly about there selves as Orkin does would have the tools to complete the job! Then to get a pleasant surprise of water in my basement after determining that when installing the Sentricon system they drilled through a drain pipe in the ground. Which is understandable if you couldn't see the pipe out of the ground 2ft beside of it.. $50 dollars and an hour later the problem was solved with no reimbursement offered. Now on to the pest control part of the contract which I pay $65 a month, only to have someone pull in the driveway 3 of the first 4 months an not spray a thing. (Yes I have cameras). I called about that and the only thing mentioned was that they have GPS trackers on the truck and it appeared to have been at my address. They didn't offer to reimburse me to make it right. I dealt with Andrew Dale at the Bowling Green, Ky location he has a good speech but that's about all he doesn't back up what he says and he simply cannot follow any directions. I called yesterday to cancel the contract and have them re install the Sentricon bait station that was installed through the gutter system. I strictly told him (Andrew Dale) to have the tech call me before he got there only to never receive a phone call and catch him on my camera system fixing to reinstall the bait station. I hope this review is enough to make you choose another pest control service and save yourself the headache.

Avoid! Ever since Lookout Pest Control took over from Bug Authority, we have had absolutely…read morehorrible service. They can't even get rid of ants. Their customer service is also terrible! The girl who answers their phones is rude and disrespectful.

DO NOT USE THIS COMPANY! The office does not communicate with the technicians, the technicians…read moredon't communicate with the customers and they WILL DOUBLE BILL YOU! I received termite treatment in 6/2025, which was normal. Received the bill and paid for it. Only to have them come back to the house 7/2025 to perform the same treatment (which I didn't request), charge twice the amount for the termite inspection (which they labeled as "fungus treatment" that I didn't sign up for) and never communicated this to me because I was home all day and the technician NEVER knocked on my door to let me know they were at my home. To make matters worse, the office NEVER updates your account to know that services you've received/will be getting, so in essence, they can have different techs to come by your home to offer the same service over and over. I would warn anyone and everyone to avoid this company like the plague. They double bill, ignorant of customer needs and have no clue as to what services were performed on your property. I miss Ace terribly!!