I have experienced AWFUL service at this doctors office. I'm a new patient this year. My first and second visit went good. When I went in for my third visit I was told I was squeezed in after lunch and she only had time to discuss one issue I was having. She, Dr. Michelle Rojas, advised me to wait until my next appointment to discuss my "other issue". I thought that was very unprofessional! If you're my doctor and I'm sitting here in your face , why not discuss what's going on with me. This visit was after my 3 trips to the ER btw. Lets fast forward to said next appointment, yes I went back, but only for some results. My appointment was scheduled for 2 pm. I arrived at 2, paid my co-pay and was advised to wait in my car. I did just that. I wasn't called until 2:33 pm to come inside. I went in and got my vitals checked, and then was placed in a room. I was advised there was one person before me, but Dr. Rojas would be in shortly. I waited, waited, and waited until the clock struck 3:18 pm. I walked out and spoke to her nurse who advised that she was still in with another patient. I asked about how much longer she would be because I had to return to work. She advised she didn't know, but would have her call me for a virtual appointment if I left. I left because I had been waiting for 1 hour and 18 minutes. I told her nurse that this was unacceptable. She apologized for everything and stated I would get a call that afternoon. I never got that call. I was referred here by family members that said she was a good thorough doctor. I'm not sure what has happened, but this level of unprofessionalism is absolutely unacceptable. read more