I strongly urge others to reconsider using Smiles for Kids Dentistry. Unfortunately, our experience…read morewith the front office staff has been consistently negative. They are often rude, dismissive, and show little concern for patient care or communication. Our family has been with Smiles for Kids for over 15 years, but we will now be finding a new dental office. I have two children with braces and schedule their appointments together on the same day and time. We use the dental office next door for routine care without any issues. I have provided updated insurance information multiple times for one of my children, yet every visit I am told his insurance has "expired" and I am asked to pay out of pocket. Each time, I explain that I already submitted the new insurance information months ago and that there are no issues at the neighboring office. The response I receive is often in a snarky and unprofessional tone, stating that their system does not communicate with the other office's system and that it is "not their responsibility." I was even told I should have read the contract to know this, which is unreasonable and unhelpful. When appointments need to be rescheduled due to illness or unforeseen issues, the wait time is often weeks or even months. However, when they are selling braces, they seem to have immediate availability. This creates the impression that sales are prioritized over patient care. Additionally, phone calls are rarely answered and voicemails are not returned in a timely manner, making it extremely difficult to resolve issues. Overall, the lack of professionalism, poor communication, and repeated billing problems have made this office more stressful than helpful. Save yourself the frustration and consider another provider.

I have never encountered such an awful medical practice in my entire life. We were so excited to…read morecome here as new patients initially. We show up on a Friday and their internet was down- so they quite literally kicked out 30 people waiting. Fine. They schedule us for the next day. We arrive. Now their computers were down- as in wouldn't "turn on". Once again- they kicked out everyone waiting. Now, I have to question a place when none of their equipment is working. No courtesy for the fact I drove 30 minutes TWO days in a row and still never was able To be seen. Then, with a straight face, they asked if I wanted to come back later in the day for an appointment. Absolute joke of a practice

Dr Martinez and his staff are the best! Both my girls love going to the dentist. When my oldest was…read more6 she had a cavity that needed to be filled and Dr Martinez comforted her and was able to distract her so much so that she wasn't even aware when she was getting the numbing shot. Cannot recommend Dr Martinez enough! If you have a kid and want them to love the dentist take them to Dr Martinez!

I have 2 daughters, both are patients here. They are twins so scheduling is sometimes tricky but…read moregenerally they are patient and willing to search for dates that work out for us. There were a couple times that we had a dental emergency and the dentist responded with clear instructions and followed through with getting us the follow up appointments and care that my daughters needed. I'm very happy as a mommy of 2 patients here!

Such a fantastic office to take your kiddos! Dentist visit is potentially traumatic event but…read morethese friendly people at Sandia Pediatric Dentistry makes a check up a visit my baby looks forward to! They welcome you with nice kid welcoming space with games and movies in the waiting area. Super high tech recliner seats with choice of movies while getting treated helps to relax any jitters and/or nerves. The x-ray is also super high tech and QUICK so the images show in a matter of seconds on their computer. The whole team of staff from receptionist to dental hygienist to the dentist himself ( just FYI) are so good with the kids!! You won't be disappointed especially if you or your kids are nervous about dentist visit!!

Update: I'm still brining both of my kids to this dentist's office and we love it. Seriously, my…read morekids (5&8 years old) get excited to go to the dentist. They always see both kids together and let my kids look at their x-rays. The first time kid #2 got a checkup the dentist knelt down and let the kid stay in the stroller during the exam. They used to let both kids sit together in the exam chair. You can't get a better pediatric dentist's office.

Friendly and timely service.. Kids can sit back and enjoy a little movie while they get their teeth…read morecleaned with bubble gum or fruit flavored tooth paste.. we will be back.

Dr. Coffman and staff are all very helpful and overall a great group of people! When I called to…read moremake an appointment I could not find my insurance card but they were able to look it up and verify! So great! The children love coming here! Thank you Dr. Coffman for creating an environment of kindness while maintaining professionalism!

We recently started using Dr Gary Meckler as our childrens dentist when we moved to Albuquerque in…read moreJune 2014 upon the recommendation of friends. I have 3 children age 8 (twins) and 23months old and all 3 of them really like Dr Meckler. Unfortunately due to a condition my twins were born with on there enamel they have had to have crowns fitted on all of there molars and Dr Gary has been great he is reassuring to both my self and the children and accommodating I really cant say enough good things about the experiences my children have had so far. The front staff are wonderful you are greeted with a smile and they do there best to try and accomodate your schedule while booking appointments. I highly recommend Dr Gary and his staff for any dental needs your child may have.

What can I say, my children have been going here since their first teeth came out and both of the…read moreMecklers were dentists. The dentistry is one of the Premier places here in Albuquerque, the staff have always been the most patient and friendly people and they will put your children at ease. Out of the 14+ years I've only seen nervous children a couple of times and that was because it was their first time. Dr Meckler knows your child and always is able to relate to them and talk. My children amd I are very happy to have such good people here. I have recommended this office to friends and they are also very satisfied.

Dr. Tasker is amazing. Our children are at ease with him, and he genuinely cares about his…read morepatients. We had a less than satisfactory experience with his staff, but Dr. Tasker made sure to reach out, apologize, and go the extra mile to make sure we were heard, felt valued, and knew that his practice is "a people over policy" business. Not only a phenomenal dentist, but truly a good person.

Such a great team! All were so kind and nice. Dr Tasker is awesome and my son's dental hygienist…read morewas wonderful. Thank you for taking such good care of my son! Will definitely bring my daughter here when she's old enough.

This place doesn't know the basics of business practices. My son and I arrived on time for his…read moreappointment and were told his appointment was given away since we hadn't confirmed 24 hours in advance. I had confirmed to one of the MANY reminders and received a confirmation text that his appointment was indeed confirmed for the time we had set months prior. Yet, the receptionist pointed to a printout on the desk that appointments need to be confirmed at least 24 hours in advance. If that's the case, then state that in one of the 10 texts sent to remind us. They lost my business. I don't have time to drive across town for such poor practice.

Worst customer service. Abusive staff. Filthy office. Don't take your kids here unless you want…read morethem injured or traumatized. Horrible. Could find better in a third world country. Don't trust them! You are warned. Quality of care is worse then anywhere I've ever experienced or traveled.

My Mother got $12,000 worth of veneers at Dr. Kerschen's office. She was excited about getting…read morethem until the moment she saw them in her mouth and they were stained grayish yellow. She has bad vision and told him she just wanted them to be a pretty white, but not blinding. Dr. Kerschen didn't take the time to show her the proper shades, instead he sent her to the veneer maker and they gave her a limited selection of shades to choose from with little to no direction or consultation based on her wishes. Dr Kerschen completed all the work before giving my mom the opportunity to see the veneers in her mouth. The situation only got worse when she stepped outside and saw how stained they looked. Why would anyone pay $12k for a complete set of stained teeth!? She was upset, but didn't know what to do after her complaints fell on deaf ears. Within a few months three of the veneers fell out on three different occasions, once while vacationing out of state. Dr. Kerschen fixed them and appeared to recognize what a terrible color they were. On the third fix, he told my mom he would replace her set for her with the desired shade of white. My mother was very excited to hear this and did not end up complaining about how unstable the veneers were. Which must have been his goal since he never followed through with his promise. My mother may be elderly, but she has a family who loves her and doesn't appreciate when she is taken advantage of. The entire experience looks a lot like exploitation or opportunism at the least. We would appreciate it if Dr. Kerschen would put the white teeth in her mouth that she wanted and paid for. At this point we would prefer blinding white instead of what she got, coffee stain grey/yellow. How many other mothers has Dr Kerschen treated like this? Trust me, I'd much rather be sending them client recommendations vs a bad Yelp review.

Great staff and my teeth look great after my prophy with Tasha! I always recommend Dr. Kerschen to…read moreanyone looking for great dental care!

If I could give minus stars I would the dentist there was extremely rude. I was trying to sit next…read moreto my brother to hold his hand to comfort him during the procedure and she spoke to me like I was a child. I asked why I could not stand next to him, and she said because parents have jumped on her before.I can see why, but I cannot see why she would assume the same behavior from me. we will never be back to this place again.

went in today with my daughter to get started with a vision plan everyone was supper nice and…read morewelcoming. Wendy was very well organized and explained everything very clearly. Definitely recommend Wendy but everyone was very welcoming.

I have been taking my children to this office for over a decade. I have watched the quality of care…read moredecline steadily.

We've been coming here for my two girls 7 and 12 since 2020. They're great with children. Despite…read morebeing across town- I wouldn't switch because of the care my daughters receive when visiting for appts.