Great service from this shop. She does expert work and is very friendly and economical.read more

I wouldn't go anywhere else! She does a fantastic job! I've had her alter prom and wedding…read moreoutfits, pageants, and regular clothes!

Absolutely horrible! Very judgmental to body types and ridiculously rude. I will NEVER go there…read moreagain.

It is a rare find when you get a tailor who is intuitive and able to figure out all of those…read morespecial, extra touches that we want when having an item customized to our bodies. I have visited this shop for years and the owner is absolutely wonderful! She takes the time to understand how you want an item adjusted and she fully stands behind her work. She is also brutally honest which I value highly - she really does get it right!! She is the best tailor I've ever had regardless of where I've lived around the country.

AWESOME quality promotional items! We've used them a lot for our downtown events and have been VERY…read morehappy!!

great customer service, finished my future wife's dress super fast. Very personal and does military…read moreuniforms as wel.

My first experience with this business was great. I brought in three pairs of pants to be hemmed…read more They were hemmed correctly and I was able to pick them up relatively quickly. I brought in a second set of pants for the same service. The owner did not have me try on the pants. Instead, she had me take off the pants that I was wearing to use as a reference. She measured the outside seam of 27 and 1/2 in. I wish I hadn't realized what she measured then. I'm only 5'2, my inseam is nowhere close to that! Pick up the items. I took them home and realized that it was as if they had not been hemmed. I brought those items back less than 6 hours after I picked them up. That's when the owner had me try the pants on and discovered that her first measurement was incredibly wrong. I came in a week later to pick up my pants and was charged full price for someone else's mistake. She compromised by telling me I only had to pay half of the $45 she was trying to charge. She charged me $29, which is obviously not half of 45. So ultimately this woman cost me over $70 to simply hem the pants. She spoke over me the whole time. I tried to plead my case and remind her that she's the one that measured incorrectly and she's the one that did not have me try on the pants first. I will not go back to this business again. What she did is incredibly deceitful and incredibly poor behavior.

Always a great job, always as promised, always friendly! We have requested many items altered over…read morethe years and we are never disappointed.

I'm extremely angry, disappointed, and heartbroken over my experience with Anna's Alterations. I…read moredropped off my wedding dress on April 22 with two different promised completion date that came and went -- it wasn't ready until June 26, more than two months later. One of the most frustrating parts is that I specifically asked to have the scraps from my dress returned because I wanted to have a shirt made. I followed up with a message on Facebook asking about them -- not only did she ignore me, she blocked me. When I went back to the shop to ask in person, she claimed "you have to tell me when you drop it off." I did tell her, and she still threw them away. I picked up the dress on June 27, and after paying $325, it still doesn't fit correctly. The top is loose in the bust and falls off my shoulders. When I pointed it out, she brushed it off and said, "It's fine, just use some double-sided tape." This was my wedding dress, and I trusted her with something incredibly important and personal. Instead, I was left feeling dismissed, disrespected, and out a lot of money. I would never recommend Anna's Alterations -- especially not to any bride.

I've had two bad experiences here. (And two ruined garments!)…read more The first time I dropped off a winter coat to be taken in. They took measurements and told me to come back in a week. I came back and they told me the price was $80 to hem the sleeves and take in extra material on the side. I was floored. I hadn't asked how much it would be so that was my fault, but I thought they would have quoted me a price especially once it got to be so expensive. It was more than the coat had cost me to begin with! Anyway I paid it since it was my fault for not asking. The sleeves were too short and they took it in too far because less than a week later my brand new coat split open down the back! A year later I decided to give them a try again. I brought in an even more expensive winter jacket for something super basic: refastening some brass buttons that had fallen off and reinforcing the remaining buttons. I would have normally done this repair myself but the coat material was thick and hard to poke a needle through. When I asked the owner if, in her experience, I should expect to bring this type of peacoat in to have the buttons refastened each season, she replied, "I don't know, I don't wear stuff like this." I thought that was a rude answer and it felt like an obvious dig at my personal style. Well it cost $35 to have those 3 buttons reattached and the remaining 3 reinforced. Oh, and she sewed one button completely through the pocket so now my pocket is half sewn shut. I am not kidding! This place is a joke and they are insanely overpriced. Go to Raleigh for your alterations if you need them.

Went here to have rank sewn on a few uniforms. Total of 7 small pieces of fabric to be sewn on. I…read moreassumed just like every other alteration place that it would be a cheap and quick job. Guess again. She barely agreed to have it done in 3 days. When I showed up to pick it up it cost $42!!! $6 to remove one and sew one on. She doesn't take cards, doesn't work quickly, and overcharges for simple jobs. If you are military, DO NOT GO HERE FOR UNIFORM ITEMS!

So I have been using this company for years. My order experience was horrible. I couldn't get my…read moreorder processed in a timely manner. When you call the salesman rarely returns calls he prefers to res thru email. Once order was placed it was filled correctly. I asked for a few replacements not the entire order and it took over a month thru constant reaching out to salesman. Salesman never returns calls or emails. Never had any problems with the company orders until now. I usually don't like to do reviews. But this was a long drawn out experience and they do such good work that I hate to stop doing business with them. I hope that they do better communication in the future. But, again they do excellent work just bad communicatio.