My doctor was Jolene Valdez. She's one of the most condescending people I've ever met. Completely…read moreunprofessional. She constantly told me all this pain I've been in the past year is all in my head, and due to anxiety. I've been plagued with anxiety my whole life. And it never made my body hurt the way it does. I told her I couldn't wait to get out of this state and go back to Florida. And she proceeded to belittle me for having state insurance. She said "Oh, you expect top quality medical care with state insurance". "The state and the people in it are paying for you to see all these specialists". I work and pay taxes just like everyone else does in Vermont. I had spoken with the manager there and they switched me to another doctor. I've met quite a few other people that see Jolene. And nobody has said anything nice about her. She needs to lose her license and her job. Put her on state insurance and see how she likes being belittled by doctors when she needs help. See you next Tuesday.

The reception area is always rude. For some reason when you pay with cash, it disappears and you…read morestill owe that amount. It is so disorganized it's not even funny. They literally loose your payments all the time. They make you make appointments to solve nothing. They are ZERO help. Money hungry and not for the people or their health. I have gone several times and just given a run around rather than offering me some solution. Here we can give you meds. Well I was looking for a referral to a therapist, no here take some meds. Now go on your way. Oh as you're checking out and just made a $350 payment. Oh hey, you owe a balance of $1,378. Ok can you show me for what? Oh it's from last year, ok but what is it for? I make payments every time I come In and I pay with cash. Oh it's from last year. Yea but for what? What was I seen for? No response...... I don't know where the payments go but I'm not the only one having this issue.

Follow the 7 Ethics for Medical Care: Do no harm. Do good. Keep promises. Confidentiality. Respect…read more Be honest. Justice for patients. The entire ethos at SVMC needs a radical shift. There are no consequences for harmful and disrespectful behaviors. Doctors and support staff need total massive upgrade to meet these universal standards. Rethink and retrain. Create a healthy emotional and mental place. Remove dead wood. Do it now.

Front desk staff at the hospital is rude, especially Lynn Cushing. You would think they would show…read moremore compassion for people. No one likes to go to the hospital for any reason. I simply asked her directions & she was blatantly rude to me. her answer to me was "the other building". I asked a follow up question and she rolled her eyes at me. Very unprofessional. I didnt feel comfortable being there.

A very caring and up-to-date patient-centered group of MDs. The staff are caring and helpful…read more Nurses are well-trained and kind. Definitely a recommendation.

having used them for about 7 years the nurses when they call to communicate with you are arrogant,…read morecondescending, and extremely argumentative. Just what you would expect from those allied with Dartmouth. I hung up on her.

Their physical therapy is a JOKE who on earth is worth $600.00 an hour? and the arrogance of their…read moreemployees is embarrassing if you need therapy find some one else not connected with SVMC