My wife is Filipino and I go to the "Metro Manila" area twice a years. We were married in 2020. Grab really wasn't a thing at that time we would just use cab and go out to eat. I join "Grab" last year and last everything went fine. This 2024 when I uploaded my US base credit card I was told that I could use the US base credit card on the platform. So I started going to 7/11 to upload funds to use "Grab". Then "Grab" blocked that as well. If you're traveling to the "Metro Manila" just be aware that "Grab" is for the Filipino "only". read more

Grab Taxi - Read the small print! Just incredible? - Taxis Near Me - Makati, NCR

Grab is reliable only on certain times of the day. When traffic is light, you can easily book a ride and they will show up. We've had problems booking rides during pay days, holidays, fiestas, rush hour traffic, and when it rains or when there are street closures in your area. I gave an extra star just because it's a better alternative than taking a regular taxi in Manila. Note to Grab Management. You should fine your drivers who book a ride then decide to cancel for no apparent or unexplained reason. read more

Update week of Oct 9: Grab customer care reviewed this and reversed all three transactions, credited my card. I am happy and hopefully this will not happen again, I plan to use them next time I am in PI. read more

We took Grab over 50 times during our 3 week stay in Manila. My main concern was seatbelts. About 50 percent of the time, the seatbelts didn't work, either because it was inaccessible due to the new seat upholstery or it just didn't work. Traffic in Manila can be awful. During peak commute, it took us almost 3 hours to travel 14 miles. About half the drivers were friendly, others were barely friendly or unhelpful. One driver didn't help us with our luggage. He didn't come out of the car and open the trunk. While driving, he sang, burped, kept hitting his knees with his hand and just drove erratically. It was just awful. One said he has been driving for over 8 hours. For safety, there should be a limit how long they can drive in a day. For comparison, we did take a few taxis. However, we prefer Grab for the quality of the car. read more

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If you want to get from A to B in Manila, you have 3 options. Try to figure out how their metered taxis work, which is next to impossible (try flagging down 5 taxis with the 'for hire' light on and 1/5 will actually stop before telling you they don't use the meter). Option 2 is try to book a grab. And wait. Wait longer. Wait even longer. Get nothing. Try an alternative option like 4-seater, grab share or meter taxi, wait longer, still get nothing, keep trying whilst 15 taxis drive by, none of which seem to be registered with Grab. Option 3 - walk. read more

We requested 2 six-passenger Grab rides at the NAIA Terminal 2. Both were cancelled while we were waiting at pickup point. Grab going to the airport works fine. Grab at the airport....bad. read more

Avoid the taxi scam in Manila, take Grab instead! (Especially for foreigners) Bringing or being a non Filipino makes you an automatic target for price gouging and other possible scams. Example: trying to get a ride to a hotel from airport, was quote 950 pesos. I laughed at the driver and walked 10 feet to the Grab pickup, where I got a car for 170 pesos. Having used Grab multiple times, I can say it's pretty reliable in Manila. Only during a Friday night payday at Mall of Asia was I unable to get a ride. I hailed a cab, who tried to rip me off until I insisted he turn on the meter, then matched the Grab quote. Every other time and location, no problem. Once, I even used Grab food to order some late night dinner. The app had the menu for the restaurant integrated in flawlessly, and the delivery charge was very reasonable. As far as safety goes, the app tells you who your driver is, the car description, and the license plate number. You can share trip details with friends and family so they know if you arrive safely. GPS in the app lets you know if they driver is following it, or kidnapping you. Sadly, this app is not functional in other areas, which made me have to haggle, or just accept the markup on rides. read more

The Uber of the Philippines. This is the most affordable mode of transportation if you do not want to take public transportation (because public transportation is horrible in the PI). You need a Philippine number to get Grab, since it's through a mobile app. Although we didn't have a Philippine number to download Grab, some of our hotels allowed us to use this service with their number, which really helped us. As tourists, many of the taxis were upcharging us, so Grab was really great with having a set amount once you book a Grab. I would highly recommend using Grab over a taxi since the cost is way more affordable and you know upfront how much your ride will be. Plus, the Grab drivers seemed to be more concerned with making sure we were going to the right spot versus the taxi drivers who just wanted our money. Glad this exists in the Manila metro area. read more

Grab Taxi... Meh. I've experience better...If I didn't know Uber was around, Grab Taxi would have gotten 4 stars. But I'm comparing them to Uber now. 1. Uber is cheaper, there is no 70 php booking fee, so for short trips it's great. 2. Sometimes I have a lot of luggage so it's nice to see which car is picking you up after your booking is confirmed. Uber also shows the type of car so it's easier to recognize it. 3. All uber drivers have waze, some grabtaxi drivers refuse to use ways. 4. One time I used grab taxi from BGC to alabang, when I got to alabang the driver insisted I paid him double. Something an uber driver would never ask for. When I tried to contact Grabtaxi main office their phone number is not in use and mail is undelivered...WTF? read more

Grab Taxi - Taxis Near Me - Makati, NCR

Last semester, I had to go home at 6:00 PM every Tuesday and Thursday because of my Economics class. This was such a hassle for me, because I'm not a dormer so I have to ride a cab every day just to get home. There are also incidents where taxi drivers would rob their passengers of their things. Fearing for my life (medyo OA), I downloaded the Grab Taxi app in my smart phone to make sure that the taxi driver that I would get won't kill me or steal any of my valuables (or both). The app is very easy to use. You just need to have a stable internet connection, so that you can pinpoint your current location and your desired destination. Once you complete all of the details needed, the app will tell you if there are any cabs nearby to fetch you. It's a safe and convenient way to travel. They also have promos every month. I remember last year I was picked up by a pink Vios with pink furry cat ears in front of Katipunan. A har-har moment indeed! read more

Grab Taxi - A pink car with a cat motif. One of the promos that GrabTaxi offers! - Taxis Near Me - Makati, NCR

Since Uber no longer operates in the philippines, well they don't operate in manila anymore at a minimum. They have a ride share company called Grab. It was around when I was over was here earlier this year, but since Uber is gone, Grab is the the new big dog here in the Philippines. The app is very easy to download and they have different payment options to include a cheaper rate if you pay with either grab cash or credit card. The app is also very user-friendly like Uber and the drivers are pretty prompt and very nice to work with. Grab claims to have a secure site and that the drivers are checked out, so i'm pretty confident about using them, if anything I have been advised many times that the regular cab companies here have a lot of problems. Especially if they don't want to use the meters and they want to try and charge a flat rate or god forbid anything else that just does not make sense or is not condusive to a worry free trip to get somewhere. I will continue to use Grab while in town because it is easy and very efficient....and SAFE! read more

Grab Taxi - Typical manila traffic...its a 24/7 affair.... - Taxis Near Me - Makati, NCR

I have been taking GRAB for 2 weeks now since I arrived from California, USA. The drivers are always courteous, friendly, and helpful. It's always a pleasure and you feel relax each time. Today was exceptional! The driver Argel Allen Cecilia dela Cruz is an excellent driver, professional, and friendly. I left my phone in the front seat as it slid from my pocket while giving payment. He came back and returned my phone. His honesty and integrity only proved that GRAB drivers are trustworthy hence proving once again that you can trust and rely on GRAB for your transport needs. These drivers are dedicated and deserved a 5 star rating read more

Don't rely on getting a car, even if you pick the premium rides. Ever since Grab took over Uber in the Philippines, the most common thing you see is "Sorry, Our Drivers are Busy!" And it's getting worse. Good luck getting any car on a payday Friday in the rain. It's general 3-5 hours before you'll get a car. The app always shows a car is available within minutes and then you can't get one for hours. Grab needs some competition. Not sure how people are giving Grab 4 and 5 stars. Clearly not from regular experience. read more

We tried booking on Dec. 23, 2021. Since the pick up is far from our we didn't proceed, i was expecting my card will not be charged so i didn't bother to check my balance. On January, there was an automatic debit from my account of more Php500. I ignore it coz i was thinking it could be a transaction that i forgot. February there is another automatic debit of the same amount. I contacted my bank, i learned that it was grab which is making an auto debit from my account. Is it a monthly subscription? We never use your service! read more

I am one of those people who are deathly afraid of taking taxis in Manila. I've heard of so many horror stories about gassing and being robbed inside the taxi - when people suddenly come in from both doors, squeeze you in between them and rob you at knifepoint. There are also stories when the drivers bring you somewhere else and take your phone or wallet. I was so happy when Grabtaxi came into the picture. It won't completely eradicate crime, but it at least brought some measure of control. When you hop in a cab you called with Grabtaxi, you know that they can be traced via GPS and that the plate number is somewhere floating around in cyberspace. Less chances for bad things to happen to me. I'm also quite happy with their Grabcar service. It's more expensive than Uber, but the cars can be really nice like a big Fortuner and they are well-maintained. Overall, they're great solutions for the really bad and unsafe public transportation in the city. Not the most efficient, but certainly effective. read more

One of my favorite foreign words is 'Schadenfreude', or that fuzzy feeling you get when you see someone else failing horribly at life. It pertains to that mean kind of happiness that blossoms in the darkest pits of your inner self when a waitress drops a tray of glasses, or when you a see a vegetarian get told that she just ate chicken, or when a big-shot CEO gets indicted, or when you see people desperately trying to get a cab on a rainy payday Friday while you relax and wait for your GrabTaxi driver to get to your location. Convenient, huh? This is why I absolutely love GrabTaxi. I've been stuck in so many hellish places, like the Mall of Asia after the One Direction concert, where the only way you were gonna get a cab while not getting killed by the mad hordes of teenage girls (and some middle-aged women) is to book it through your smartphone. I haven't waited in line for a cab since I found this gem, and I laugh at the poor, sweet summer children who still do. read more

As most people know, getting a cab in the Philippines is a huge pain in the ass. For reference, try lining up at a taxi bay at Megamall or Greenbelt on a Friday night. I guarantee that it will take at least an hour and a half of waiting before you get a cab. If you want to opt to not use a taxi buy, it's even worse - drivers will pretty much reject you left and right if the place you're going to is traffic on the way back. Grab is a godsend. Really. The thing that Grabtaxi does really well is they have so many drivers, everywhere. Like, on an average night at, for example, BGC, I'm going to see around 100 grab drivers all littered at the area, and with those 100 drivers, at least one of them is bound to have mercy on you and bring you to your faraway hassle place. Grab also offers other services such as Grabcar and Grabcar+, which run on a fixed fee so your bill doesn't shoot up like a rocket. Of course, you occassionally can't get a cab, even from here, but it's a really reliable service, with some of the nicest drivers you're ever going to meet. read more

Grab is awesome, affordable and better than a taxi. I just wish the app worked in all the cities like Los Banos where my family is. It's great for tourists or balikbayans where we won't get ripped off by taxis. All the drivers have been friendly too. read more

GrabTaxi has saved me many times from standing in the sun or rain, or wasting twenty minutes flagging down a ride during rush hour in Makati. Since parking is a hassle and expense I would rather not have on most days, GrabTaxi has been an extremely useful tool in my everyday life. What's even better is that it has started to offer GrabCar and GrabCar Premium. I've been picked up by a leather-seated Innova, a polished Camry, and a strapping Fortuner. GrabCar probably has a fleet of 50 in the city, so it's hard to get one during rush hour. I prefer it for late night trips home after drinks, long city trips (think Makati to QC) when I want to relax in the back seat, or airport drop-offs (GrabCar often sends sedans, so if you're heading to the airport with a lot of luggage, call for the Premium which usually has SUV's.). It's a fixed cash price that usually only costs about 20 to 40 pesos more than you would pay for a cab anyway, so if there's one in your vicinity, take it! (I took it once from Ayala to City of Dreams for only 122 pesos!) As for the booking fee, pay a visit to GrabTaxi's Facebook page. They have numerous promos that waive or discount it. Otherwise, it's really worth the few extra pesos for your convenience. If you have a bad experience with any of the drivers, the customer service is pretty decent, too, so you can have some assurance in that. Grab also features efficient sharing options which allow your family or friends to track the progress of your trip in real time. read more

I have used Grab since it started in the Philippines and initially it was great. Then Uber ended its service leaving Grab the only alternative to regular taxis, at this point service dropped, and fares increased. Now it is almost certain that you will get charged high demand rate which doubles the fare, even in none rush hour times. There is a new scam which foreigners only visiting for a short time should be aware of. It is the top up with driver scam ! Follow the instructions on screen and are advised to hand over the 500php to the driver. Then once you exit the car at your destination he cancels the top up and keeps the money! This has happened twice to me now ! Contacted grab straight after the ride on 4 Oct who said account would be credited in 3-5 days. Never appeared, then said they had deposited it in my account, which never happened! Only when I threatened to go to authorities did they credit my account on the 21st Oct ! Which is no good if you only visiting for 2 weeks. Grab taxi drivers have on occasion demanded more money, or tried to start journey with meter already running from previous customer. As I say I have used Grab since they started in the Philippines but there has been a marked deterioration in service. This month Oct 19 has been particularly bad with The extra high rate being charged almost all the time, or drivers cancelling rides. Booked one car, waited 20 minutes for car to arrive, Saw the driver drive past without stopping, then according to the app parked 500m away and cancelled! Grab used to be affordable but now as regularly charging high rates it is now cheaper to use regular taxi for short journeys. read more

I absolutely love Grab Taxi! This has saved me so much time. I would describe this to be my ultimate lifesaver! It's very hard to get a cab here in Metro Manila especially when it's rush hour. People always say to leave earlier to be able to get a cab to ride but sometimes it's very inevitable to leave during rush hour. And it's also exhausting to stand in the street for a long time while it's really hot. So much time can be wasted doing this whole process too. I love how grab taxi does the looking for you. It'll give you the estimated amount you'll pay and it will even notify you on how near your driver is to where you're getting picked up. It also provides important information like the driver's name, the plate number, and the driver's contact number. Grab Taxi is so reliable! read more

I have never been outside Canada and Grabtaxi Phil-Makat keeps trying to take money off my credit card the first time they took $1.47 then credited me $ 1.69 they then tried to take $42.81 from my credit card , now today they tried to take $1.47 again they then credited me with $169 again then they tried to take $31.81 again . I WANT THIS THEFT TO STOP. I have never been to the Philipines in my life and have never used their services . read more

With all the news about cab-related crime in the Metro, a girl needs to find safer modes of transport. I don't have a car all days of the week and sometimes I really need to commute to Makati from Paranaque or from Quezon City. Grab Taxi was among the first in the Philippines to offer a better option for girls like me. Just download the app and use it to hail your cab. You get all the details you need about the vehicle and the driver and how long it will take for him to be able to pick you up from your location. This is something you can forward to a friend or to your family so you are sure that you are safe. The app is relatively easy to use and maps your area and the available cabs near you. What I don't like is that they have high fees for usage (P70) but they often have promos to offset this fee. You also have the option to add tips to for when you try to get a cab. The only downside I see is that sometimes even with P50 to P70 tips the hundreds of available cabs near you still refuse to take you to your location when it is rush hour in Makati and you could be waiting hours before you get a cab. Try GrabCar as another option -- more expensive but sometimes easier to get a ride home with it. read more

Everyone claims to love this service. It's the closest thing Manila has to Uber. It's true that the vehicles are clean and quiet, the drivers polite and knowledgeable. It's true that, unlike most Manila taxis that you hail on the street corner, Grab Taxis use their meters, so you won't be overcharged. But...both my credit card and debit card info were hacked after a single use for each, when registering them on the required Grab app. The credit card info was instantly sold to someone in Los Angeles (!), who made $300+ worth of purchases before I discovered and reported the theft the next day. The debit card info was used for five other Grab Taxi rides in Manila over the next seven days before I picked up on them after returning to US. Fortunately, cab rides across metro Manila are cheap. After a day or two in Manila, you will have a fair idea of how much it SHOULD cost to get to your destination, and can pre-negotiate the fare with any taxi. Also, be prepared for horrendous traffic 24/7. read more

For someone concerned about safety when commuting, Grab Taxi is enough to quell my fears of public transport. I love how assured I am of my safety with the tracker, the e-mail notifications, and seeing the photo of my would-be driver before he even arrives at my doorstep. I've only had one bad experience with a driver who wouldn't stop blabbering at how I gave the wrong directions to my house. But all in all, it's a reliable service. read more

I am not a frequent rider of Grab. Personally, I prefer Uber. However, Uber is harder to get from my location so I am grateful for the availability of Grab hence the 2 start rating. So many things I found unusual; 1. The car details does not match the actual car that came. Driver explained that it's allowed. What's important is the Grab app. Well and good for the driver but how confusing and alarming for the rider. One is watching out for a car that will not be arriving. 2.) The fare of Grab is booking fee. The actual fee is the metered fare of the cab. So one doesn't really know how much the fare will be until final destination + the booking fee. It would be for the best interest of riders if everything is TRANSPARENT FROM the start! 3. Drivers will initially accept the booking and after making the rider wait for a several minutes, driver will cancel the booking. read more

Problem is their high rates, 3x higher, during their "peak" times even if traffic is not bad. Charged more than 3x higher for a recent trip. No apology from Grab staff. Just brushed it off. read more

I never had a good experience riding a taxi here in NCR area, all taxi's Ive used are either asking for additional or they wont return you your change. I also ride in some taxis which have Grabtaxi mark on their door windows but they are all the same, either asking for "dagdag" or wont give you your change. I have been a taxi driver also in Baguio City for a short time after I graduated from college but I never took advantage any of my passengers. #malas ako palagi sa taxi read more

plate MO 9745, took us in then said he had another fare.... made us (wife and 11 yo) get out of his cab at 1am......sticking with Uber...