Tri Tel installed a new phone system for our busy auto repair shop. We were worried our phones…read morewould be down, causing our business to suffer. They did such an amazing job. Our phones were only down briefly. Their customer service is top notch. I had an issue with my wireless headset not fitting correctly. I tried for 2+ months to find the "correct fit" with the one they provided me. After being totally frustrated, I called Christine, who is absolutely awesome. Even after a couple of months, they came and switched me to a whole new headset. This company knows the meaning of "customer service". I would highly recommend them! No questions asked.

From the owner: The Edge you have been looking for.read more

Don't walk away from 1Wire, run. We use 1Wire as our business phone system and are constantly…read morerunning into issues with the physical phones and the mobile app. We have submitted all of these issues and their team has been "working" on them. They've offered many different solutions, we've tried them, and nothing works. I found information on their website about a 30-day cancellation notice, asked about it three or four times, and they've ignored every question.

The cabling techs were phenomenal! They stayed until the job was done, making it so my office was…read moreready to go the next morning. When I'm ready I will be calling them to run the cable at my house! I highly recommend them.

Went to this store to switch service for my bissnes as I entered I was greeted by a employee and…read moresome one will help you in a few minutes after waiting 10 min no help then 4more people came in and got help right away customers services sucks and as I left the store I over heard a employee of TMobile arguing with armored car person that told the employee that was there to service a atm very professional of the TMobile employee yea right I will never do bissnes with TMobile and the company wow never in my life you I see a employee argue with someone doing there job I advised every one that reads this to avoid this place and company.

I have to start this review to indicate that the problem I encountered wasn't only due to this…read morelocation, but also the phone 'customer service'. I switched from Sprint, thinking that their customer service was poor, but I've found tmobile is a few steps below Sprint and I wish that I hadn't made the switch. I will also say that I've never hand so many dead zones with any other cell company that I've been with while traveling in Utah. Today we went to add two lines (son and new daughter in law) one of them a move from another account in Tmobile. It took us over 45 minutes, eight phone calls (2 dropped calls) and as many different people to do, what I assume isn't a new request for this phone company. So, we arrived at this Tmobile location while still trying to get 'customer service' when the customer representative (strange misnomer) informed us that we were standing in one of their stores. Apparently they (both the people on the phone and within the store) failed to see the irony in this. I was angry, frustrated and puzzled by how difficult a task it was for us to add a couple of lines to our account. The manager of this location sat in the corner, avoiding eye contact and keeping his distance. I get that I was an upset customer, but I don't get why there seemed to be so little effort to help us feel valued after running their gauntlet of redundant procedures and misinformation. Bytw, we never got to tackling the phone for our daughter in law...and this after 1 1/2 of shifting phone calls and jumping through all their hurdles. I am not happy with this company.

The employees really care about giving their clients awesome customer service. 911 IT offers…read moredifferent levels of service so they can literally fit all different types of budgets. They're great to work with

If I could leave a 0 star review, I would. 911 IT has the worst working environment I've ever seen…read more Many of the individuals are novice and inexperienced, holding your entire company on the line. The ego of these people who have nothing to even justify it, will run you bankrupt and at a loss overall. I would not trust them with anything, and I advise others to watch out. You don't want to risk your hard-earned business to people that don't care about you at all.

I went there to get a new phone they said it would be an even trade in and then ended up charging…read moreme for a new phone!!! Crooked I wouldn't recommend any one go here! Rip Offfs

DO NOT GO to ANY of the 2 T-Mobile stores in this mall .I went in looking to upgrade to a new…read moreiPhone 16, and the employees were incredibly disrespectful and unprofessional. It was obvious they didn't want to help me--they were a group of kids in their early 20s, goofing around and talking in Spanish the entire time instead of doing their jobs. (THIS HAPPENED IN BOTH THE STORES) I had a messed-up screen on my old phone and asked how I could transfer my data to the new phone. They told me there was nothing I could do about it, which was completely false. I went to the T-Mobile store in Spanish Fork, and they gave me the correct solution without any hassle. This store is an absolute joke. Avoid it at all costs. Save yourself the headache and go somewhere else where they actually care about their customers.