SAVE YOUR TIME. This place is terrible. I have to wait WEEKS for my medication that I need to…read morefunction. I call and call begging them to send the prescription and apparently it's too hard for them despite knowing I cant operate daily without it. Also, I can an appointment at 11:30 and they won't be ready for me until 1 which crazy. Also the lady isn't even a doctor shes just a nurse practitioner AND I haven't seen the actual doctor of the clinic EVER. DON'T COME HERE.

The wait time on the phone is long, poor communication, if your there with an appointment you can…read moreexpect long wait times to be seen, awful management

My first appointment was a great experience for dealing with the Doctor, plus the staff is very…read morefriendly and helpful. So happy for the first time in a very long time to have a doctor who listens. Not only walking away feeling very hopeful. Thank you Lori Salas

Have been coming to this clinic for a couple of years. I go here for all my medical needs. The…read morequality of care is really great, they are always thorough and making sure all my needs are met. The office atmosphere is very kind and helpful. They are quick to check you in and extremely polite. The Dr. takes care of me and does all my checkups.

Here for a consultation with a surgeon. I saw Dr Fu. I need a few tests before he can do the actual…read moresurgery. I was on time. They called me in quick. The nurse, Fernanda was pleasant. I'm hoping things will go well.

Dr. B. Grey and Dr. S. Kang cared for my elderly mother for years! Both are fantastic obgyn…read moredoctors! Very caring, patient, comforting and experienced diagnosticians! My mother had Alzheimers and as it progressed both took time to make her feel cared for! Dr. Grey especially always calmed my mother very well under uncomfortable circumstances! I highly recommend all of PIH Health doctors as we have utilized oh so many different specialties for my mother and father and ALL have been a fantastic experience!

This is my MD and is located near home which is a plus. I started getting sick on Wednesday and…read morecalled in but they were totally booked and wasn't accepting even walk ins. The receptionist said I could come in on Friday and I arrived a 8:00 am when they opened. I ended up waiting just over an hour which was what I was quoted and my diagnosis was bronchitis. I ended up getting prescripts for cough medicine and antibiotics. Checks and cash are excepted only for co payments here and I'm glad I made the effort to visit Dr Chen - next visit a physical exam.

I really enjoy having this office as my primary care facility. I have friends who have to wait…read moremonths to see their PCP, but that is never the case here. They are super responsive and i feel like i am on a first name basis after only a few visits! Everyone here is so friendly and not judgmental. My only concern (That has nothing to do with the office) is the there's been some sketchy people hanging around the parking lot/ally. I have been cat called by a group of men when coming to this office twice and had a woman yelling at me another time. Just something to be aware of if you're coming here alone!

I've been a patient of Dr. Reece's for nearly 20 years. He listens and has patience and the…read moreexperience to help you. He noticed my Calcium was up and helped me get the parathyroid surgery I needed. Sometimes you wait a bit while you're in the office. It's worth it. Yvonne is a great admin for his practice. If your physician can't figure it out, Dr. Reece can.

Dr. Reece is as good as it gets. Skilled, personable, compassionate. He's a doctor for all the…read moreright reasons. Loves his job. Really cares about patients. Very good staff as well. Because of his popularity, you usually have to schedule weeks ahead of time and can expect a wait after you arrive.

I wasn't gonna leave a bad review but as a caution for other people. I set up an appointment as I…read moregot a viral infection that needed treatment right away according to google to prevent further spread. This location popped up in my in-network urgent care. The office was clean, I had a co-pay of $25 and the doctor was nice but he gave me poor medical care. He said " I won't diagnose it as __ but we will treat it as ___ ". Confusing but I received a prescription so I was pleased. My symptoms became painful throughout the day so I called my physicians office and they couldn't see me until 2 days. By my appointment all my symptoms had severely intensified. My physician took one look at me and knew what was going on. I received a steroid shot, pain medication and a referral to see a specialist that same day. Symptoms got better and I saw the specialist with a co-pay of $65. Received the proper care and moved on with life. A month later I receive a text from carbon saying "your bill is ready from your visit". To make things more ridiculous it was due in 5 days and of courses they were automatically charging it. No explanation just a bill so I emailed them for an itemized bill as my insurance didn't send me anything saying they didn't cover the full visit. They have yet to respond. Read the other 1 star reviews (I wish I had) and take your medical concerns elsewhere.

I always have an amazing experience here! There is always such fast service, it is always clean and…read morestaff have been so knowledgeable and nice! I really like that every time I come here there has never been a wait! Other urgent cares are packed, dirty and staff is rude. Here, I simply made my appointment online and come in and they always see me promptly! I love the location and the parking is quick and easy! I'll definitely continue to come back

The two doctors are very friendly and good. The PA's too. They take time with you. I really like…read morethem. That's why I still go back. Now, the office staff are unfriendly, no compassion and really, give that office a bad rep. Office seldom follows up, referrals get lost and hard to get an appointment. I'm looking for another PCP. Will miss the drs. & PA. Not the office staff.

Love this doctor's office. Always answers all my questions without rush like many other doctors…read morethat seem like they don't care these doctors do.

Dr Tran has been my doctor for many years he's looked out for me he had an excellent advice honest…read moreDoctor whom I can trust I put my life in his hands and he's been there for me he's got a lot of patience but he had real concern for everything that was going on with me and make sure you took care of every aspect they're awesome all the people there are awesome very polite nice clean doctors office I recommend them for everybody I don't know if they got room for anybody else they got a lot of patience that's a good sign I love you guys

Doctors rush you through the visit. Receptionist Veronica is completely unprofessional and rude…read more I'm glad my daughter is switching to Kaiser and we don't have to come here. One visit is all it takes to see how lazy and unprofessional this place is. The only good experience was with the young nurse who helped my daughter and gave her stickers(shout out to her).

Best experience ever ! Thank you to all the staff at this hospital. Everyone is so understanding…read moreand helpful.

PLEASE. GO ELSEWHERE. disclaimer: This is solely meant to…read moreshare my experience. People deserve to be heard, to feel safe and understood. NOT to be gaslit or villainized for seeking help. I'm happy to say i will no longer return and i will continue to advocate against mistreatment of people seeking help! good luck, and if anyone experienced anything similar i am sorry and you deserved better. my experience with Diana Otuwa was horrid! hands were shaking the entire time of the procedure, it's concerning how she's managed to get this far putting patients at risk with inadequate care. And Kathrin Zimmerman has made false remarks and claims about patients. This physicians office is incredibly disorganized and unethical. They do not care about your overall wellbeing and it shows immensely through their physicians.

I have been seeing Dr. Chen for over 34 years. He has been…read morean amazing partner in the life of my family. I wish Dr. Chen all the best in his retirement. Also, Cindy is the absolute best! I hope that someone realizes how awesome she is! Love them both and wish them all a the best in their future endeavors!