1. Gough Holding

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Horseheads, NY

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Gough Holding

5.0 (1 review)

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Balland Fence Company

Balland Fence Company

(7 reviews)

Excellent service from John coming out to estimate the job to the quick response of emails and…read morephone calls from Maureen in the office. Any question I had John could answer without hesitation. Fence came in faster than expected and was installed faster than John initially quoted. A fence is a large investment and knowing you had a quality installation is a priceless piece of mind. Highly recommend Balland Fence Company. Thanks! Dan M

Update in response to the below note from the business owner. Unfortunately, John's response really…read moredownplays the reality of our experience, which was as in fact follows: After an initial phone consultation with Maureen, we were told to browse the Catalyst fence website and to go back with any selections that caught our interest. We responded saying we were interested in three styles, the first of which was the basic in-stock brand. We also asked several follow-up questions. The response came a week later from Lisa (hardly the "daily" quoting that John claims, but not a big deal yet). The follow-up questions we had asked were not answered and we only received the one quote on the in-stock fence. There was no mention that it would take longer on the other two styles, or any mention of them at all. We followed up again, asking for the other two quotes, and for the answers to our previous questions. Lisa's next response was a few days later - she answered our previous questions and said she would reach out to the supplier for pricing on the other two styles. We responded in thanks and asked another question re: the warranty. After not hearing for two more weeks, we followed up and asked again. Lisa answered the warranty question and said she would follow up with the supplier. A further response never came, and we ultimately gave up. John makes it seem like we requested something unusual or custom - he calls them "specialty products." In reality, we simply requested quotes from the online Catalyst catalog that THEY instructed us to browse. There was no mention of anything being "specialty", or that it would take longer to quote. Furthermore, none of that is an excuse for the need to follow up multiple times or them never responding in the end. Look at some of the other reviews, especially the one from Jim B. on 9/28/26. It's clear that Balland is a mess and shouldn't be partnered with.

Gough Holding - apartments - Updated November 2026

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