Dr Stacy Arbor has been my dentist for many years She and her staff do an excellent job first in…read morethe front office then in the treatment area. The front office greets patients as they come in , gets them in to see the Doctor efficiently and takes care of billing and appointments at the end of the visit. In the treatment room i am cared for professionally and given all the information i need for any follow up care. Care is taken so that any treatment or procedure is done as painlessly as possible. That's they way I think everyone should be treated Try them I think you will like them DeWittress Taylor

My husband and I had back-to-back routine appointments for a cleaning (new patients as we were new…read morein town) and the hygienist didn't see us first as is standard at every other dentists office I've been to - first red flag. The dentist tells us both we need fillings redone and uses a camera to show us the spots on our teeth as "proof". I don't know know what I'm looking at, so of course I'm going to trust the expert. Well, we decide it's odd that our last routine visit within the same year didn't mention any areas to watch so we get a second opinion. Absolutely nothing wrong with our teeth, no fillings need redone. If we did what the dentist suggested we would be out hundreds of dollars each and for no real reason but money-hungry "medical professionals." I never write bad reviews, but I have to warn others because I picked this place based on the previous high reviews. Scary! Also they billed my insurance for X-rays which I didn't get. Maybe that was an error, but honestly what percentage of people check their claims for accuracy and how many "errors" don't get caught?

You can't find a practice better than this one. Care quality is fantastic, the office is super…read morehelpful. You really feel taken care of.

Despite the kindness and excellent service from Dr. Darlington and his dental assistants, I'm…read moreextremely disappointed by the unprofessionalism and dishonesty of the office manager. At my May 2025 visit, I was told that my insurance would cover the appointment and that I didn't have a balance. Months later, I was unexpectedly informed that I actually owed money--due to a mistake the office manager made. Instead of owning up to the error, she shifted the blame onto me, even though it was her responsibility to verify the information before assuring me I owed nothing. What's most disheartening is that this was handled without the same care and integrity Dr. Darlington himself showed. I now have a balance on my account and a sadness in my heart. Everyone makes mistakes--but it's not okay to gaslight loyal customers or avoid accountability. As someone who values honesty, responsibility, and professionalism in business, I cannot recommend this office. I hope they grow from this and treat all patients with the respect and transparency they deserve.

Dr. Castle and his staff are superb!…read more I've rarely had to wait more than 5 minutes to be seen. Love that! The office environment (in an older midtown home) near Overton Square is warm, cozy and inviting. Looks nothing like a typical dentist office [check out my pics]. I have been extremely pleased with all of the work I've had done (trust me it has been a lot). Highly recommended!

Dr. Castle and his office team did not want me to get a second opinion! They stopped accepting /…read morereturning my calls for appointments, etc. especially after I had been with them for 5 years. They encouraged me to get a second opinion. And they left me hanging!

Great staff friendly and accommodating. I had a crown come loose and my regular doctor was not in…read moreuntil Monday 901 Dental was able to get me in and they were able to fix it...the doctor was awesome as well!!! If you are looking for great service and knowledgeable Doctor...check them out

The young lady who performed my cleaning each time I go to this dental office is great. I get…read moreright in and is done quickly and feeling comfortable during the whole procedure. The Dr. and all her associates are great and understanding. 901 Dental is outstanding. Thanks

He is probably the most personable Dentist you will find. Very truthful, yet takes the time to put…read moreyou at ease. He calms your fears before any procedure is begun. His craftsmanship is exceptional. There is always discussion of alternatives. Beside the toothache that brought me there, it was an exceptional experience.

Great atmosphere Care for patients…read more Best dental experience I ever had If you need to go to a dentist, give this facility a try

Dr. Jason is my dentist and he is an exceptional dentist…read more His professionalism combined with his skill of dentistry and caring make every encounter positive (even a root canal!) Additionally, He helped my grandson out today with a complicated problem. Dr. Jason's diagnostic quickness and ease with my grandson was impressive! The plan of care was comprehensive, while the presentation was calming. My last dentist was also exceptional. When he retired to go on to be a professor at UT dental; I thought I would never have a dentist with the same level of dental acumen. Dr. Jason possesses at least the same level of dental excellence/skills/care. Dr. Jason has exceeded all my expectations. I cannot covey how thankful, I am for his contributions to the wellbeing of myself and my family. I wish I could give him 10 stars! Thank you, Dr. Jason Glick! You are a one in a million.

I am giving detail, because billing confrontations seem to be a common theme on the negative…read morereviews. Billing staff is confrontational and rude. I questioned an estimate that didn't align with my insurance benefits and they kept explaining to me why they were correct rather than having a conversation. After I requested it, they reluctantly agreed to a preauth. They were about $60 off and I was about $2 off from what the preauth came back as. They never contacted me with the information had to get it from Aetna. This didn't surprise me, as they made a whole production and were wrong. I sent a letter to the dentist asking if he wanted me to come back or not, because I did not want trouble at the office. What I received back was a noncommittal letter back that billing is hard and some other nonsense that didn't address the question. At this point I had no intention of going back. On august 8, I received the letter I had expected, terminating the relationship. They are required by law to send this, so it was totally fine. I actually already went to a different dentist. However it is worth sharing that the letter said, there were a couple of instances where I complained about my coverage and have complained about their fee. To be clear, I had only been once before, for a cleaning, which was mostly covered, outside of a few dollars. Also, I didn't think their fees were unreasonable, they were pretty normal for an out of network dentist. Finally, I don't know why on earth I would "complain about my coverage" to a provider? The provider has nothing to do with that. This simply didn't happen. Bottom line, they are angry about a negative review without wanting to take ownership of how and why it happened. The main thing for me, (and this is more for the business, because I know they read these,) is my review are the facts of my experience. If I am being untruthful, you have recourse, but I'm not, and we both know that. It is disappointing to have you try and pass accountability. I do have a couple of suggestions. If you are concerned with the quality of the reviews you receive, use them as an opportunity to improve. Alternatively, if it bothers you that much to have a customer describe their experience, turn off reviews. I would have been happy to remove it if someone would have called to have a discussion, but that isn't how you chose to handle it. Hope this review helps anyone who reads.

If you live near Cordova, this should be your dentist of choice. Professional and well trained…read morepeople.

The entire office is like family! They are the sweetest, kindest staff ever. I've called in for…read moreemergency and was worked right in, everytime. Dr. Ijams called me over the weekend when I had my wisdom teeth pulled and once when the office was not open for my follow-up appointment due to their error and the hygienest came to MY office and removed my stitches! I've been hooked every since. The front office staff is just top notch when it comes to speaking to you regarding a balance and working with you for out of pockect services.

I have been a patient of Dr. Clayton's for years and cannot say enough great things about him and…read morehis staff. They are kind, gentle and provide excellent dental care. Highly recommend him to anyone needing a dentist. You will not be disappointed and your fear of the dentist will subside with him ! If you need the best teeth cleaning in town schedule an appointment with Nan :) Leslie E.

Lance Ashlock is the best dentist in Memphis - period! Caring, patient, friendly and ensures that…read moreno matter what treatment you need for dental care that it is done perfectly! Reasonable price as well.