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    Services - Goon Donna, DMD

    Cavity treatment

    Dental exams

    Teeth cleaning

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    Tooth filling replacement or repair

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    10 years ago

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    Universal Dental Implant Center

    Universal Dental Implant Center

    1.0(1 review)
    1.0 mi

    I made an appointment for a consultation on September 5, 2017. I was "approved" for the procedure…read morebut was told that I would need to have bone added to hold the implant in place. After paying for the entire process in advance, I made the appointment to have the implant. After Dr. Moisa finished putting the post in I asked him how I would know if my body was rejecting it. His answer was, "Oh, you'll know!" and he walked out of the room. On November 5, 2017 the post pushed its way through my gum. I guess Dr. Mosia was wrong because I didn't know I was rejecting it until I held it in my hand. I went to my appointment for the abutment and showed the person, I don't know what her position was but she wasn't a doctor, the post. She took an x-ray, checked to see if the tooth next to where the implant was was loose and then told me she couldn't help me and that I needed to make an appointment at your Fort Lee location. She called the other office and made the appointment for November 14, 2017 at 4:30pm and gave me the appointment card. After being in traffic and traveling almost an hour, I called to find out if there was a parking lot at the office or if I needed to find a spot on the street and I was told my appointment was for 4:00pm and the doctor had left. This has been the MOST unprofessional experience I have ever had! From the beginning with the half-assed answer from Dr. Moisa to a very legitimate question, then going to my abutment appointment and no doctor being there, then traveling to Fort Lee and with them knowing I have an appointment and the doctor leaving without calling me to even see if I was on my way, to no follow up with me at all, knowing you never completed the implant. I've been trying to get my money back from them for a year and a half. This has been a nightmare!! Don't use them!!

    From the owner: Searching for a dentist who will understand your needs with compassion can be exhausting. There are…read moremany options out there, and it is often difficult to find the right dentist to meet your needs. Fort Lee's dentists at Universal Dental Center have received awards from the American Dental Association, the Academy of General Dentistry, and the American Academy of Cosmetic Dentistry. You can trust your care with us, and we will make the experience as pain-free as possible. Reach out to Universal Dental Center today to learn what truly sets us apart.

    Goon Donna, DMD - generaldentistry - Updated May 2026

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