Preamble: I am a differently abled person whom is supposedly covered under the Americans with Disabilities Act, a very hard issue for me to deal with in our current and often times overzealous societal climate as part of my disability (non-visibly, though that SHOULD make no difference) is a well listed exemption to covering or restricting the head, neck, face, nor breathing of any kind as it can be trauma related PTSD triggering for myself.
Having said all of this, today at both the Coralville and Iowa city locations of Goodwill I was refused despite attempting to explain plainly to the door attendant this and the fact that the ADA covers, and their city, county, and state governments have firmly listed these exemptions under every single one of their proclamations or local mandates. This is a business that exists supposedly for the acceptance and benefit of the differently abled, and I would HOPE that out of anybody that they would understand a debilitating condition for this societal situation.
I am just a person, I also need and am supposed to contain the same right as anyone else to utilize the same goods and services that any other person has access to, abled or not.
I should have demanded someone in charge despite my beginning panic attack in either instance, I often strongly consider contacting legal council in these kinds of situations despite being on the poorer end of the stick, I can settle (as I've often had to in my life) for making anyone publicly aware of the despicable treatment I have received here and hope that everyone do their due diligence before granting these kinds of businesses their time or money.
Disability, under any mandate or situation or circumstance, should not be a hindrance to the same access in anyone's' life. I thought this was part of the point of a company such as Goodwill, but today I was personally and disgustedly disappointed. Thank you for your time and consideration. read more