Ratty with a capital "R", at least on my stop! I like Goodwill but do find the stores vary widely from place to place. This store was fairly well organized but with such a rag tag bunch of merchandise, their staff doesn't have much to work with. Both men's and women's clothing were especially dated and/or damaged somewhat (pilling, gummy from too much fabric softener, stretched out of shape). I found the overall quality here was much lower than most of the Goodwill stores I frequent in Missouri & Oklahoma, which surprised me quite a bit, especially since Emporia is a college town. read more