The Goodwill in Chula Vista was a solid stop during a quick visit to the area and a fun place to browse. It's a fairly large location and felt pretty well organized, which made it easy to look around without feeling overwhelmed. There was a good amount of variety, so it worked just as well for a short walk through as it would for a longer treasure hunt. Even though I only stopped in once, it was still enjoyable to browse and see what unexpected finds might pop up. It's a good option if you like thrifting and happen to be nearby. read more

Goodwill - Community Service/Non-Profit Near Me - Chula Vista, California

After our garage sale, I ended up taking the rest of my items to Goodwill. There is a huge parking lot but at 1 pm on a Sunday it was absolutely full, I parked my car at the designated spot and the Goodwill rep came out and grabbed my things. He was really friendly and nice asked if I needed a receipt for donations, I definitely should have taken it. Either way it was super fast, simple and easy. read more

My 3 star rating still stands. This visit i was able to buy an item on my list that I felt was fair when purchasing from a second hand store. They didn't have one item on my list. They do stock a decent supply of books, many of which were hard covers for $1.99 and up..The gal at the checkout was nice.While I couldn't see it though her mask, I knew by her eyes she was smiling. She checked me out quickly and accurately. read more

I usually drop off my donations at this location. Super convenient. There's a driveway which you can pull up and someone always comes to help you. read more

Been thrifting a lot more lately and I didn't realize how many thrift stores were around Chula Vista! This Goodwill is probably my favorite though, for several reasons: 1. I've copped the most from this location compared to any other thrift store 2. Some of my favorite finds are from this Goodwill 3. They have a GREAT selection, organized better than most, and if you really pay attention to the decor all around it's really neat and color coordinated 4. The staff is friendly and most of the time try to remind you of any discounts you might be able to apply at check out like if you are in the military or a student... gotta get those savings you feel me??? Overall I enjoy coming to this location. It's also close to other thrift stores and many other shops and restaurants in case you need to grab some grub or run any other errands while on a thrifting break! read more

Recommend: Absolutely. Really quite impressed as far as the Goodwill companies go. Having seen so many Goodwill's across the country, what is impressive is both inside as well as outside. The entire buildings, exterior and interior were immaculately clean beyond my surprise. The interior looks like a professional department store, which I commend the management for ensuring such a professional look. To be honest, many Goodwill stores just simply look, very, very poor visually. I do recommend this place because they balance their articles being used and several new items as well culturing costs straight to the public. The coordination of all items for clothing with the rack toppers being neatly aligned with all the shoes, clearly shows effort and coordination at this facility. read more

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Great selection and very well organized!! We found the parking love spacious with plenty of hsndicap parking

I don't know when they decided to raise all the prices, but honestly, you can go to Marshall's, Ross, TJMaxx, and even Walmart lol, and buy new for the same prices from what I saw here. They get ALL of this stuff donated to them. For FREE! c'mon So for the most part, the store is OK if you wanna kill time and want to roll the dice to see if there are still bargains out there. The store is well organized and merchandised by size, color, and type of item. The displays are tasteful, and you can tell they work hard to present everything nicely. The fitting rooms were open, and they still offer 10% military and student discounts. However, they're not my first choice for bargains anymore. read more

I just attempted to buy something USED that had a 10 dollar price tag on it. I am not a broke loser who steals or switches price tags on other peoples trash. So when I only found the one item and took it up front to purchase they said oh wr have to check the price on this. They swiped it from me and took it to the back. Probably because I looked like I could afford to pay more. Bidens America right? F this goodwill. The audacity to make me look and feel like a criminal was disgusting. I will never go back. Thrifting was a way for me to decompress and they just ruined my day. read more

This large, well-stocked, and well-organized Goodwill is probably the coolest I've ever been in. It's more like a large boutique, with items arranged in colorful displays throughout the store. I thought the prices are a little high, though. Opened puzzles, for example, seemed to start at $5.99. Worth a stop if you have a lot of time, as there is a lot to see! read more

This has to be one of the worst organizations in America today. I tried today to donate an almost new General Electric clothes washer and they would not accept it. Whatever reason they might give me, I can't find any reasonable explanation why a charity wouldn't accept charity. I saw that they sell stuff for $1 to $3 and take up room this washer they could have easily sold for over $150 to $200. The CEO made over $1.2 million last year while paying their employees minimum wage. read more

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The bigotry at still prevailing. Still getting the same nasty looks. I was told to leave my camelbak water hydration pack behind the counter (filled with Gatorade) very abruptly. I look around and saw three other individuals wearing large backpacks and nothing was said to them. I don't know why they seem to target certain people they feel are morally unacceptable.... I travel a lot picking thrift stores and estate sales and it seems only Chula Vista I get these horrible vibes from. One would think they would welcome frequent buyers with money but they seem to be operating in another universe. It really comes down from the top management who creates a pleasant shopping experience or a negative one. read more

Goodwill - Community Service/Non-Profit Near Me - Chula Vista, California

Within the past years I've been more and more interested in vintage fashion I highly recommend this place always have the pleasure shopping in peace. I visit Goodwill 1-2 times a week if I can I commute around the area and is now a part of my weekend run. They sell more than clothes it's is a donation window shopping after all so you can find new and used furniture, kitchen ware, home decore *holidays, and other nicknacks such as toys, sunglasses, blankets, rags, etc. Shop as often as you can to find what you like first come first serve. I also recommend shopping with Goodwill app as it provides bidding on any and more you could imagine. read more

Thank you lord I must say that this place was very nice inside and out. The smiles from everybody was most welcoming. This was the first time coming in this place and let me tell you it had alot of things to look at i just wish I had the money to buy the things lol. But j do know where I'm coming if I get some money lol. I'm a happy customer that u so much Goodwill my kids are going tk love there pens. God Bless Joseph D Sapien 619-603-2301 read more

Goodwill - Community Service/Non-Profit Near Me - Chula Vista, California

For a thrift shop wayyyy to expensive. I mean cmon the shit is donated, free, gratis, n their selling it for prices u can get brand new shit for. Won't b back. read more

Little long post but worth it. I've been thriftin at this Goodwill for awhile. It always looks clean and has great displays. Recently noticed how the new employees there are very helpful and super nice. My daughter got her first apartment and we wanted to see what we could find. As soon as we walked in there was a interesting glass bubble lamp and wanted to test it. A very helpful young man named Mikey located light bulbs so we could check it. I think he must've brought 2 -3 different ones because it wasn't working. Unfortunately it was the lamp. He immediately asked us if we still wanted it, took it to his manager and gave us a discount. We happily purchased it hoping it would be a easy fix. Two other employees also happily helped us with other items we found. Checking out now Mikey wrapped our treasure securely and even offered help out. Great news got the lamp home and re-wired it good as new. Thank you all for a great experience at your store, we'll definitely be back! read more

Goodwill - Found treasure! - Community Service/Non-Profit Near Me - Chula Vista, California

Went to Goodwill store again. I was looking for picture frames. There were a lot but none of them I like. I see a lot of wall decors. I was looking for something white. I was also looking for toys for my grandchildren's sister. They have the biggest Goodwill store as far as I know because I've been to some stores in San Diego county. There is a 10 % discount to Military, teacher student and Senior. They also have 20% VIP discount. read more

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This is one of the most expensive Goodwill's in all of San Diego and probably one of the most expensive Goodwells I've ever been to they are selling things at more of a boutique pricing but non-boutique items. I don't understand why this particular goodwill is supporting Arizona but it's located in Chula Vista California? They still have not open their changing rooms or the restrooms to the public so you can't even try on clothes when you go there and the items are usually about 6 to 9 dollars per item and you're paying that for clothing you cannot try on and it's not fair to the customers. COVID-19 is not an Excuse everyone in the store is walking around without a mask but you close the bathrooms due to Cove at 19 and the changing rooms what does that have anything to do with Covid please management make some sense of this?!?!? read more

Usually good stuff, but dude the prices are OUTRAGEOUS. I avoid this store specifically because of how overpriced they charge people for used items that they got donated for FREE. read more

Review is based solely off my experience dropping off items. It's been some time since I've dropped goods off at a Goodwill and mostly because I thought it would be cumbersome experience. However, after a recent move, I have found I have countless boxes of items I no longer want to keep and decided to give it a try. This store is located very close off the freeway and looks like a new or new-ish looking building. I pulled into the parking lot and discovered they have a dedicated lane to drive thru and drop off your items. I pulled into the drive-thru lane and as soon as I got out of my car, there were people working with Goodwill already out to help me unload my car. They were very accepting of all of my goods and the only thing they asked was if I wanted a receipt. After I was finished, it was simple to pull right out of the parking lot back onto the main road. One of the most pleasant and effortless experiences I've had in a long time. I have the feeling if you didn't want to get out of your car, you probably don't have to as they unloaded my trunk and the boxes in my car. They were extremely nice and professional. After my initial visit, I went home and boxed up more items for another trip. After realizing how simple a process this is, I feel guilty about hoarding so much in my garage and so happy to have so much more extra space by donating to the Goodwill. I'm sure all Goodwill locations are as good but they are exceptional here. read more

they price stuff like they get paid comission. absolutely absurd prices Its ridiculous how they think $10 is ok for a sweat stained tank top. seriously needs better management read more

I had the pleasure and honor of having a really lovely experience with one of the sales representatives, Mar. Mar's kindness and level of customer service was seen, felt and appreciated. read more

This location is pretty big and it's very clean. Prices were a bit high for brand new items with tags like $14+ for pants. But lots of selections. I didn't buy anything here but I'll be back to check on their new items. Lots of parking and lots of sections. read more

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Love going to this place, they always have good finds and I always go home with at least 1 item when I leave this place. They also keep it pretty tidy and clean which is a big plus! All the workers also keep wary of covid regulations and enforce it on any customers who don't follow regulations which I really appreciate. Overall a great place to add to your list of thrift shops! read more

Biggest, cleanest Goodwill I've ever been in. Wide aisles, doesn't smell weird, clean bathrooms and a friendly, burly, man at the front door to greet you, and thank you on your way out. Lots of different discounts i.e., if you're military, senior citizen, etc. Lots of clean wd mall carts but only a limited area with the fancy stuff. My wife was in heaven. read more

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So my wife works at a local casino as a hostess so she always has to look good! As you can imagine she a masses a lot of designer clothes, so much that from the back seat to the tailgate our SUV is full! I went to donate this and I used the it's deductible app as I put the stuff in the car! When I wen to donate I asked the guy is I could have a bin rolled over because it's not in bags and I don't intend to put things in the bin piece by piece! He flat out refused! So I collected five years worth on Zara's Nike express you name it so I can get a worthy tax write off and this dude acts like he didn't even want it! I finally got fed up with this guys and told you know what may some other charity will appreciate this cause you guys are acting like your doing me a favor! read more

All there items are donations but there prices are crazy . Don't know who prices the items. But they could cut prices in 1/2 and sell a lot more. And make more money. Go to Ross or wallmart and get better deals read more

Are used to go to the store when it was in the smallest one !! I went do it today and I bought a few items looking for yeah it's humongous Lee bigger and it's nice to use more clothing more racks more items for everything it's much bigger than the old store are used to be across the street from Walmart we got to go to the store it's really nice!! read more

A thift store is supposed to be a place where you can get things at a very cheap price. I love shopping at thift stores but I haven't seen one this expensive. They are some things that can be "cheap" but still the good things are being sold like eBay prices or collectible prices which isn't very fun. It shouldn't be this pricey to buy a pair of used heels. read more

Goodwill - Price tag - Community Service/Non-Profit Near Me - Chula Vista, California

You will find some cool stuff. Takes a little digging to find the good stuff. Also you never know what you come up with. This location is new and roomy. The aisles are wide for easy access to the items. The employees keep it as organized as it can get busy. The employees are also very helpful and have good customer service. I like this location and will come back. read more

Goodwill - Love goodwill stores - Community Service/Non-Profit Near Me - Chula Vista, California

One of the biggest Goodwills I've seen in the county. It's pretty clean and they organize merchandise very well. On some days when they have new shipments you can score some really cool things. Someone must have died and gave all their cool Star Wars and action figure toys away the day I went. read more

Goodwill - Community Service/Non-Profit Near Me - Chula Vista, California

One line to pay. Only four cashiers. What's the problem? They are conversing with the customers while the rest of the customers wait in line to pay & leave. Please don't converse on my time, and do not make them wait on the side to see if I am willing to let them pay something they forgot to pay while they were busy talking to you. Thanks. read more

I have been to many thrift stores and I have to say this one is the most organized and cleanest one I have EVER been to!!! I was amazed that the clothes were all hung by size and everything was kept in order. I've been to more than a few but this one is set I up so we'll. I will keep coming here because the whole store is very impressive. read more

Dropped off a used book case. There is a designated area for that clearly marked where you pull up and the volunteers/employees take it. In and out service! read more

Overpriced is their way of charging! They: -Refuse to allow restroom usage -Refuse fitting room and mirror usage -Charge 5.99-8.99 for once priced at 3.99 t-shirts -WOMEN CLOTHING/ FOOT WEAR UNBELIEVABLY OVER PRICED!!! -HOUSE WARE DIRTY ITEMS DO BETTER! read more

Dropped off the wrong item, came back the next day to drop off the correct item, when asking for the original item they gave me the runaround and said they don't have it, here I am waiting still, I will never give to them again, the item I dropped off was a Christmas tree, a whole tree is missing, I wonder what happened read more

The cleanest & most organized thrift shop I've ever been to. Seriously. The shoes are neatly organized by color & it's clear to see compared to other stores. The store overall is quite big & they have a good selection for both genders. It is more clothes than furniture or house appliances. Great place to go to when you're looking for Halloween costumes! Parking can get tough, but you can always park in the street. read more

Three stars only because the lady who opened up the locked shelf for me was super nice, and so was the guy at the counter who assisted the cashier. Also, they had a great selection of frames and art work. Two stars less because of their pricing. This is the most expensive Goodwill I've ever been to! $12.99 for a sweater (no tags in case you were wondering) is way too much for a Thrift Store, in my honest opinion. I would go back here to check out their Home Decor and glasswares, but not for their clothes. read more

Where do I start? This is a Goodwill that will try to charge you things as brand new! Before buying any Christmas decoration at Burlington or ross I decided to stop by and take a look and see if I could find some cheap treasures... not worth the drive. A Santa clause maybe 6 inch tall $25.00 used not new! When at Burlington they might be 19.99 BRAND NEW!!! Goodwill hope you read this review and lower your prices! It's ridiculous how you are wanting to sell Christmas decoration fir $50.00 when you get them for FREE and they are USED!!! I saw all decor nothing under $10.00 a simple decor for a table was $7.99 OLD FASHION AND USED!!!! Smh I will post pictures of what I am talking about although is not worth my trip to that store! read more

Spent over an hour trying to find clothes that fit my body as I am pregnant and my size is changing. It is frustrating that they don't have a maternity section to begin, all of their maternity clothes are mixed in with everything else, and there is a very limited selection. I finally found something that kind of fit and worked for my body during this transition. To be honest I came in to this location because I signed up for the newsletter that this goodwill was advertising in store to get 20% off my next purchase. They also advertise this coupon on their website. I drove 20 minutes to this location because the last time I was in this store I saw this 20% off and your next purchase if you sign up for this newsletter advertisement while waiting to check out. They do not honor this deal that they advertise. Not even a manager would be willing to honor the 20% off that they advertised due to the inconvenience. Coming from a background in customer service management, this is such poor decision on management of this establishments part. If your business advertises something to market and bring people in, this is something that should be honored. It was not the cashier that made this decision, they were actually very nice, sincere, and apologetic, but the manager overseeing the front registers was not empathetic, apologetic, and definitely could have handled the situation way better. read more