This is one of my favorite thrift store chains. I went in on a Sunday and missed the 50% off…read moreeverything sale. A woman was nice enough to give me her receipt so that I could get 50% off everything Sunday too! The store has so many good things for men, women, and kids. They have great deals on a lot of things but they kind of forget they got these items donated because I saw an item with an $180 price tag. Anyway, I love coming here to stock up on work clothes. I got at least 10 outfits for $49. I think that's a steal

I love this thrift store! They sell CDS and all other types of things. They are very organized and…read morehave different deals. All the staff is sweet and kind! If you are paying with card, you need to carry your id (kinda cool in case of someone steals your card).

A place where they find people furniture when they need it most. In 2025 they had their first bed…read morerace and they created beds on wheels and encourage people in the community to dress them up and it was a lot of fun to see the races with people dressed up. What a nice way to raise money and get donations for a great cause. We came to donate and get the cute TS for $25 each and they had a raffle. They pick up unwanted furniture and donate to those who need it.

**Horrible Virtual Appointment Experience with Chicago Furniture Bank**…read more I had a virtual appointment today with Chicago Furniture Bank to select furniture. My agency paid $450 for the service. Although I appreciate any help being offered to families in need, my experience today was very disappointing. After the appointment, I told them to cancel the delivery. Now I feel really bad that my agency may still have to pay a $100 cancellation fee. In my opinion, that feels very unfair. I was told I was approved for a furniture package, meaning a living room set, dining room set, beds, dressers, rugs, lamps, and household items. But what I saw during the virtual appointment and what I was actually allowed to choose from did not feel like a real furniture package at all. The lady doing the virtual appointment came late, was going extremely fast, and had a very nasty attitude. I felt rushed the entire time. There were a few items I saw that I wanted to ask about, but I was afraid to ask because of her attitude. Even my social worker looked highly disappointed, although she did not say anything. Most of what I saw on the video was the worker's feet, the floor, and her walking fast through the building. She was moving so quickly that it was hard to really see the furniture or ask questions. The way she acted during the appointment was horrible, especially knowing agencies are also present during these virtual and in-person appointments with their clients. Why would workers behave that way in front of the very agencies who are paying you to help their clients? That makes no sense and is just plain unprofessional. Most of the furniture had stains, scratches, and looked worn out. The furniture I saw was mismatched, scratched, worn out, and some items looked very beat up. I understand the furniture and merchandise are donated, but people who need help should still be treated with respect. Just because the items are donated does not mean families should be treated rudely, rushed through the process, or given items that are too damaged to use comfortably. It also did not make sense to me that there were things I could see during the virtual appointment, but I was not allowed to choose them simply because I was doing the appointment virtually. I was told during the virtual appointment that I could only get household items if I came in person. I saw pots, pans, and other household products, but she walked right past them on the video. If families are doing virtual appointments, they should still be allowed to choose basic household items, especially when they have a large household. I have a large household with mostly teenagers who are taller and bigger than me, but I was only allowed to choose one full-size or queen-size bed. I was told I could only get one queen or full-size mattress and box spring, and the rest had to be twin beds. That does not make sense for older teenagers because kids nowadays are often taller and weigh more than their parents. Families should be allowed to explain what size beds they actually need. I also saw nice chairs and just a few better-looking items, but I was not allowed to choose the nicer ones. Some of the merchandise looked so damaged and worn that I turned some items down. Since I turned some items down, I feel I should have been allowed to choose something else to replace them. Instead, I ended up picking old dressers, a scratched table, no TV stand, and not the right mattress. Honestly, my agency paid $450 for this, and I feel like I could have done better on my own by searching Craigslist, OfferUp, Facebook Marketplace, and local freebie groups. I have actually found like-new and even new living room sets, bedroom sets, and mattresses from sites like that before. A person could rent a truck for under $100 and pick up free furniture that is in way better condition. A lot of times, you can get new or like-new furniture for free or very cheap. The only problem is needing someone to pick it up and help move it. I would tell people to think carefully before using this service, especially if they are doing a virtual appointment. Compare your options first. There are free items online that may be in much better condition, and you may have more control over what you choose. The YouTube videos are misleading compared to what I experienced. Now I see why DCFS never wanted to refer me and my family here. They would rather pay thousands of dollars getting families new items than send them to a place where people are rushed, disrespected, and offered furniture that looks this worn out. All I can say is, if Chicago Furniture Bank does not change how they treat people and improve what they offer during virtual appointments, anyone who receives products from them may be very disappointed. I would discourage any agency from paying these high fees for their clients to receive terrible-looking furniture while being disrespected, mistreated, and rushed during a video appointment.

I've visited many Salvation Army stores throughout Chicagoland, but this location has been by far…read morethe most unwelcoming and problematic. Beyond the disorganization and extremely high prices, the most troubling issue is how customers are treated, especially those who are African American, Hispanic, or simply appear as if they don't belong in the eyes of the staff. There is a repeated pattern of racial profiling and false accusations. I've personally witnessed several incidents where African American customers were followed around the store, accused of switching price tags without cause, and treated with clear suspicion. In one incident, a young woman held clothes up to herself over her outfit to see if they would fit, since there is no dressing room. A staff member immediately accused her of trying to steal. That level of hostility is completely inappropriate. This is a thrift store, not a high-security facility. Ironically, most of the staff are minorities themselves, primarily Hispanic women who have worked there for many years. Yet they continue to target their own community, along with African American customers, creating an environment of constant judgment and control. One particular woman, who has been there the longest, insists on always being at the register and refuses to let anyone else take that position. That kind of control is concerning, especially when it seems to be tied to who gets followed, accused, or mistreated. On a personal note, I experienced this behavior when visiting with my boyfriend, who is African American and a practicing attorney. He was followed through the store and accused of altering a price tag, with absolutely no evidence. When we raised our concerns to staff, we were completely brushed off. In addition to the unacceptable treatment of customers, I believe the Salvation Army should conduct a full audit of this location. The prices are far beyond what is reasonable for a secondhand store, and there are real concerns about whether items are being priced and tracked appropriately. The way some employees behave, it is as if they are personally losing money. There is no other explanation for the level of aggression and defensiveness we have seen from them. This store does not reflect the values the Salvation Army promotes. The staff operate in a culture of suspicion and blame, treating people especially minority shoppers as if they are criminals rather than individuals simply looking for affordable clothing and household items. I sincerely urge Salvation Army leadership to investigate this location thoroughly. What is happening here is not only unacceptable, it is harmful to the very communities the organization is meant to serve.

This place is so big its somewhat intimidating. I stopped on my way home from Chicago and weaved my…read moreway through the aisles to see what I could score. There was an abundance of shoes, clothing, appliances, housewares, electronics and toys. I spotted a large vintage mid century ashtray and a couple of vintage planters that I scooped up, but didn't have time to dig further. Note - all items are sold 'as is', so make sure you test and inspect them thoroughly.

Great thrift/consignment shop. Everything is under $25 dollars and they have a rewards program…read morewhere you get a 50% discount on certain items after a certain amount of visits/purchases. I've found Lululemon, Patagonia, Nike, and other brand items for affordable prices. They have a lot of jerseys and sports team apparel. I went to a Sox game recently and wanted a jersey for the game. Luckily I found one here for $10! The store is always clean and organized by size. The staff is kind and knowledgeable. I definitely recommended checking this place out. Pro tip: follow them in Facebook because they post new items there and post when they have their 50% off sale days.

I love this store! Super friendly staff and super clean! Amazing! Wide selection for all sizes!read more

Fairly large store w limited name brands. Lots of very worn and some stained clothing that maybe…read moreshould not be for sale. The clothing is llayed out in both diffractions, so it's kind of inconsistent when you are browsing. Staff is super friendly. CC accepted.

Drive thru drop off! I love it! Doing a little Spring cleaning. Due to Covid 19, a lot of…read morebusinesses will not pick up items anymore. Instead, they insist that you drop the items off. Nice young man came to my car with a big blue bin on wheels, I popped my trunk. He grabbed the boxes and asked if I need a receipt. Absolutely. This was quick and easy. I'll be back, I have a few more boxes.

Huge space and lots of stuff: clothes, furniture, kitchen appliances, electronics. One requires at…read moreleast a couple of hours to thoroughly scour the place, and I've found several nice pieces at Unique, including a beautiful blouse from Theory. Mondays are fifty percent off. If you donate, you get coupons that you can use other times of the week. There is ample parking, which is convenient if one wants to transport larger pieces of furniture. Demerits: some of the staff can be abjectly rude and unhelpful. I have met exactly one staff members who was even moderately nice. There are no fitting rooms, which makes shopping for clothes a bit harder. The space is also not always clean. Overall, I will not return, because it is generally quite an overwhelming, not so pleasant experience.

Surprisingly great thrift store. It's not the cleanest, but what thrift store is. The Monday 1/2…read moreoff deals are hard to beat. They cycle through items relatively quickly, so there is always new stock to peruse. They do require bag checks, which is understandable though slightly inconvenient. Reuse items and shop here when you can!

One of my favorite thrift stores! I used to frequent it almost every Sunday to visit for their 3…read morefor $1 sale. They have a big selection of women's skirts and dresses, which is why I always go! The cashier's are really nice and will help with anything you need. They have a smaller section for electronics and home stuff but that doesn't really bother me.

I'm not a big fan of this location; it's one of the smallest VDO locations and the merchandize I…read moresaw here was disappointingly boring. Often times the selections don't necessarily reflect the type of neighborhood where the merchandize is held, but this principle appeared to be somewhat defied today. The aisles were a bit narrow. There weren't too many people shopping, but some of the "miscellaneous" items were sort of fragmented and shattered. I wonder if anyone would want to take broken pieces home, unless there is a creative use out of any of these. There were vinyls on the ground, decapitated dolls in the bins, and abandoned teddy bears that needs be revived in loving households. There weren't any organizations on anything really. I guess you can truly have a pleasure of thrift shopping, because you will need to thrift diligently in this location. If you don't live in or close to this neighborhood, head to other locations before coming to this one. It's one of the south-side locations, even though the CTA bus 47 (47th.; going from Hyde Park--Bronzeville--Back of the Yard--Brighton Park--Gage Park--Midway) and the CTA 49 (Western) buses are conveniently accessible. The actual location is on the 47th. St. and S. Maplewood in the Brighton Park neighborhood, just FYI.

Great selection of items, great service, and great prices. New favorite thrift spot. I've been here…read moretwice and have found some amazing things.

From the owner: ​Our thrift store focuses on providing high quality clothing and accessories at ridiculously…read moreaffordable prices. We are the thrifters thrift store! We're all about community building so we partner with non-profits and community organizations to help them fundraise. Our store location will open on January 16th, 2017 in the Chicago Lawn neighborhood of Chicago. We also partner with Black owned businesses to sell their products in the store.