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    Goodwill Store & Donation Center

    3.7 (120 reviews)
    Open 9:00 am - 9:00 pm

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    All my items and Carlos helping me pack and sort!!!

    I came here on a busy 50% off day and I'm so grateful for Carlos making the experience easy. You really went above and beyond to help me sort out my items,get new prices, etc.. give this man a raise !!!!

    Isaiah G.

    We were driving by and decided to stop by here. There's a small parking but there is a lot of street parking. This store is really clean and was fully stocked. There were a lot of new items. I noticed the store was well organized so it's easy to find things. The book section was really good highly recommend. The people who worked here were really nice. Overall had a great experience.

    9/24/22 Donation rules
    Lee D.

    Goodwill Industries International, the organization that works to help individuals achieve greater independence through employment, with programs for youth, seniors, and veterans, as well as people with disabilities, criminal backgrounds, and other specialized needs. Quality/Quantity - What a great business model. A nonprofit that takes free stuff and sells it for nominal prices, a win-win for most. Atmosphere - Clean, small store. I rarely go in, I just drop off my donation stuff. Small parking lot, but I just "double-park" near the drop off. Service - Today's service was PERFECT. Friendly and accommodating. Although it is said that 90% of all earnings go to charitable missions, the CEO still earns more than $1M annually (including bonus). Seems high, but in his defense, it is probably less than what other CEOs make for this size of an organization. Price - Depends what you buy. Owner Comment - Congrats on your success since 1902 with 4245+ locations.

    Return policy. Clothing is returnable for 7 days with the receipt. Clothing does not include shoes!

    BUYER BEWARE! I purchased 3 pairs of shoes for my son. The plan was to take them home and have him try them on to see what fits. Two pairs didn't fit, so I brought them back to return them the very next day with the receipt. The receipt says that they accept do returns on electronics and clothing for 7 days. FYI they don't count shoes as clothing. Shoes are non returnable! The Goodwill clerks could have been a lot nicer about it but they were super passive aggressive about it. This policy should be stipulated on the receipt or written on a sign in the store.

    Great donation drop off!!

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    3 years ago

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    3 years ago

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    7 years ago

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    3 years ago

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    Ijeoma E.

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    3 years ago

    Very polite and friendly staff. Clean, well organized, and very "user friendly". Great location too

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    Ijeoma E.

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    3 years ago

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    3 years ago

    I donate here fairly often. The donation staff have been pleasant, helpful and professional.

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    3 years ago

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    Ijeoma E.

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    3 years ago

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    3 years ago

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    Ijeoma E.

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    7 years ago

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    5 years ago

    Friendly and convenient location. Found some hangers, leggings, and clay pot for my Airbnb place!

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    Ijeoma E.

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    3 years ago

    I'm giving a 5 star review because this store is good about taking donations and has an organized system for dropping off goods.

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    7 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    Ijeoma E.

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    3 years ago

    Quick and efficient. Dropped off a bunch of things. The staff was quite helpful with my drop off.

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    3 years ago

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    Ijeoma E.

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    3 years ago

    They are awesome and always so nice at this location. They are really filling a service for the community.

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    Ijeoma E.

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    3 years ago

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    3 years ago

    This place is so clean and the items are high quality. Very helpful and friendly staff. They are so nice.

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    3 years ago

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    3 years ago

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    3 years ago

    Very easy drop off location w/labeled bins and friendly/helpful staff. Donations slips are available & easily accessible.

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    Ijeoma E.

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    3 years ago

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    Ijeoma E.

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    3 years ago

    It's a joy to be able to donate to the Goodwill folks here in Alameda. I appreciate their willingness to help.

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    Ijeoma E.

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    4 years ago

    Ron is the man ! Thank you .. helpful and friendly ! .this goodwill is easiest to deal .

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    Ijeoma E.

    Hello Teo, thank you for your review and support of SF Bay Goodwill.

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    3 years ago

    They accept toys! Other thrift stores don't! Very convenient and friendly service!!!

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    3 years ago

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    3 years ago

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    9 years ago

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    Sommer A.

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    4 years ago

    I drop off frequently. When they fill up, they close down the donation spot. I'm usually there by 11 and it's half way full.

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    Ijeoma E.

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    5 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    18 years ago

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    Page 2 of 3

    Ask the Community - Goodwill Store & Donation Center

    Do they sell baby clothes at this location?

    Good question! I'm trying to think and I think I've only seen clothing for toddlers 3+.

    Do they provide the receipt for tax deductions?

    Yes

    View All 3 Questions

    Review Highlights - Goodwill Store & Donation Center

    Just did a donation drop and the gentleman working was the nicest and most helpful, upbeat person I've ever experienced at goodwill.

    Mentioned in 4 reviews

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    Goodwill Store & Donation Center - thrift_stores - Updated May 2026

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