Great experience dropping off a lot of donations. Ron was working and super friendly-even walking to my car to help out. I really like my local Goodwill! read more

This is a great place. The store is clean and well organized, with good prices. The employees are considerate and helpful. And donation drop off is a breeze! read more

Such a clean and well organized store! Everything was placed in the right sections and color coordinated. Really appreciate their dedication to the little details to organize the store and the staff were extremely helpful and welcoming. It is in a great location in Alameda where theres also a small parking lot for their customers and for people who were interested in donating their items easily accessible and convenient. Great place! read more

Very helpful staff. Friendly. Prompt service. I dropped off an old laser printer and the gentleman was quick to get a cart because he could see it was heavy. Thank you. read more

Very polite and friendly staff. Clean, well organized, and very "user friendly". Great location too

This is my go-to spot to make donations as the staff is friendly and accommodating. I'm always assisted quickly and get out of there in a jiffy. Shoutout to Ron for his kindness! read more

I donate here fairly often. The donation staff have been pleasant, helpful and professional.

The collection of previously worn Jeans is IMPRESSIVE. My daughter and I often find the exact fit and wash we are looking for. The kind people collecting the donations are charismatic and professional. This is one of my favorite thrifting (not thrift) stores. read more

That's Goodwill store is so organized for drop off donations. The assistance outside also are very helpful. Makes it easy and a pleasure to make a donation s. read more

This review is for the drop-off. This location used to have kind of a cranky intake person but not anymore! A very very nice and positive man named Ron is super helpful and makes the process easy and pleasant. Way to go on hiring him. He's awesome. read more

Staff is super friendly and the donation area is extremely well organized -- separate drop-off bins for clothing, household items, media items etc. Decent parking as well. The best Goodwill donation center we've been to in the Bay Area read more

I donated a few household items and I have to say that the staff was very kind and helpful. I was in and out within a few minutes. Thanks so much for a pleasant experience! read more

The people who work here are very kind and that's what keeps me coming back. They are very sweet and humble. While I can't say this particular Goodwill has the most fashionable clothing items, they certainly have some good finds. I also have donated significant portions of my wardrobe so I know there are good clothes there when I drop them off LOL read more

Friendly and convenient location. Found some hangers, leggings, and clay pot for my Airbnb place!

I'm giving a 5 star review because this store is good about taking donations and has an organized system for dropping off goods.

Out of all the shops of this kind in the area, these folks have some real hidden gems. Alameda is always one of the best places to shop for second hand goods, as they have a lot of older and wealthy people who give away some good S***, and if you dedicate enough time to look through every area of this store then you could potentially leave with some great items. I've been here a few times and have bought everything from Razor brand scooters for my kids to Dr.Seuss ties and art for resale on Ebay. Also, this shop offers sales and promotions on a regular basis for a wide variety of items, one week it may be glassware and the next it may be men's pants, just stop by and check them out. read more

Goodwill Store & Donation Center - Hand Painted Children's Chairs - Thrift Stores Near Me - Alameda, California

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The donation staff are some of the nicest people I've ever had the pleasure of meeting. I needed to donate an audio case . The staff kindly said they'll find it a new home . Thx again !! read more

It's 2023 and their fitting rooms are still "closed due to covid". What's the point of shopping somewhere that doesn't allow returns and won't let you try anything on. It's not like they're "sUpEr cOviD sAfe" anyways considering you can walk in without wearing a mask. They're pretending it's to "keep me safe" but really they just don't feel like maintaining the fitting room read more

This location does NOT provide paper receipts. WARNING: GOODWILL SELLS YOUR TEL# IF YOU USE THE QR CODE TO GET YOUR RECEIPT BY TEXT MESSAGE AND THIS IS CURRENTLY THE ONLY OPTION AT THIS LOCATION. I did this once a couple of years ago, after having my telephone number for well over a decade with zero spam messages, and pretty much immediately my phone started blowing up with tons of spam text messages. I am still deleting/blocking random messages to this day. Other Goodwill locations (such as the one in Rodeo) will provide paper receipts. For this reason I'll never donate at this location again. Staff here is very nice though. read more

Quick and efficient. Dropped off a bunch of things. The staff was quite helpful with my drop off.

The new store layout looks great! So much more fun to browse. And the aisles seem wider. The dishes are arranged by color, which makes it look more like a boutique. The employees are so pleasant. Diana is so nice at the register and wraps things so they are not broken. Ron in the donation area always greets me with a smile and is so helpful. A nice shopping experience. read more

They are awesome and always so nice at this location. They are really filling a service for the community.

I just made a drop-off at Goodwill on Lincoln Ave in Alameda and was greeted by the nicest young man at the drop-off area. He was so pleasant and helpful with sorting my donations. A really great experience. read more

This place is so clean and the items are high quality. Very helpful and friendly staff. They are so nice.

This goodwill is so easy to drop donations at. Their store is so organized and I always find great stuff here. Everyone who works there is so helpful and friendly. My favorite goodwill in the bay! read more

Just did a donation drop and the gentleman working was the nicest and most helpful, upbeat person I've ever experienced at goodwill. Makes all the difference. read more

Very easy drop off location w/labeled bins and friendly/helpful staff. Donations slips are available & easily accessible.

After two recent visits to donate clothing at Goodwill Alameda I was very pleasantly surprised by their very helpful and courteous service. Contrast this with my experience at Out of the Closet on 18th St in Oakland where the staff were unhelpful and plain rude-why go there?--go to Goodwill Alameda where you'll be treated with respect. read more

It's a joy to be able to donate to the Goodwill folks here in Alameda. I appreciate their willingness to help.

Ron is the man ! Thank you .. helpful and friendly ! .this goodwill is easiest to deal .

They accept toys! Other thrift stores don't! Very convenient and friendly service!!!

Took a few items for donation today and the young man taking in donations was a delight! Knowledgeable and helpful - even helped me back out of the their parking lot. Well done and thank you! read more

Very friendly and accommodating staff. They treat you like family. Nice selection of kitchen goods and great deals on clothes. I highly recommend them! read more

Trying to make a donation. The Employees are so rude. "Don't put that over there!! That's not where that goes!! (Right by the "leave stuff here" sign). "So where do you want it?" "Not now, I have to close the gate!!" (It's 3:45 PM on a Saturday by the way, dude just wants to close early) read more

I drop off frequently. When they fill up, they close down the donation spot. I'm usually there by 11 and it's half way full.

I would give 0 stars if I could. I have donated several times to this location and each time have been yelled at by the male employee they have at the donation site. I had a car load today and about half way of me being done unloading, the same man came out and put up the donation closed sign. I kept unloading my car and one of the females was helping bring my donations in because he had hurriedly moved all the bins behind the gate. At the end, he ran out at me screaming in chinese. I honestly felt like he was going to attack me! I immediately called and spoke to a manager who was apologetic for HIS behavior but I will never donate to Goodwill again. I am a firm believer in donating and helping our fellow man but being abused for giving you my items is not acceptable. There are too many people in need and will start donating elsewhere. Wholly unacceptable! read more

Wow, they're very good at accusing donors of being thieves. I just went to drop off several boxes of household items and was basically accosted by the woman in the collection area. Not only were some children's toys refused with the unnecessary admonishment that they had to be packaged and not sold individually, other items were also snubbed -- not with a nice explanation of the reasons why they were being declined, but with a hostility I've never seen or experienced before while making a donation! The icing of the cake was when I saw a small something of interest that another person had dropped off. While waiting, I picked it up to check it out. Note that I am standing WITH MY STUFF and WITHIN the cordoned-off donation area. The woman "in charge" had a fit and told me to put it down and rambled about theft - honestly I don't remember her exact words, but the experience was shocking and so very out of the context of "donating/giving to Goodwill". So, as I tried to make my donations today, I was ordered about, yelled at, and accused of stealing. Wow. Just, wow. I will never return here, and possibly not to any Goodwill. There are just too many others that are both deserving and appreciative of these donations, especially around the holidays. Goodwill management, take heed. Your employees are out there making first impressions on your donors AND customers. They need lots of training in customer service. MAKE YOUR DONATIONS SOMEPLACE ELSE! read more

This store has had a manager change about a year ago. At first the store seemed to do great, but unfortunately this store has not been doing very well with the changes this manager was trying. The store is now over crowded with items, the prices keep going up and the variety of nice items has declined dramatically. The employees are all nice, but they seem to be over worked. In the last 10 times os stopping by, I did not find a single thing. This store needs a new manager that is more laid back, organized and does not fill this tiny store to the brim. read more

This Goodwill store has a lot of great deals. I found a bunch of blouses, dresses, and sweaters appropriate for a professional setting for a very cheap price (about $6-10 per item). They are very organized, and the store is clean and bright. They also have a good section of miscellaneous knick knacks. I found a never-been-used cute canvas painting to put on my bedroom wall. Overall the store is easy to navigate as a shopper. They also have a spacious dressing room in the back. read more

OMG? Who said this Goodwill had friendly staff? Hm, let me describe my experience and you tell me if they were the least bit friendly or not. Here I come strolling in with two garbage bags filled with clothing to donate. I was obviously feeling very generous and good about myself because I was finally emptying out that closet of mine. Also it felt good to donate to the needy. Now mind you, two garbage bag full of clothes is NOT light but anyway. I strolled up to the counter, which of course had no one behind it. I'm standing there, waiting patiently, all the while carrying these stupid donation bags. Finally one of the staff members approached me. "Hi," I said, "I'd like to put these in for donations". "Outside, by the gate," she merely muttered. "Um, okay thanks!" I responded, carrying the heavy ass bags with me out the door. I approach whoever was working the truck stock and repeated my first line. "You need to take those inside", the crewmember said to me. "Well, the lady inside asked me to give these to you, " I answered, getting rather impatient. I mean, did I mention that these bags were heavy?! "No, tell her you need these to go inside," he spat back at me, obviously annoyed. So I pick ed up the bags (yet again) and moved them back inside and approached the same girl. "The man outside asked me to bring these donations back in here", I told her impatiently. "Oh. Put it by the door." WOW. Amazing service, that Goodwill. I'm sorry, was I the one who asked them to work there? Cuz I'm not sure why I deserved the attitude, seeing as how I was quite pleasant when I first arrived. I didn't even get a freakin' donation receipt, aka tax write-off!! Never again will I come to this Goodwill. So. Friendly staff? Didn't think so! read more