This office manager kept arguing with me that Dr H was not a PPO provider. They collected money from me for procedures that are covered 100 percent by my insurance. Her amounts kept changing. She finally said the insurance company said it was a glitch in their system. But that's not true. She told me that Dr G was not a PPO so Dr H could not be. Also a lie. Each Dr. Has to apply seperately. At the time I write this they still have not seated a crown. And they still owe me a refund. She, her name is Susan, said I refused to come in for the crown seat. She said "all of our calls are recorded" good, I want to hear a recording that I refused and appt. She changed her story to, it as in an email. I have never refused to come in. In fact, the last time I called, before today, I said, I still have not gotten my refund and I need to get scheduled for the crown. They never called me back. Then today she told me she can't do the refund without the credit card. Well, I have been an office manager, any good office manager would have picked up the phone when ready to issue the refund and tell the patient they need card info. Instead, she tells me it's common sense that they don't keep the card info and I needed to bring the card in. Susan is full of misinformation. So beware. She even tried to tell me that the insurance company changed the rates they pay claims at. They are on a contract with the insurance company and neither of them can just change the rates they pay. I would never recommend this office. read more

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I would highly recommend this Dr., his hygienist and his assistants. They are very caring, knowledgeable, gentle and considerate of the general fear of 'dentist' Dr. Goodman is the best in the business! I started out with quite the lengthy list of things needing done. I've been nothing short of impressed with all of his work! Highly recommend. read more

After going to 2 other dentist s in Bolivar, I went to Dr Goodman. He saved my tooth while the others wanted to pull it. He listened to me. Staff was very nice. and they made me as comfortable as possible. read more

So I was in Missouri visiting family for a week and I hadn't been to the dentist in years, yes shame on me I know but anyways. I schedule an appointment to see what kind of work I need to have done and while I was there getting X-rays and a cleaning they found a few cavities so we needed to schedule a follow up to get the fillings. So while finishing up the cleaning (which may I add Bailey did an amazing job! Seriously, such gentle and intricate work! ) they had someone cancel an appointment just an hour after my own so of course I took it since I only planned to be in town a few days more. Well when Dr Goodman found out I was just going to leave to run an errand and then come right back ( in the pouring rain) he just decided to take care of me right then and there! It was seriously so thoughtful. I just couldn't get over how polite and positive every single person I encountered there was! They spent so much time take care of my teeth and make sure I was properly numbed before doing any drilling. I can say I am impressed! Most pleasurable dentist experience I've had. I definitely recommend! read more

On November 18, 2021 Dr. Goodman put a crown on one of my molars. He said the x-ray showed I did not need a root canal. A temporary crown was put on at that visit. With the temporary I still experienced a substantial level of pain, but thought perhaps that would subside when I got the permanent crown. On December 7 the permanent crown was put on. I told both the assistant and Dr. Goodman that I was still having pain with the temporary crown, unable to chew without pain. Neither of them had much of a reply and my remarks were ignored. Again, I thought the permanent crown would probably eliminate the pain, but no. I still had pain and could not chew on that tooth. I waited until after the holidays to schedule an appointment. The assistant took x-rays and listened to my pain issues. Then Dr. Goodman came in, tapped on the tooth, looked at the x-rays, then advised I need a root canal and referred me to another dentist for that procedure He spent maybe five minutes with me. Upon checking out, I was charged $70 ... $20 for the x-ray and $50 for the visit. I advised the associate who checked me out I thought the charge for this was not warranted since I had told Dr. Goodman I had pain prior to the installation of the permanent crown, but was ignored. If he had listened then, the issue would have been addressed at that time and not require this additional visit, plus a charge of $70. I asked that he would be made aware of my complaint. Of course no further communication from Dr. Goodman or his staff was received. Definitely this type of generating additional fees from patients is unfair, and in my opinion borders are deceptive. In addition on a prior visit Dr. Goodman did A filling between my front teeth, and immediately after it caught terribly when flossing. I returned, the assistant attempted to fix this, and finally Dr. Goodman came in, looked at it declaring it fine. It still catches when flossing. All aspects of my experience with Dr. Goodman have been very poor. I will not return for any additional services. read more