Quite a great little neighborhood shop. Lots of bikes to choose from and really awesome decor on…read morethe walls (vintage antiques everywhere, old bikes, old local artifacts, etc). The repair tech working fixed my derailer in about 1 minute the other day when I swung in to see if they could help. I had bought the bike there 2 months ago, so they just did it and didn't charge me which was really nice. Not saying expect free service! But am saying expect good quality service!

I was visiting from AZ to ride the hills in NH and MA. Hit a pothole while in MA which bent my rim…read more The mechanics at Bike Barn replaced my rim and readjusted my rear derailer that same day given I was from outta town and riding hills. Great service. I would return if I was in the area and needed service. Thank you.

always looking to get me want I need and what is practical. from road bikes to wheelie bigs they…read morehave what you probably want. great happy staff!

Brett is the man! My buddy and I were on a bike packing trip and I ended up bending my derailleur…read morehanger, and kinking my shifting cable. He was like a pit crew, and had my bike back up and running better than before the bend in less than 30min. would have been quicker but he had a few other customers come in that needed help. Brett went above and beyond to help get me back on the road, and I cant thank him enough. If you ever have a break in Manchester I highly recommend going to Jake's.

What a pleasure it was today to meet Josh, and Andrew today. Great hang, super fun, totally…read moreknowledgable lads in love with music, and everything to do with bicycles. I tried a used foldable bike and it was ok, maybe, but reminding me of how uncomfortable biking has been for me, not liking a ten speed riding position, balancing, seat height, handle bars awkward to reach, all the things that make me prefer walking! It had 6 speeds but no way to switch the gears. So wanting to follow their enthusiasm and tweak the seat height and the handlebar position we chatted awhile about all kinds of fun things with music, and riding as new gear switches and cables and magic transformed this potential bike into a sweet ride. It felt like a different bike- smooth, easy, I actually said out loud, "I Love it, sold." I love that they're nearby and if the bike needs any adjusting I can bring it to them. They were so fun and kind. I will be back to visit just to say 'ello. Thank you my new friends!

I was able to walk in and get my flat tire fixed while I waited. The technician then took it for a…read moretest ride to make sure it was ok. The price was reasonable and they took good care of my bike. I highly recommend this shop. I'll definitely have my bike repaired there in the future. Its nice to have a good repair shop right downtown. I'm happy with the service I received

As always, the sales dept was extremely gracious with their time over the phone, answering all my…read morequestions about parts for old Thule roof rack systems. Drew, in particular, was professional, courteous, knowledgeable, and patient, going above and beyond to research old parts numbers to help me with an outside vintage purchase, despite the fact it would not involve any S&W business. It's because of staff like this that customers always come back and Tim has been able to keep his reputation among the strongest business owners in the community. Thank you for GREAT equipment and service and ALL your help over the years, S&W!

I just had another couldn't-have-been-better experience at S & W. We're lucky to have them in…read moretown!!

This place is the BEST. I Couldn't be more happy with everyone I Encountered, so helpful, so nice…read more For a little while I wondered about the name Centraal Then I dawned on me ... Amsterdam centraal station Thousands of bikes Was just there last year !!!

Marc and Chris allowed me to jump the lengthy waiting queue in order to make a critical repair…read more(entire new front rim) over Labor Day weekend on my 1987 Raleigh Technium.... just to accommodate my next-day departure for Nantucket. Everything these guys touch on a bicycle is professional and first-rate.

Small shop with individual attention, I went here because they had used bikes and of course ended…read moreup buying a new one and a bunch of gear. Big plus for this shop- if you buy a kid's bike and want to trade up they will give you 1/2 price of old bike( trade in)towards new bike. A customer there before me(ungainly out of shape guy, 50" waistband and blue tooth) occupied the full attention of the young gearhead clerk, to the extent that we languished about 10 minutes and showed ourselves around in the cramped space. Finally a tall big guy (five kids he said) who may be the owner found his way out of the repair section of the shop and was quite solicitous (had kids pick out helmets and fitted them), though he continued to interrupt himself and wait on other customers and answer questions, whilst bluetooth guy- who bought nothing after his 45 minute discussion but must have been a big fish- got 1 on 1 time the entire visit. We were direct and to the point, and the only people making a purchase that day as far as I saw, but again there were many interruptions and I got the feeling that our business- buying a $300 kids' bike- was not as thrilling as talking bike shop with various aging males. The end result is that I spent 50 minutes in the shop where I could have spent 15, and wanted my time back. I politely advised the owner of this discrepancy in service (when he reappeared after the third interruption from the back) and he was kind enough to throw in the kickstand, water bottle cage and water bottle, and profusely apologized. He may possibly have ADD, which would explain some of it, but his behavior was echoed by the junior clerk who did the exact same thing when we were passed off to him at various points. I guess part of my ire stems from years of being treated (what I feel is) as a second class citizen or being patronized in certain more male-dominated environments such as auto repair shops. I am sister of 4 brothers, the happy mother of 5 sons and have worked in all-male settings, so I have absolutely no problem with guys and get along well with them. I myself have had jobs in a service/retail setting in the past and would never treat say, a senior customer differently than a youngster other than perhaps adjusting my pitch/volume or language to be appropriate to what they expect. I just wish more/most clerks in such settings would act as if middle-aged women were real people who are worthwhile spending time on, too. I would attribute this service defect to poor parenting, but it could be modified by training on the part of shop owners.

I am pretty fussy when it comes to the work done on my bikes but I have to say that I was…read morepleasantly surprised when I had my cyclocross bike worked on by the mechanics at Alternative Bike Shop. A friend referred me to them and I wasn't sure how they would do, being a smaller shop. But I was greeted by Vinny who walked through my list of repairs and told me it would be ready later in the week, which it was. He even called to let me know it was ready. I had a lot of work done but the price was as reasonable as I've seen. He could have skimped on a couple of things but they returned the bike having done an A+ job and the bike works almost as good as new. These guys are very friendly and really seek to understand your needs.

the bike was ready for us on arrival, pleasant employees with good vibes made it a great…read moreexperience. Price is reasonable for a good quality bike and you get a lock and helmet thrown in. Will definitely use them again

Berger's Bike shop is the Best ! I stopped by sat and both…read moregentleman were so helpful ! I have small cottage in Ogunquit and needed 2 bikes . They gave Great advice ! I selected one new bike for myself! Love it ! And a refurbished used bike for my Guests. I will recommend them to everyone! Thanks So Much!

Had a Trek many years ago like my parents, but had switched to Specialized since at the time they…read morehad a model more geared towards my needs and better availability. But this time around after extensive review choose Trek, specifically Goodales Trek in Nashua. Spent months researching and deciding between a couple models, and finally pulled the trigger and emailed them. Chris and Nick were both beyond helpful, answering my seemingly endless questions and helping my through my journey of customizing with accessories. During that process determined actually the one model up that I had previously been debating was actually a better fit if I were to do some of the upgrades, so ended up swapping it for that. They couldn't have made the process more seamless. Clearly Goodales and Trek both truly are empowered to put the customer first and make sure they love their ride. While I wish they were closer to me, they are well worth the drive, and can't recommend them more highly if you are in the market.

Awesome professional knowledgeable staff griffin and Nick(manager) help us choose the right bike…read moreand gear. If your looking for a solid bike shop look no further, test drives, bike maintenance, and a huge selection of inventory

Great to meet Claude and share stories. Awesome service and great help to me as a novice…read moresurfcaster. Thank you

Great service, great bike for my son at a great price! I appreciate the professionalism in the…read moreselection process!