I cannot speak highly enough of Karen! We went early, 9:30 on a Saturday, and she was beyond…read morehelpful. She was knowledgeable on the different pens that we were looking at and really took the time to give me her opinion/share information. 5 Stars for the appearance of the shop, being open, and 5 stars to Karen!

Been to many smoke shops and this one by far is my favorite, they treat you right and Karen is…read moresuper knowledgeable and friendly. Can't go wrong here folks, for sure my new regular spot.

I bought a Viho Supercharge disposable vape from this shop and it was terrible. Within a day of…read morebuying the vape after the first charge it would die after I used it a couple times and I would have to charge it again. So I would charge it again, use it once and it would automatically die, and I would have to charge it again in order to use it. And this is the only way I can use this vape. I tried to call the shop but they never answer the phone. I think it's ridiculous that I spend money on this product and it doesn't even work properly, and they don't even answer the phone so we can try to find a solution to this problem. In my opinion I would not shop here because the products they sell are poor quality and not worth the money you will spend on them.

I have been here several different times to purchase my vape juice and never had a problem... until…read morethis past weekend! I went in, asked for the vape juice I normally purchased. In the mean time, had a pleasant conversation with the clerk, swilled my credit card, and he then tells me they don't take credit, cancelled the transaction and asked if I had a debit card. I thought it was odd, so I took out my debit card, swiped, grabbed my juice and left. Skip ahead two days, and I take a look at my debit card and credit card transactions and WHAT do I see? A charge from my debit account AND another one for my credit card! So... if they tell you they don't take credit... it's false!

I just went for replacement screens (which they had for a good price in quantity) but of course I…read morehad to browse around and see what's up. The guy working there was really chill and informative in a laid-back way. I ended up getting a pipe - really gorgeous and for a way lower price than I'm used to seeing on the coast. I'd like to come get one of their fancy pieces when I have a little bit more money to spare!

They changed their name I think. But the guy who I dealt with was a rude prick. Was returning a…read morebunk vape pen. He said they don't do returns. I said "not even an exchange for a defective product?" His reply was "fuck, man". As he gave me an exchange. Horrible customer service. I'll never be back. F that guy.

It's all good! People service, location, products and pricing!! Great vibe 100% Consistently.read more

Super experience with great customer service got the rest. I needed after visit. Will tell a friend…read moreand visit once again already been there three times within the month.

New shop alert! Brand new smoke shop on Ashlan. I gotta tell u, We lucked up into a visit. I'm glad…read morewe did because this smoke shop is pretty cool. Any type of smoke accessories needed, they got u. They have extremely cool t-shirts, hats, backpacks & shorts. I was interested in CBD oil & they had that too. Customer service wasn't slept on either. I had the pleasure of talkin to the owner who greeted me immediately upon entry then proceeded to make me & my family feel extremely welcome. The whole experience was unexpected & greatly appreciated! Please visit this establishment Frfr. Thank u Omar!

My friend reports they have a great selection of bongs. Half of them were 50% off. Friendly and…read morehelpful staff.

They have great deal and good customer service. I usually…read morego Wednesday They have great Deals on pre rolls.

I've been to this dispensary a couple of times now…read more I'm kind of surprised that I'm the first one to review it on Yelp, since it already has hundreds of reviews on Google, and appears to have been open for a while. The signage for the dispensary is not great, so it's kind of hard to find. Even though I use a navigator, I've missed it on the first try every time so far. But at least the parking lot is huge, and I've never had an issue parking close up. Staff/security are not visible from the parking lot, but remain in the foyer. The foyer has glass windows so that you can see into the shop before you go in. The selection is okay but not great, and the prices are okay but not great. I would definitely not come here to stock up on a big order, but, in a pinch, I could find something that works. The checkout process here is kind of horrible. For some reason, the staff member who helps you on the floor has to "order" your items on their tablet, and then someone else goes to find them and also has to do their own inventory process, and it just ends up taking a very long time. It's funny because this dispensary is set up like some of the super efficient dispensaries I've been to in SF, but in practice, at least in my experience, they just aren't very efficient. I think the word "friendly" would be a stretch, but the staff are usually helpful. Personally, I get a little bit annoyed by them repeatedly insisting that the prices are low and that the deals are great, because they really aren't. Everything I've bought here has been fresh and has worked as expected. Nothing has been defective so far. Overall an okay dispensary with average prices on average brands.

Who doesn't love cookies?! They have the best deals here.. scratch that, they used to have the…read morebest.. that's when they had the 40% off flower on Tuesday.. those daily deals is gone now. They have a new daily deals posted up. It's not as good a deal as last time but it's still koo. Well, some brands over there is still a little cheaper then the other dispensary's I go to. So either way I still come up here. I like their rewards program. I seem to get points faster there than other dispensaries. U can save up for $10 off or $25 off. They even have a $20 off for you if you refer a friend. Your friend just has to spend something there and then u can use the $20 off but it has to be at the same visit. It doesn't stay in your cookies wallet. They have good deals on vapes and carts too if your into that. The employees are nice and most of them know wth they talkin bout. So that's koo. There was times where they overcharged me but I made sure to let them know before I paid. If you wanna know your price u can always order online and pick up or if you dk what u want and have your shit in the online cart you can see your price and you can have it ready for your budtender to read it down for them so u can look at it when u get to the register.. that's just what I do. Anyway, John Paul was who helped us out, he a koo dude.

They kept my change i was supposed to get back from using my debit card. this place is going down…read morehill fast and the workers are awkward and untrustworthy. The basic principle they kept my change and god knows how many people they do it to