A very good experience: Lisa arrived on time, took my dog to the van without any issues and…read morereturned him to me in a little over an hour. Thor was nicely groomed and seemed to be fine with his grooming adventure. He looked and smelled good.

Had the best experience today with the mobile groomer. She was fast and efficient. I have a 15 yr…read moreold yorkie who can be a bit to handle but she got is groomed and the eye buggers remove. She also gave me tips on how to keep the eye boogers clean. He is deaf and almost blind so touching his face is a fiasco. He also has arthritis in the hips. I'm happy with his cut for how much of a pain he can be!

I brought my cat Sami here due to what seemed like a bad mouth infection. They were able to see him…read morethe same day I called and we scheduled surgery for less than a week later. Unfortunately when they went to do surgery they discovered that he had a very aggressive cancer in his mouth. I have had to make this decision with a few pets previously, and the staff here handled everything as well as cold be asked for. Me and my family truly appreciate the love and care and attention they gave to Sami in his final moments. If this was the way things were going to go, I could not have asked for a better group of people to do it with. Thank you to Jordan, Grace, Allison, and Dr. Ingram. J.Ja

Very easy to book an appointment on your phone via their website. Everyone is very friendly and…read moreprofessional. I didn't have to wait and walked right into the exam room after check-in. This is my second visit; but, first visit with my cat Missy Mae. Missy was very nervous and shaking. The vet assistant was so kind and gentle with her and the doctor was too! It really helped Missy to relax. I will continue to bring my pets here.

Friendly front office, the vet was helpful answered all my questions, first check up for 3 month…read moreold kitten, so we will see as time passes, so far so good, will recommend

My little baby kitty (she's not a baby...she two but she's MY little baby) came down with fleas and…read morewhatnot and I was worried about her general health. I brought her in and we were seen at our appointment time. The front desk seemed like they genuinely loved pets. This is a plus, because I've been to places where they look annoyed by the pets for some reason. Anyway, we got into the room and the nurse assessed my baby. After doing a quick check and getting an idea of what needed to be done, she went to get the vet. Our vet was very nice and quick. She cleaned my kitty's ears out (she was getting an infection, and what might've been mites) and made sure her shots were up to date. Products and services weren't pushed on me, and they didn't make me feel bad because I didn't want a service (which has been done at a vet I previously took my kitty to). That was appreciated and I plan to keep my baby at this vet.

Great service and I loved the report card they provided after daycare. It was his first time so he…read morehad a great time. They were very informative and friendly. A tad on the pricey side, but it was my first time so maybe it's so bad.

My dog and I are big fans of Pet Mahal. The staff is professional, consistent and they know my dog…read more They let me know any time she seems to be having an off day, if they noticed anything new with her or if she has a new boyfriend! I have tried several dog daycare facilities in the Charleston area and this is the only reliable group that my dog enjoys. It's not an easy business so I appreciate the thought they put into pleasing their clients and employees.

I took my dog for a photo with Santa. We were in and out within 15 minutes. The staff were very…read morefriendly to my dog as well with assisting in getting a great picture of her taken. The line went quick. The store itself was clean and stocked with many supplies.

Quality PetSmart location. Excellent customer service and everything that you need for your pet and…read moremuch more. Good experience every time I have been here.

Very caring and friendly professional groomers. My dog looked beautiful and his nails were well…read moredone. His nails grow faster than any dog we've ever had and Punkin and Pals got him sorted out. A little hard to find the shop, but well worth the effort.

My former groomer moved out of state and a friend recommended Debra. She has just moved into a new…read morelocation. Shop was clean. Location conveniently located so you can go grab a bite to eat while your fur baby is being looked after. My little girl just gets her face, feet and tail area trimmed. She looks great and amazingly is actually leaving the bow in her hair!

Danielle is amazing. Even my awful tempered dog was smitten with her. My mother in law, dad and…read moreaunt all have used her as well and have always had glowing reviews.

If you're a "now & then" customer -- you might be ok. But hire her for a year - and lack of care &…read moreneglect begin....I lost a wonderful dog to her neglect. Another point...money was taken on several occasions. I should have "confronted" at the time....maybe my Jingles would still be alive. BEWARE

Amazing experience for our last minute need for boarding our baby girl. I had two phone calls with…read moreAbby, the manager, and felt so uneasy bringing our girl. Abby was short and came off as rude, buuuuttt at the location she and all the staff were so kind. Perhaps they just get busy on the phone. Glad I didn't choose our other option. The outside of the building leaves a lot to be desired but yes, you are in the right place! Highly recommend. When we need boarding in Charleston we'll come back here

I had a reservation for my 1-year-old dog to stay at Charleston Dog House, booked since October 2…read more It was her first time at any boarding facility, and I made this clear when booking. I also called multiple times to discuss payments and inform them of her anxiety. My veterinarian confirmed she is not an aggressive dog but can be protective in my presence. To also mention- my veterinarian (knowing how my dog is) actually recommended that I take my dog to Charleston Dog House, so I truly thought my dog would be in great hands with her anxious tendencies. When we arrived, the atmosphere was chaotic, with loud and unsettling animal noises. To my shock, I observed a staff member screaming at the dogs. My dog, understandably anxious, began barking and hiding behind me. A staff member attempted to reach for her despite her clear discomfort. My dog barked but did not lunge--an interaction I witnessed directly. The staff's response was unprofessional, with one member yelling and another observing her as though she were a major issue. After completing the paperwork, I was told rudely that they would call me in 5-10 minutes to decide if my dog could stay, depending on her behavior. This possibility had never been mentioned before, which was especially concerning as I was about to leave for a trip to Florida. Feeling uneasy, I returned to my car, where I began to cry--both because of how scared my dog was and how cold and unhelpful the staff had been. Just two minutes later, a staff member knocked on my car window to demand I retrieve my dog because she wouldn't move from the lobby. They gave her no time to adjust and didn't even offer to let me walk her back to help ease the transition. I explained to the staff that this situation was incredibly stressful and inconvenient, as I was set to leave for Florida within the hour. I shared that our vet has handled my dog without me present and described her as calm once I'm out of sight. None of this seemed to matter. What upset me further was when my father called to inquire about a solution. The staff falsely claimed my dog was jumping on and biting them--something they never mentioned to me at any point. This misrepresentation of events and lack of transparency were unacceptable. Fortunately, I was able to find another facility in Walt Disney World that, within five minutes, made me feel far more at ease than Charleston Dog House ever did. The difference in professionalism and compassion was night and day. Charleston Dog House turned my dog away after only two minutes, citing "separation anxiety" without attempting any accommodations. Their lack of patience, compassion, and professionalism caused undue stress for both me and my dog. I would not recommend this facility to anyone, especially those with anxious or first-time boarding dogs.