This place was recommended to me by a friend and I have to say that it was fantastic!…read more I moved here very recently and still haven't quite figured out where the best place to get/do (insert idea here) quite yet. However, my sweet sweet pup had recently rolled around in some other animal poo in the yard and needed a bath as well as a nail trim/file ASAP since we were hosting loads of friends and neighbors at our home for a birthday party/mini housewarming event. Thankfully my friend recommended Pup in the Tub so I found the number and called in. They were great! they squeezed in my baby the next morning (on the day before the party). She was washed, trimmed, ears cleaned, and dried in about an hour. I wasn't able to pick her up right away but when I did arrive they trotted her out cleaned, brushed, happy, and wearing a bandana (if your pup has long/curled hair I was told they could put a bow behind one or both of the ears). I am completely pleased with their treatment and care of my dog as well as the other dogs in the salon. I will absolutely take my pup here again! Also, they were very wallet friendly! For my doggy's little spa day I was only charged $30 (which was great compared to Pet Smart where I just got her nails trimmed/filed and it was $20!)

A very good experience: Lisa arrived on time, took my dog to the van without any issues and…read morereturned him to me in a little over an hour. Thor was nicely groomed and seemed to be fine with his grooming adventure. He looked and smelled good.

I brought my cat Sami here due to what seemed like a bad mouth infection. They were able to see him…read morethe same day I called and we scheduled surgery for less than a week later. Unfortunately when they went to do surgery they discovered that he had a very aggressive cancer in his mouth. I have had to make this decision with a few pets previously, and the staff here handled everything as well as cold be asked for. Me and my family truly appreciate the love and care and attention they gave to Sami in his final moments. If this was the way things were going to go, I could not have asked for a better group of people to do it with. Thank you to Jordan, Grace, Allison, and Dr. Ingram. J.Ja

Very easy to book an appointment on your phone via their website. Everyone is very friendly and…read moreprofessional. I didn't have to wait and walked right into the exam room after check-in. This is my second visit; but, first visit with my cat Missy Mae. Missy was very nervous and shaking. The vet assistant was so kind and gentle with her and the doctor was too! It really helped Missy to relax. I will continue to bring my pets here.

We have been bringing our cats here for over 20 years and they have been the best! They have taken…read morecare of all of them from newborn to our aging pets as they have passed and we couldn't have asked for better care. Everyone from the front staff to technicians to doctors are friendly, professional and always show they care. They always take the time to pass on knowledge, answer questions and make sure we understand the care needed by each cat we have owned whether it's just annual vaccines, teeth cleaning/removal, diabetic shots or specialized care and medication. We are very grateful for all their care and hard work over the years! We highly recommend this practice!!

SAVE YOUR TIME AND MONEY After years of bringing my dog to…read moreNorthwoods Veterinary Clinic, it's incredibly disappointing to see the character of this business go downhill so much. When a clinic's customer service and professionalism decline from the top down, that's ultimately an ownership and leadership problem. I was recently frustrated after waiting 8 hours for a response about medication prescribed to my dog the previous day that he was not reacting well to. Instead of addressing the fact that I had been waiting all day for an answer concerning the too high dosage of my dog's prescription as he is bleeding out the backside, the focus became the fact that I got frustrated with their brushing off of the situation. In fact, the lack of urgency doubled. That says a lot about the priorities of this business. Customers should be treated with professionalism, but so should their concerns, especially when it involves an animal that may be having a reaction to medication they prescribed just the day before. This company is strictly a business, and not a good one at that. Not worth the chance with all the vets in this area if you ask me. After years of loyalty, I'm extremely disappointed, but not surprised . They have been on a noticeable decline. Northwoods has lost the character and customer service that once made me comfortable trusting them with my pets. My advice is stay away.

Well a few things…read more.. This company is very loving and professional regarding your animals. However you can not get anyone on the phone... ever. Not only that but they do not call you back. If you create an account and sign up online, you are sent an autogenerated email saying your appt is not confirmed until you hear from a staff member which I never did. I took the chance and showed up for my requested unconfirmed appt and luckily it was our correct appt time. All this being said, I stayed for my babies appt and I could tell that was awkward for them but if you don't answer the phone I'm not leaving my pet with you ever. They were kind to me regardless. Our groomer did an amazing job and they really do take the time to make your baby a priority. I think hiring a secretary full time would really make a difference in the reviews. All that matters to me is that my baby girl is safe and loved. I believe this is achieved at Pet Mahal.

Great service and I loved the report card they provided after daycare. It was his first time so he…read morehad a great time. They were very informative and friendly. A tad on the pricey side, but it was my first time so maybe it's so bad.

I took my dog for a photo with Santa. We were in and out within 15 minutes. The staff were very…read morefriendly to my dog as well with assisting in getting a great picture of her taken. The line went quick. The store itself was clean and stocked with many supplies.

if you are a fish keeper, pleaseread this. NEVER go to the store. Not trying to be a vegan of any…read moresort, but the first thing you see as soon as you walk into the aquarium section is all the fish are in horrible environments and the tank haven't been cleaned. Anyways, other than that, I asked the manager (because he was the only worker in the store other than the lady at the register) if you could help me get a couple of fish to which he like mumbled sure. Anyways, he went back there and he scooped up the three goldfish I wanted in a Koi. I had the goldfish in one bag in the koi in the other. So I bring the bags to the lady at the register who looked like she was on drugs, (she was probably 40 but looked 90) TO WHICH SHE THEN KNOCKED MY BAG OF GOLDFISH ON THE FLOOR AND DIDN'T EVEN COME AROUND TO PICK IT UP. I PICKED IT UP OFF THE FLOOR AND brought it back to the manager to get re-bagged and then I demanded a discount because my fish were not looking so good and I got a 10% discount like that did anything it took like two bucks off. But honestly, this is just sad and should never happen. Also, the lady who did that was getting an attitude with me like I was the one who just clumsily almost killed a a live pet and she didn't even care. If you live in South Carolina, please just make the road trip to the PetSmart in Sumerville. The people in there actually know what they're doing and are usually really nice.

She is awesome with our pittie Savannah. We go every 2 weeks for bath nails and ears and Savannah…read moreloves to go!! Affordable and flexible . So perfect!!

Took great care of my dog, cut was just what i wanted and cost was reasonable. He loved the whole…read morestaff.

Danielle is amazing. Even my awful tempered dog was smitten with her. My mother in law, dad and…read moreaunt all have used her as well and have always had glowing reviews.

If you're a "now & then" customer -- you might be ok. But hire her for a year - and lack of care &…read moreneglect begin....I lost a wonderful dog to her neglect. Another point...money was taken on several occasions. I should have "confronted" at the time....maybe my Jingles would still be alive. BEWARE

We reserved 6 days and nights for our dog when we had to leave for a trip. It is incredibly close…read moreto the airport so it is easy to drop off your pup if you are flying out. In addition to boarding, I also chose to have my dog participate in daycare, which was only an additional $6 a day. I loved, loved, loved, that I could watch my dog playing from my phone! It was amazing, especially since we were 3,000 miles away. When I dropped my dog off, I asked if I could look around the facilities, as I had never been there before. I was let into the boarding area and able to walk around. It was VERY clean, and the suites were spacious. They stress that they are an open facility and you are welcome to stop by unannounced during business hours. I also have to say that, the manager Ashley and the owners are exceptional people. A day or two after we picked up our dog, we noticed she had a deep cut inside of her cheek. I assume that this happened during daycare by accident during playtime. Since it was deep inside her mouth it likely went unnoticed. We contacted the manager and she was very concerned and willing to help. She and the owners worked with us regarding this situation and I am extremely pleased with how they handled it. I don't think most daycares would have been as accommodating and helpful. The owners really care about their customers and their dogs and their customer service was unparalleled. We will definitely be bringing our dog back for daycare and boarding. I could tell from the webcam that our dog had an absolute blast.

Amazing experience for our last minute need for boarding our baby girl. I had two phone calls with…read moreAbby, the manager, and felt so uneasy bringing our girl. Abby was short and came off as rude, buuuuttt at the location she and all the staff were so kind. Perhaps they just get busy on the phone. Glad I didn't choose our other option. The outside of the building leaves a lot to be desired but yes, you are in the right place! Highly recommend. When we need boarding in Charleston we'll come back here