I was skeptical of this place based on other Doc Williams SPCA reviews. I took my pup here to get neutered because it was reasonably priced, and because I was able to make an appointment a few weeks out vs a few months (which is how a lot of other low-cost places are). His surgery went smoothly and his incision has healed up well. The one thing I wish they would have been better about was communication. It was extremely hard to reach anyone on the phone, so no one confirmed my appointment or provided me with detailed day-of instructions. I also wish they would have called me and notified me when his surgery was over, rather than me just showing up and hoping he was ready to go. Overall, not nearly as awful as the reviews state, and would recommend to others. read more