I was 17 minutes late and they would not see me citing I needed to within 20 minutes of my appt…read moretime which I was. Staff was rude and disrespectful. Don't care what the doctors are like if the staff is this rude... so much for care and compassion. I am now going to go to Paley instead. BTW the bridge was up and would not go back down which made me late. They claimed to have called me but had some bogus phone number... but they had managed to call me to confirm the day before. Weird huh!

From the owner: Dr. Kevin Chaitoff of Pain Care Florida - West Palm Beach, helps patients with acute and chronic…read morepain find relief. We are dedicated to providing the highest standard of care by evaluating the needs of each patient and developing individualized, comprehensive treatment strategies to restore function and improve quality of life.

I was referred to Dr. Roufaiel by my neurologist after dealing with severe thoracic spine pain for…read moreyears, and unfortunately my experience was extremely disappointing. I came in for a follow-up after an injection that did not provide relief. I explained that my condition has been getting worse and is significantly affecting my quality of life. Instead of discussing a clear path forward or alternative treatment options, I was essentially told there were no further plans and that he does not prescribe certain pain medications. While I understand doctors have their own approaches to treatment, I left feeling like my concerns were not taken seriously and that there was no real effort to help me find a solution. Being told I'm not a surgical candidate but then advised to "talk to a surgeon" was confusing and not helpful. After struggling with this condition for over a decade, I was hoping for guidance, options, or at least a plan -- instead I left feeling worse and without direction. I would not recommend if you are dealing with complex or ongoing pain and are looking for a proactive, solution-oriented approach.

Great doc & quality care. Very knowledgeable & patient. Highly recommended The is very nice also.read more

I could not receive better care anywhere. Dr. Westerhaus has been great in figuring out my pain,…read morewhere its coming from and what steps to take. He is gentle, caring, takes time, is knowledgeable, and I trust him. The staff there is great, attentive, outgoing, friendly and with smiles. I also have not had to wait long to be seen. I love them there.

Awesome doctor and staff. Great facilities in WPB and Jupiter. Highly recommend. Delightful…read morepersonality.

Excellent Dr. Well trained. Talented with injections. Tho I hate needles. His was good. I am a…read morePhysician. I should know

He did an excellent job with treating my back but they don't answer the phone! My surgeon has tried…read moreto fax them but that didn't go through. They have always had a problem with their phone system. No one returns calls. I hope all is well.

Poor will look for another pain manager . Ism 86 and so far open heart new mitral valve, new aortic…read morevalve. Was on opioids for thirty five years don't need a nurse practitioner I'd get over the dependence. Not a caring practitioner just an opinion of being opiate dependent on my behalf. Yes I do depend on Y hydro and am not a curb hugger or a narcotic dependent loser

Avoid this place seeing the nurse practitioner telling her my symptoms she claim to see about next…read morevisit was ignored provided MRI that were ignored and handed the copies back to me didn't go over anything stated she doesn't need them reordered images wity different diagnosis not focusing on what was really bothering as we discussed in first visit that was ignored every visit never followed up on the images they ordered not knowing one was approved an one denied lost like no one reach out to them when it's your job to follow up with the insurance they have the door wide open during your visit don't do blood pressure when this is a pain management saying follow up with your primary never knew that front desk is rude ask for my records charge me $25 instead of by the page didn't know what to say when ask if it's 1.50 or 2.00 per page which u can pay for what u want she couldn't tell me the price without needing a calculator then said 2.50 an still not getting them for me from what an previous pain doctor sent which they wouldn't allow me to make a appointment to sign a medical release form said I wasn't a patient but that's how u get records from a doctor is to sign a release form she gave me my medical records from them for free but nothing but lies saying my meds isn't working I have no side effects which is a lie with one of my medications they changed my meds from what I usually take for lower pain medication which didnt help at all found a new diagnosis she never mentioned which I never was diagnosis with before ask for an hip injection was ignored months waiting for authorization which never needed but an appointment thanks for me calling my insurance because they never follow up on your care they told them to schedule an appointment for me as they receptionist got rude when ask why no one look into this saying we making it now like if i never look into it ot was basically ignored when went to the apt I was called in the back the assistant said just said lay down I ask for something to cover me an bomb Dr Leano walks in never met the guy or seem him after 3 visits start yelling at me why im asking for something to cover me and asking questions about procedure git mad both yelling at me he finally said to just reschedule like I just took off im here now he walked out leaving me crying while the receptionist comes with water like im in pain needing relief then come back saying im over talking him when he refuse to cover a woman up as the procedure required you never introduced yourself nor went over anything my mri was also sent same day front desk claim they have request it like not true when I'm telling her they sending it today which it was already there the doctor could of went over it since he was doin injection to get further information which an hip xray was ordered an lumbar they lie really bad in your medical records about everything to drug screens nothing never was discussed what was written in my records even why shd couldn't exam me causd i wore a backbrace coming from work shd even wrote pending mri when one was approved how would u know when nobody followed up even on an injection when I told this lady just was ignored even meds were sent days later after my visit which she knew wasn't even helping me this is unethical unprofessional an to a patient health even another review i read said similar in 2023 about lying i should of read reviews first seen like a common thing this office does i would not be returning new doctor get your records for yourself an trust me you'll be surprised

After Workmen's Comp., original doctor ignored my pain and my issues for a year. My diligence to…read morerequest a pain management doctor, I was given Dr. Krost. Contrary to the previous reports on Yelp, I believe Dr. Krost's office is not only professional, but extremely helpful. Workmen's Comp. has been denying me the ability to get help. Doctor Krost staff are working with Workmen's Comp. to get me the help I need after a T-bone car accident. The original injection to relieve the pain in my neck, as well as my left side of my arm was helpful. As well as other options like acupuncture (love it), holistic ideas, and therapy's. They are quick and efficient, however, taking the time to listen to your concerns as well as your worries. I can only speak of myself however, everyone has their own individual story. Best advice to anyone; research your own illness, see what options are available, what are the risks then communicate that with your doctors. And of course, if you're not comfortable; get a second, third, fourth opinion, those are your rights. Your health is in your hands. Doctors are only a guide you make the final decision. My final decision is I love this place they treat me with respect, they hear my concerns, they guide me in the best directions. For me personally, I am not a pill popper, and they are very much aware of that. Therefore, go see for yourself- I never listen to the naysayers !!!

I am so happy with with this clinic. The office staff are incredibly friendly and helpful. All the…read morenurse practitioners I've worked with have been amazing. Dr. Krost is caring and genuine. I feel so lucky I found this place. They treat me with respect and dignity and seem to truly care about my well being. As Yelp says...Woo-hoo! As good as it gets!

The stupid receptionist plays gospel music to contaminate everyone. It's not professional or…read morenecessary in a medical environment.

I have been a patient of Dr. Jusino for many years. I pay out-of-pocket every time I have a visit…read morewith him. when I call there to speak to the doctor, I never get a phone call back ever.. I think his office staff is rude.. I feel like my money is more important than my pain.

I have been looking for a better pain management plan and Dr Eduardo has given me new hope to help…read moreresolve this chronic pain.

This review isn't from my own personal medical experience…read more While visiting my folks I had to take my bonus-dad to see the doctor at this facility for his trigger finger. Although the receptionist stated that he needed a referral she was nice enough to instruct him to bring it at his next office visit. None the less he saw the doctor, received his steroid shot and within 24 hours he said that his injury was 50% better. His copay was $75 although he expected it to be more with the added steroid shot...he was absolutely pleased and relieved that the pain subsided tremendously.

I went for a pain shot, but never got care just a bunch of promises that weren't kept. Instead of…read moreinforming me that I needed a referral; they just canceled my appointment. Yes-still in terrible pain even though I had one set of "test" shots. No thank you.

Do not go to this doctor's office, no one know what they are doing or care about the patient. Three…read moremonths ago, I asked to get an injection for my neck, before I had surgery on another part of my body. No one called in the referral until a day before my surgery. I had to wait two months to recover from my surgery to get the injection. Called last week to set up an appointment and went to the appointment today. They told me I didn't have an appointment, This is not the first time I've had to deal with incompetence at this office, but I guarantee you it will be the last. I will never go back to Dr. Katz's office..

I waited about a month for this appointment. I took off of work to make this appointment. I rushed…read morefrom 45 min away to make this appointment. I had to go to my PCP to get a referral for this appointment. A lot of things in work for me to arrive and then they say they are no longer accepting new patients. No one bothered to call me and tell me this. Now I have to go back to my PCP to get a referral for another doctor. This is ridiculous and they do not give 1 shit about you. Who cares if it took 6 weeks total and two days off of work to get to this appointment. They are very sorry though. Sorry enough that they called me and texted me confirmation for this appointment three days in a row before my visit, but did not bother to tell me. The woman had no remorse and cared none at all about me.