During the quote, this business was very prompt, but once I actually spoke with the representative and agreed to hire them, the communication stopped. Also, the person I spoke claimed they don't take credit cards and would like cash. After I finally text the guy, we agreed on a day. I used flex time so I would be available to ensure this business was paid....in cash as requested. And low and behold they never showed up. I text the person I was communicating with at 12:30, confirming the appointment, then at 2:30, I text again letting him know he had 1 hour to respond or be fired. He responded after 5PM stating my appointment was not on the schedule and his day was over. When I pointed out that Google states his business is open until 9PM, he claimed he is open until 9 and agreed to do it for half price. I told him I had already fired him and hired someone else and he offered to complete the service for free. Unfortunately, I caught him in a couple of lies and have the text to prove it and I just can't trust this business for even a FREE service, which actually cost me a vacation day...anyway, thank goodness these Bad Guys didn't receive my cold, hard cash payment. read more