After looking at a couple of different taco cart caterers, we decided to go with Gonzalez for my son's engagement party, based on someone else's referral. I made reservations for the services and provided them with all of the information, at least a month in advance. A few days before, I called to confirm that everything was in place. I spoke to three different people, one of whom is the owner and did not seem to speak a lot of English. They were still missing details including the time of the event, but I hung up feeling that we were ready to go.
On the day of the event, this is what happened:
- they sent one person, who did not speak english, to cook and serve tacos for eighty people
- although I made it clear to the person I spoke to on the phone, as well as the person serving us (in my broken spanish) that we did not want food served until six, at 530, he let me know at that everything was ready. Thirty minute set up for eighty people ?
- a lot of the food was pre-made, including the meats, and not put on warmers, so the food was already getting cold as more guests arrives
- we ordered and paid for three kinds of meat, rice beans, chips salsa and guacamole. The carnitas were good, but the chicken and carne asada were both crumbled meats. There were no chips or guacamole.
Because there was so much going on, I just paid the guy the amount that I agreed on, in cash (which they requested) and even tipped him, because I knew it was not his fault.
I feel like kicking myself that I paid the amount of money that I did for only half of what I ordered and what was provided was cold and crappy. I have been to events where a taco cart was provided and it is always a fun, tasty experience. I should have used one of those caterers. It was a one time event and it was a total dispappointment thanks to this catering service.
To add insult to injury, the next day I reached out to the person with whom I was communicating up to the day of the event to let her know what happeened. I received absolutely no response back. And, because I paid in cash I have no recourse.
With all the taco cart caterers out there, DO NOT choose to use this one if you care about your event. read more