It has truly been a wonderful experience staying here at the castle. The building and grounds are…read morebeautiful and the staff warm and accommodating. The meals have been full of interesting flavors and textures I enjoyed. The relaxed atmosphere made it perfect for our group and event.

I stayed at this hotel with my husband about a year ago, for just 1 night for a quick weekend…read moreexcursion from Paris. The hotel is really very beautiful, with elegant décor throughout the building and in the rooms. When we arrived, we had drinks at the bar, which had a very cozy seating area. We also spent a good amount of time at the pool (there were bathrobes offered in the rooms), which was beautiful and a calm place to lounge around in between dips in the water. Our room was beautiful but a bit small and given the high price tag, we found it wasn't really special compared to some other similarly ranked/priced establishments we've stayed at. The staff were all very polite and helpful as expected at such a fancy hotel. Overall we had a nice weekend here.

A decent, perhaps the only, option adjacent to the Château. I expected a bit more given the…read morefive-star status. We were greeted warmly and the concierge, Dimitri, was quite helpful. He was able to arrange a pickup for us at the airport (worth it) and our taxi back to CDG. They responded immediately to all our requests over email and were quite helpful. He also arranged a reservation for us at a local restaurant. The only misstep occurred the night before our departure. We asked for a time change for our taxi pickup which did not happen. The staff said they would call our room to confirm but they never did and the change was not made. The room was small but clean and the bed comfortable. The stand up shower head did not have good pressure. We used the shower head for the tub instead. We were on the first floor and could easily hear our neighbors above as they walked around so you might choose a second floor room for your trip. The guest WiFi did not work at all when we were there. The staff attempted to help us by providing the staff WiFi password but that didn't work as it constantly dropped the connection. In today's world, consistent and reliable WiFi is equivalent to running water. I was quite surprised the WiFi didn't work given the quality of this hotel. The breakfast bar was average to below average. I was surprised at the lack of options and the overall quality of the food offered. It was disappointing. Overall, our experience was quite mixed but overall positive. It is not a place we'd stay again but nothing we regretted for a short stop in between other destinations.

Wonderful, Quiet Hotel - friendly staff, serene Community…read more Go for a hike along the trails to the town of Chantilly and enjoy the picturesque views.

From the owner: In the historic Chantilly Forest, just 40 minutes from Paris…read moreand 25 minutes from Roissy Charles de Gaulle airport, Mercure Chantilly creates one of the most idyllic countryside settings imaginable.

Fabulous atmosphere - an updated dining room in an old hotel. The food was gorgeous and elegant,…read morewith flavors that were subtle and surprising. Each dish had an element of gastronomy surprise. Expensive. But worth it for a genuine gourmet experience. The servers were young and very polite, but understood our casual and curious approach to dining. So they had fun too, enjoying our curiosity and inquisitive nature about the food and the preparation.

Came here for during our France trip expecting an exquisite and efficient meal, however, that was…read morenot the case. Our reservation was for 12:15, but we weren't even let in until 12:35 because they "were not open". When we finally got in (there are 6 of us) we basically got ignored once we sat down. It wasn't until 30 minutes later we got our drinks and water. Basically the entire meal took forever and they didn't really "wait" on us. Basically it doesn't matter if you have a reservation or not, it will take forever and the food is fine but not amazing. Not really worth the visit

My favourite place in the area: authentic, and charming. I have been coming to this restaurant…read moresince i was a kid and always loved it: excellent traditional french food (try the huge variety of cheeses!) great products and a beautiful place. Service is amazing. We came with kids and the owner and waitresses did everything they could to make us feel comfortable and welcomed. There is a beautiful garden at the back for sunny days. Very impressive!

My fiancé and I have stayed here two times when we have climbed in the Font. The hotel is so…read morebeautiful - old world charm on the outside and modern & clean on the inside. The rooms are lovely and the bar is excellent. Everyone is super helpful, and the big outdoor fire pit is great to come home to in the evenings. The hotel is next to the chateau and one block from lots of shops & restaurants. It's right across the street from the climbing shop too! My only suggestion would be that if you like to sleep with the windows open (like I do), don't get a room that opens up on to the street.

I stayed here with my husband over a week for work and play. This is an absolute gem hidden away in…read moreFointainebleau. The hotel staff were kind and helpful. Their bar area is cozy and the restaurant is delicious. Rooms were very clean and comfortable. I would highly recommend this place to anyone looking to stay in the area.

Update: Ok,…read more this is the way back. We will stay here at The airport CDG T-3. in this Citizen M Hotel. One of the most consistent, clean , cozy with a modern Ambience Hotels i know of. This trip, been here twice. i can see T-3 from the front door of this Hotel. Not exactly next door , but less than ten with your bag. We came here tonight planning to fly tomorrow mid morning and not have to be involved with work traffic on the RER - B train or other travelers needing to be at CDG early. We can breakfast here or in the Terminal. Decide Tomorrow.

TITLE: DO NOT STAY HERE. Rodent in my bed, and they think I'm lying…read more DO NOT STAY HERE. THERE ARE RODENTS. I stayed at citizenM Paris Charles de Gaulle in October 2026. At 5 AM I woke up and found a rodent in my bed, and realised I had slept next to it ALL NIGHT. There was a spider on the bed too, which I photographed. I was disgusted and terrified for my health before a 10-hour flight home. I reported it and did a complete U-turn. He said there was no issue at the property at all, claimed my photo did not match their rooms, refused any refund, and declared the matter "closed from the hotel's side." Nobody inspected anything. Nobody showed me a single record. They just decided I am LYING. Think about that. A guest wakes up with a rodent in their bed, and the hotel's answer is to apologise, then call them a liar in writing. This is a serious hygiene and health problem, and the hotel's priority is protecting its image, not its guests. Disgraceful. I am pursuing this further, including with my card issuer and the relevant authorities. Do yourself a favour and book ANYWHERE ELSE. 1 star, and only because zero is not an option.