Alex is the man in Miami for Breitling, Rolex, Tudor, Tag Heuer, Cartier, any Swiss watch. He is…read morea watch maker and service and repair shop. He is extremely knowledgeable and honest. For over 25 years, he was the authorized service center for Breitling until they discontinued local service centers. I would highly recommend him for watch service or repair. He is located on the 5th floor of an office building at 1111 Kane Concourse, in Bay Harbor Islands. He is central in Bay Harbor, but kind of hard to find. Call ahead or email him as visits to his shop are by appointment only.

I brought my Rolex here for service, which I'd put off for years (if it ain't broke...)…read more I was always concerned that more harm would come from a service than good. So when I was finally forced to do it (as a result of going swimming with the crown pulled out - d'oh!), the watch was looking pretty rough. A friend in watch sales recommended this place as "wholesale" (since their work comes mostly from retailers). Authorized Rolex dealers were quoting me a STARTING price of $600 for the 6-year service, so when I got a quote here for about the same amount for a watch that had stopped working, I knew it was the best deal I was going to get. Not only is my baby back on my wrist, but it looks even better than new, because I was able to request the middle links be high-polished (making it look like a newer model). I dealt with Carla, who was great by phone, email and in person, and the shop looks ultra modern and open. Highly recommend.

I was building a custom keyboard and needed to engrave a logo on a piece of anodized aluminum so I…read moremessaged them here on Yelp, within a day the owner had processed my logo design and showed me what it would look like before proceeding, and even did a demo demonstration and sent me a photo what it would look like on an actual piece of metal. Gave him the ok and dropped off the metal plate I was engraving and since my job was small I was able to pick it up an hour later. All around friendly, very communicative, fair pricing, I'm gonna definitely be using them for future projects since I really value communication and fast turn around times for my projects.

The Quantum 3D team is a pleasure to work with. They are highly professional and produce excellent…read moreresults.

I was in search for a place to clean and polish my jewelry (David Yurman pieces). This location…read moreshowed as being one. Although it wasn't what I was looking for, I am so happy I did!!! Yolanda did a GREAT JOB!!! I highly recommend this jewelry store. Thank you very much!!!!

In April 2010 I purchased a two-ring set from this business in anticipation of my wedding which was…read moreto take place the next month. One of the rings was in stock and was fully paid for. The second ring had to be ordered, and I placed a deposit on the payment of the second ring. The rings were marketed and sold as a set. I would not have bought either of the rings in the set individually, and purchased the two rings only because they were sold as and intended to be worn as a set. At the time of the purchase, the company represented that it would attempt to have the second ring available by the date of the wedding, i.e. approximately a month and a half after the April purchase date. The wedding came and went without the second ring. Despite my repeated requests as to the status of the ring and the company's repeated representations that the second ring's arrival was imminent, the second ring never came in. Frustrated by the months-long delay, in July I requested a refund of the deposit on the second ring, which was provided and, because it was intended to be worn and was sold as a two-piece set, also requested to return the first ring for a full and complete refund. Despite discussions with the sales associate and in-store manager, my request for a refund on the first ring was refused. The sales associate denied that the rings were sold as a set and, indeed, accused my wife of lying as to this issue. At the time that I requested to return the first ring by virtue of the company's failure to provide the second ring, it was revealed by the company for the first time that international orders of this nature often take months to be fulfilled. The months-long process of obtaining such jewelry items was never disclosed to me at the time of purchase in April nor at any point prior to the time that I requested a refund in July, and this information was in contradiction to the company's repeated statements that the second ring's arrival would be shortly forthcoming in a matter of days. Similarly, on that same date it was also revealed by the company that the ring manufacturer had sent two incorrect versions of the second ring and that these mistakes by the manufacturer had contributed to the unreasonable delay in the delivery of the second ring. The company never disclosed this fact to me at the numerous times that I called to request an update on the second ring's status; rather, it continually represented that the second ring's arrival was imminent. In sum, the company's statements as to the timeframe for the second ring's arrival were extremely misleading. Instead of being delivered in a matter of days, the second ring would realistically, at best, be delivered in a matter of months. If I knew that it was to take such a lengthy period of time after the wedding in order to receive the second ring of the set, I would have never bought the first ring of the set nor made a deposit for the second ring. After much pressure, the company at last took back the first ring and refunded the amount, but made sure to make the refund process as difficult and arduous as possible (it took me waiting in the store for over an hour for them to process the refund). My advice: AVOID!!!

I came to James Mack to shorten a diamond bracelet that I have. I ended up having my bracelet…read moreshorten at the perfect size, shiny as ever and we decided to make a ring out of the diamonds left. The ring is beautiful, more than I expected. His prices are very competitive, and the work was done in 2 days which is crazy. I did the same thing in France just to shorten the bracelet and waited for 3 weeks. James is super available and kind and he listens and makes exactly what you want. He's also an artist designer and can also make tailored design. The store looks beautiful, He also sell fine leather goods, and his hostess Jasmine is a sweetheart. A big thank you to all the team, will definitely be back if I need any jewelry. Highly recommend!

Stopped by this past Saturday to have a link taken out of my Patek and to measure my girl's ring…read moresize. Had the honor of meeting and working with James Mack himself who took exceptional care of us. We are thrilled to have a fine jeweler of his caliber in our neighborhood (Brickell). He actually designed the majority of the pieces on display so I recommend you stop by even if it's just to take a look!

Everyone in my family gets their watch batteries replaced here. They're expert, quick and…read morerelatively inexpensive. I think a Seiko battery replacement is now $10, which is probably their price for most watch batteries. Everything I wrote in my last review is accurate except for their Flagler branch, which has evidently closed. But this would be the one to come to anyway. They're great! And they have a HUGE selection of watches of all sorts. Of course they speak English, but they also speak Portuguese and Spanish.

Aren't watches just beautiful? I have a fascination with them, especially the Cartier brand…read more To my happily, unexpected, happy, surprise I found them today. This little store carries a good selection of watches with that brand at a good price. I was very happy with my watch and the price I paid. The store also has jewelry and other watch brands. It's more of a watch shop, in my opinion. The parking situation is street parking. Mostly parallel, pay the meter, parking. I did see one small, full, parking lot. I had to park a few blocks away. This area has a lot of traffic. The customer service was great. The guy working seemed to know his stuff. With purchase. The new watch was adjusted for me and a new battery was installed. I was a happy customer.

My experience dates back to 2011 when I bought a Rolex, and I can say that the service was…read moreexcellent. The watch was trouble-free for the entire time I owned it, several years, and then, due to other issues, I had to sell it, something I've regretted ever since. My recommendation is that Robin in the Grove is a very reliable company. Sammy

I had a unique project for work in which I needed to engrave 50 brass plates for ice stamps. Not…read moreonly did Latin Gold Knock the project out of the park they competed rather quickly. I would definitely recommend them to anyone looking for engraving.

Terrible customer service. Destroyed my piece with giant letters. Never called me back when the…read moreservice was finished. Just go somewhere else.

The Gabriel Edward team was amazing throughout the whole process, they helped me customize the…read moreperfect ring for my fiancé and she is absolutely obsessed with it. The process was quick and easy and thy made the whole buying experience worth it! Thank you again to the team for helping me pick the perfect ring!

The picture doesn't do the ring justice on how freakn GORGEOUS and HIGH quality the diamond and…read morecraftsmanship of the ring.  We were apprehensive because we live in CA, and they are located in FL but Javi and his team went above and beyond to ensure our ring journey was a smooth one, from the loose diamond selection to customizing the setting all within our budget. The impeccable diamond selection and creativity on endless settings options allowed us to create our version of the perfect ring. Thank you, Gabriel Edward Jewelrs, for helping us on our new chapter and making this woman a very happy and bling out wife! We definitely will be creating the wedding band to match this stunning ROCK! Side note, the ring fits comfortably on my finger (the ring band from other places is not as smooth and doesn't sits comfortably.) I recommend EVERYONE to create your journey with them!