Yes, my daughter goes here and loves the people! Everyone is so nice, friendly, and helpful.read more

Correction: The young lady who cut my hair & was such a…read morepleasant conversationalist was named Stephanie. My apologies to her for remembering her name wrong.

I had my roots done today by McKinly. She did an amazing job. She was meticulous and my hair looks…read morefabulous! Everyone was so friendly. I will definitely be going back.

This was my second visit to Charles and Sue's. In their favor, the price for my trim and touch-up…read morewas really reasonable and the young lady who did my hair, personable. She even did a good job waxing my eyebrows Now, for the other part. For years, (since 2007), I have requested a cool, high-fusion-red shade made by Redken. It has not only perked up my morale, it has also won me compliments wherever I've gone. Now, instead of the beautiful, cool red shade, my hair is a reddish-brown. While some people might not see any problem with that shade, it's not the shade I went in and paid good money for. It's MY head, MY hair, and most of all, MY MONEY AND TIME! When I voiced my disdain about the situation, she offered no apology whatsoever. Just repeated the "policy". Suffice it to say, I will be NOT be returning!

my service here was AMAZING!!! the energy was so welcoming…read more,very clean and comfortable! definitely coming back again .

This is an awful place, no customer service, your face, nails or hair will turn out bad. You may…read moreneed to pay elsewhere for expensive corrections. Owner, management, and "instructors" are angry and rude to students and customers. Front desk girl is nice, but otherwise steer clear & go to the Aveda school in the Woodlands instead.

I've gone twice to get my hair dyed here, and call me a returning customer, I'll be back for more!…read moreFriendly reminder this is a school; there may be hiccups and slow service, but the prices are unbeatable. My natural hair color is a dark brown with some gray patches on top, so the services I've gotten are the all over color and root touchup with their darkest black dye. Both Yessie and Autry have done a fantastic job with this! They're both young learners, super friendly and relatable, who aim for the highest quality and experience. I left feeling confident and beautiful from having both of them do my hair.

Hands Down the Best Barber Shop in Waco!!!…read more Kevin, Lorraine and the team at Champions go above and beyond to take care of their customers. Always greeted with a smile and offered something cold to drink. I recently moved from Dallas where over the years I've had multiple Barbers but without question since visiting Champions my hair and beard have never looked better. I just can't say enough good about these folks. Customer for life!!!!

Breanna was incredible!! My skin has never looked this good--hydrated, lifted, and clear. This is…read moremy monthly must-have!" "Best facial I've ever had. The massage alone is worth it, but the results? Unreal.

If you want to learn how to do nails, DO NOT COME TO THIS PLACE!!!? You pay $5,000 to just teach…read moreyourself. The instructor, Melissa, is lazy and inept. She does not teach anything. I will be reporting them to BBB and the board. Save your money!!!! I can't get a refund but I can at least save you from throwing your money away.

This was my first time checking out Manuel & Theresa, Their hairstyles Kay did an amazing job on my…read morehair especially for the price and I also wanna thank Melissa for checking up on me to make sure I was ok, I have no complaints whatsoever  .. They were definitely professional and would recommend to anyone

I have been going to the Institute of Cosmetology, Esthetics & Massage for years for facials,…read morenails and massage and have generally had very positive experiences, which makes this situation especially disappointing. During my last massage appointment in March, the student assigned to me mentioned being exhausted and dealing with a death in the family. I sympathized with her situation, but unfortunately the massage itself involved very little pressure and did not help relieve the tension in my back muscles. When I requested deeper tissue work, she brought out a massage gadget instead of using her hands. I specifically requested a traditional hand massage without gadgets or elbows, but the session still did not feel therapeutic or effective. One concern I have is that the school requires clients to complete feedback forms directly in front of the student, which discourages honest feedback and makes clients uncomfortable expressing concerns openly. After the appointment, I politely informed the front desk that I did not feel I had received much of a massage. I was told someone would contact me. Instead, the only follow-up I received was a call canceling my next appointment, which had been scheduled with a different student. I called back twice afterward and received no response. Today, when I finally spoke with the owner, I was shocked by how condescending and dismissive the conversation became. Instead of listening, she talked over me and lectured me as if I were one of her students, or even worse, a misbehaving child. Rather than listening to a long-time client or offering a simple courtesy massage or any kind of gesture to resolve the issue, she spoke to me in a belittling and reprimanding manner. She even stated that I should be able to afford a $120 massage elsewhere and told me not to return for services. Insult upon insult. Don't ass-u-me a client is "poor" if he or she comes to your school. Without clients, your students could not complete their training. I get regular massages from my massage therapist of 15 years every other week. I came to your school because she is usually overbooked. At no point was I angry or disrespectful. I simply provided honest feedback after years of supporting the business. The experience left me feeling humiliated by a place that is supposed to help people feel relaxed, cared for, and valued. I feel offended and demoralized. There are many schools and businesses that welcome constructive feedback professionally and treat loyal clients with kindness and respect. Unfortunately, this experience did not reflect those values. Notice how the owner was quick to reiterate that this is a school, yes, I know. Raising your voice, talking over me and demeaning me solidified this fact in concrete. You were not professional at all. This school is also regulated. As a German, I return to Europe every summer. It seems a trip to visit a dear friend in Zurich is long overdue. Maybe CIDESCO can clarify this incident.

The training here is so thorough and so consistent that one cannot help having a good experience…read more I've been coming here for years for facials. Even though this is a school and the student estheticians are at different stages of their training, I have always had a satisfying facial.

Had highlights and low lights with a root touch up today and the student Isa did an excellent job…read more She understood what I wanted and it was a great experience. Very happy with my results today. Try this Aveda Institute ;))

Super disappointed in this hair school as a long time customer. I come here for my roots touch up…read more After several visits, I soon realize it's their products that is WEAK!!! Colors do not stay on after two weeks. It's not the student... it's the products. . I called the main number to leave a message for the school manager. No call back for several weeks. The person answering calls /scheduling seems to lack customer service that has to deal with anything outside of a scheduling. However if you have issues with the service you have to call within the week or the school cannot fix the problem. On top of that, no flexibility in your own schedule. I understand it's a hair school, but I hope they are teaching basic customer service as well!