In the past twelve months I have had two watches serviced by James Ross Jewellers. A Rolex GMT…read moreMaster II & most recently an 1960's Omega Seamaster De Ville. Their service is second to none. The watches when returned looked like new & keep perfect time.

Was in the area shopping with my wife when my ID bracelet broke. Took it into this shop who asked…read moreme to come back later. We went on to Shoreham and came back in about three hours AND job done. Very inexpensive. Excellent stock and owners are a family business. Registered with Goldsmiths Guild, whatever that is. Very pleased with their service.Top Marks

Peter the shop keeper is very friendly,accommodating and helpful I mainly use his shop for watch…read morerepairs and batteries he has such a good selection and at very reasonable prices!

I struggled choosing a category for Yellow Shop... I just went as vague as shopping! I had to,…read morebecause this place sells so many odds and ends its hard to classify... Batteries, photo frames, clocks, toys, can openers, torches, cigarette tins! Yellow Shop is a place you go not knowing what you want to come out with, and its owner knows that, feeling happier than most at you having a browse about without buying anything. He seemed quite the friendly sort of guy, and busied himself with a bit of casual tuneful whistling while helping with a customers order. The funny little shop didn't exactly make me fall in love with it, but its fun design and eclectic collection of products means I wouldn't be adverse to going again. And if I need to by mains adaptors, I'll know where to go!

Strange combination of services offered here but it seems to work well for Mr Pitimson who's been…read morerunning the business for 29 years. Basically the shop sells a huge array of handbags of every shape and size you can imagine, watches and specialist batteries. If one of your electric bits of kit goes wrong, you whip out the battery and none of your local shops can find a replacement then just head to this friendly little place.

Worse shop in Portslade broke my watch and didn't even apologies but instead started a fight with…read moreme.As well be aware they only take cash with no receipt just in case you need to return back with goods

I took my Breitling to The Brighton shop at 11.00 am, to have it serviced,. Was greeted by a surly…read moreEastern European woman with blonde hair. She abruptly told me that I need an appointment, despite the shop being empty. I told her that I had driven from the other side of Sussex specifically to put the watch in for a service.She went to speak with a man, who was sitting at a desk at the back of the shop (he wasn't with any customers, as the shop was empty. She came back and told me I would have to make an appointment to come back at 4.40 to book the watch is.... as it would take 20 minutes. That twenty minutes could have been given to me right there and then! I went elsewhere and the watch was booked in within ten minutes, immediately, and the costs were less than 50% of what WofS would have charged me. The lesson of this story is .. don't bother using this place - they have NO idea how to treat customers, who have plenty of disposable income. Disgusting to say the least!

As you might expect, this store is full of watches made by Swiss companies, including Tags,…read moreBreitlings, Jager Le Coutiers, and Cartiers. The staff are friendly, professionally, and sometimes quite interesting characters! My father bought a Jager here and the whole process went very smoothy.

Wishing Well Jewellers is a traditional little jeweller tucked down a side road off London Road…read more Its selection is fairly average, comprising, well, exactly what you'd expect from a family jeweller with the odd bit of bling thrown in as an effort to bring it up to date. The reason I like this place is the expert behind the counter, who mends things skilfully (sometimes while you wait), and peruses things through a jeweller's glass as you browse, giving the whole place an air of Dickensian authenticity. He won't blink were you to take him an intricate old pocket watch, for example - he can put his hands instantly on the correct tools, and clearly has the knowhow to deal with pretty much anything you might need fixing. I took in a bracelet for a friend once in which the filigree clasp was the focus of the design, and had fallen off at a gig and been trampled on by a succession of excitable sixteen year olds before being rescued. He merely whipped out a succession of miniscule needle nosed pliers and almost by magic, restored it to perfect working order. He didn't even charge. He felt it was too easy. Altogether then, it's probably not worth the visit for the stock alone, but it would be an excellent choice for restoration and repairs.

The RUDEST owner. He actually threw his toys out of the pram when questioned about a price for…read morerepair and he shoved back my chain and said he NOW doesn't want to fix it! It was laughable his reaction at what was a reasonable question. Obviously go there if your want an ego driven irritable moody A**hole to deal with. He didn't even know what metal the chain was made out of? And when questioned about another repair he had no idea what he was talking about. Go here to buy tacky secondhand/stolen rings. That fact that he has to buzz you in should have been warning enough that this wasn't in anyway a friendly welcoming premises. Stay AWAY!!!

Lovely family run business who are happy to help ,Fast service and fast response and…read moreVery friendly .definatly one to use if you need shoes repaired , keys cut or screens fixed on your phones and ipads.

Managed to get my watch repaired in just 20 mins, and for less than a tenner. So I'm very happy…read more Not sure what the name of the guy that helped me was but he was very helpful and I didn't feel condescended to. I would definitely recommend them.

I had a romantic notion of supporting a small, local business. At ChrisElli, romance is dead…read more Absolutely, I was responsible for reading that giant block of text on the sign at the counter. Instead I just read the heading, 'Extended Christmas Returns Policy.' Ah--good, if my friend doesn't like her new watch, I can return it. She didn't like it, and when I went to return it, ChrisElli drew me into a maddening debate about the meaning of 'return.' You can indeed return an item--for something else, or a credit note. (To the rest of the world this is called an 'exchange.') The bottom line is ChrisElli doesn't have a return policy, it has a no-refunds policy. I can't say whether they were being manipulative or just clumsy in their wording. And again, it was down to me to read the small print. What really matters here is in that the age of Amazon, a shop on a street needs to be competitive. It needs to go that extra mile for customers, building a good and trusting relationship over time. Desperately holding onto the customer's note after a sale is simply poor, disrespectful customer relations. If ChrisElli wanted to be competitive, it would take a look at all the places in Brighton that have similar stock and offer customers the courtesy of a refund. There are good small storefront businesses, and they're harmed by shops like ChrisElli that convince me I'm safer with giant corporate online vendors that have a straight-up refund policies and, often, lower prices. The only unique thing I found at ChrisElli was an infuriating semantic debate.

I ordered a Skagen watch which arrived a few days later but was broken. So i contacted them and…read moresent it back for an exchange. 2nd watch arrived a week later (very starnge was that it came from amazon not watches2u/Chriselli) and it was broken again. 10 minutes behind every day. So i wanted to have the money back for it, brought it to a post office (certificate of posting in my hands) sent it back with the label i printed and now no one has the watch. Watches2u refuse to pay the money back until they have the watch. I did my part, sent it back, can proof it so they would need to pay the money back but do not until they have it. Not customer friendly at all and i am sure that it is not legal to refuse the claim. BE CAREFUL

Hi Valentina at 'Sensation'. I have purchased several pieces of jewellery for myself and friends…read moreBirthday Presents over the years and have been more than satisfied. Recently a Bracelet which I have worn so many times needed to be re-strung. Valentina, a very pleasant professional young lady came to my rescue, an excellent repair was carried out. Valentina is a great asset to 'Sensation'. Thank you Valentina. Pauline, Brighton. 2nd July, 2023.

In a city with no shortage of jewelry and handicrafts, Sensation sticks out from the crowd by a…read morenice blend of semi-precious stone jewelry mixed with some light silver designs. The general stock is always quite 'light' and not gaudy. Certainly not a store to frequent should you require some Bling! Whilst the majority of the stock is the kind of thing you would be buying for your girlfriend, there are also enough bracelets and necklaces of jade and citrine etc. for the more bohemian gentleman. I have bought myself a very nice amber bracelet from here before and more importantly received the thumbs up for presents to girlfriends. There is not always quite as much stock as some of the larger jewlers, but as the saying goes sometimes 'less is more'. The staff have always been helpful and will box up your purchase nicely, so that those who are lazy or inept at wrapping would be able to get away with giving the gift as it comes from the shop. The price is kind of wide ranging with nice pieces available for those on a budget, but also some fine items for shoppers wanting to spend out of something that will draw compliments at relevant functions. They regularly rotate their stock and display a nice range of items in the window. Highly recommended.

I am not just writing this or awarding this store five stars off the high of getting engaged, but…read morebecause it was such a splendid place of business! My boyfriend, his sister and I were walking around the lanes of Brighton when we happened upon the charming storefront of Regents. I cooed at all of the marvelous antique rings displayed in the window when I happened upon this beautiful Edwardian piece that now resides on my finger. All of the rings here were in marvelous condition and spectacularly displayed! The woman inside was fabulous and very patient, especially when the boyfriend insisted I try the ring and the moment of shock/terror that followed. She checked to see if the ring fit properly and it did! I could not believe the ring fit so well! The woman also guaranteed a resize if I ever needed it. I am very impressed with this store and am so happy that it made a special day even brighter in Brighton!