I cannot praise Progressive Property Management (PPM) enough! We initially signed a rental…read moreagreement with PPM for a single year but have since renewed twice because we have been so happy with the company. Beth and Peggy are personable and professional and a true joy to work with; it's clear that they care about their tennants and strive hard to meet their needs. Since moving into the property (an older home), several minor issues have arisen (e.g., a toilet leak, a problem with the fridge, a tap leak), and each time, PPM has quickly and efficiently resolved the problem, even when the issue came up late at night. This is in stark contrast to other property management companies that we have rented from in the past, where we were often forced to live with the issue for weeks or even months. We could not be happier with PPM!

This Management company is absolutely fantastic! They don't advertise their properties much, in…read morefact I found my apartment after seeing a little sign on one of their buildings. Their properties are beautiful Mansion Hill homes converted to spacious apartments. The apartment manager is very friendly and responsive to any maintenance requests (many of which were taken care of the next day). I do have to mention that they do not rent to most undergraduate students. These apartments are quite and are usually rented by grad students and young professionals. All the apartments I've seen have beautiful crown and base moldings, high ceilings, wood floors, gas stoves and many unique architectural touches. If you are looking for beautiful, well kept apartments in the downtown/capitol area this is the company to go with!

Madison Land Company is great! I rented an apartment on Wisconsin Ave. next to Kennedy Manor for a…read morecouple years and it was very well maintained especially for a downtown Madison property. The maintenance staff were always friendly and promptly attended to any requests I had (ie: installation of a window AC unit; replacement of smoke detector batteries). I never had any actual maintenance issues because the apartment was in fantastic condition. I've been told this company prefers to rent to adults/professionals and grad students who maintain the units and respect other tenants...their properties are not party pads.

To start, I haven't heard great things about this property management company but I thought I would…read moregive them a chance. I saw an apartment that I was interested in, and tried calling the number, which disconnects after a few rings. I tried calling the number on the website and it rings forever. I tried the "contact us" option on the website, and the webpage will not load due to a server not responding. I find the COMPLETE lack of service unacceptable. Very disappointed. **EDIT** A member of MPM let me know that they were experiencing technical difficulties with their phone/ servers and that I could call and schedule a showing at my convenience. Thank you for the quick response MPM!

I'm a current owner. MPM has managed a house I own at 810 Northport Drive since '07. I was notified…read morerecently that a tree must be removed and that the cost to do so will be $12,000. This tree was allowed to grow for many years at a location very close to the house. I've been on the East Coast and haven't returned to Madison since buying it ... so had no idea about this tree. Now, suddenly, it's an emergency I'm expected to pay $12,000 to attend-to. MPM has made no effort to find a cheaper alternative, and has acknowledged no degree of responsibility, or offered to bear any part of the expense. I'm with DoD and can't get away to return to Madison. If I could, I'd get a chainsaw and remove the tree myself. The complete unwillingness to work with me regarding this unusual surprise is disappointing, to say the least. Good businesses are built on good character. Here, an ounce of foresight exercised long ago could have seen that tree transplanted as a sapling, or simply mowed-over. Once it was growing, I could easily have been notified. Now, I'm expected to bear a $12,000 bill for something I've been kept unaware of, for years. And no one has explained any aspect of this problem to me, how it evolved, why it costs so much to deal-with and why MPM won't be bearing even a portion of what should be a much lower cost. I'm looking for a new property manager. Why MPM let this problem evolve to this point and how they could dare confront me with the whole of this excessive bill is beyond me.

This is my second year renting from Bruce Wunnicke of Delta Properties and he is far and away the…read morebest landlord I have lived with in Madison (and I have lived with a total of 5 landlords and rental companies in my 8 years here). His properties are well-maintained, so that you don't have to compromise the structural integrity of your entire house when you want a charming apartment rather than a square box with white walls and beige carpet. He updates kitchens and bathrooms so that you're not cooking and bathing like it's 1920/30/40/50/60/whatever. His apartments are perhaps a bit more spendy than what you usually see in the area, but they're totally worth it and usually very large. For instance, I pay $975 for my two-bedroom but it is MASSIVE -- two living areas, a huge kitchen, a very large bedroom, a slightly smaller bedroom and a large and well-appointed bathroom. Plus free parking behind the house. Bruce is attentive and responsive to issues that arise (which, with houses built at the turn of the last century, they will). When I moved in, the bathroom sink wasn't draining properly and he came and fixed it immediately. There was also one broken blind so he replaced the whole set! He is also a really sweet guy and a pleasure to deal with. I have also been in contact with his daughter, Katherine, in some of the renting processes and she is also incredibly nice and great to work with. So many landlords in Madison are seedy, dishonest, manipulative, money-hungry or otherwise unconcerned with being decent human beings. Bruce is none of these things. He's truly a terrific landlord to rent from -- his properties are beautiful, his prices are (in my opinion) fair and he is an extremely responsible landlord.

I hosted an art exhibit in a building owned by John and Bruce of Delta Properties. The space was…read morebeautiful and made for a wonderful show, and John and Bruce were a pleasure to work with throughout the process.

I have many issues to get into with these slum lords, mainly that the value they provide is…read morenothing, but this review is for a more recent transgression: This Patient, Pleasant, and Positive business lauds itself on being "pet friendly" but last Friday they sprayed poison (pesticide) all over the grass of the property where I live with no notice to pet owners. Just little white and red signs that said 'this grass has been treated, keep pets off.' People rely on the grass around the apartment to give their animals outside time, and this was just the most recent in a gross lack of communication and notice to tenants. Slightly unrelated but pesticide sprays like the one WMC used on the grass are frivolous and deeply harm beneficial insect aquatic ecosystems, like the Yahara River which is ~500 yards away. The way places like WMC treat the people they make a living off of is not much better than how they treat the land, which is abysmal :(

they will not do automatic withdrawal!!! this has caused me count problems. why can't they take the…read morerent out of my account when rent is due?????

Unfortunately, it is time for another withering review of a deserving vendor: **Steve Brown…read moreApartments**, specifically their **Laurel Commons** property. My daughter and her roommates made what we now know was a serious mistake when they signed a lease there last summer. Within days of moving in, they noticed black spores around the air vents. At my urging, they checked the HVAC filter. It, too, was caked with what appeared to be mold. Management's response? **Clean and repaint the vents.** They insisted the problem was simply dirty vents. Guess what promptly reappeared? You guessed it: mold. The kids were so concerned about circulating spores throughout the apartment that they went without air conditioning during an **August heat wave**. And still, it took nearly a month of pushing management before they finally sent out an HVAC inspection/remediation company. And guess what they found? **Ductwork filled with black mold.** That's right. While management was busy painting over the visible evidence and dismissing the problem as "dirty vents," these kids were living in an apartment whose HVAC system was circulating air through mold-contaminated ductwork. I understand this is college. I understand that off-campus student housing is not exactly the Four Seasons. But **mold-filled HVAC ducts are not a charming bit of college-apartment sketchiness. They are unacceptable.** I could go on about the plumbing problems. The appliances in various states of disrepair. The absurd parking situation, for which residents were charged exorbitant rates despite there barely being enough room to accommodate the cars. Or the fact that my daughter had to walk through a dark alley to reach the parking garage. But frankly, the mold earns **Laurel Commons, managed by Steve Brown Apartments,** the lowest rating I can give. **AVOID this dunghole at all costs.** If you're a parent considering putting your son or daughter in Laurel Commons, look elsewhere. Your loved ones would be better off sleeping in their cars.

I was a resident of Steve Brown Properties, including Brownridge Terrace and West End Circle, for…read moreseven years. Unfortunately, my experience was incredibly stressful and often felt like an ongoing battle rather than a place to call home. Throughout my tenancy, I experienced persistent maintenance problems and poor communication. My experience closely mirrored another resident's review stating that "nobody was ever on the same page about anything." I regularly had to communicate with multiple employees who failed to relay information to one another, making even routine maintenance requests unnecessarily difficult. The buildings themselves also suffered from long-standing maintenance issues. The hallway air conditioning remained inoperable for years despite annual requests for repair. Each time I was told other projects had a higher priority, yet the issue was never resolved. Likewise, the entrance, lobby, and hallway lights remained burned out for months despite being reported multiple times. During a unit transfer, I was mistakenly double-charged rent and had to fight to receive a refund. After moving into the new unit, I spent approximately six weeks dealing with a broken dishwasher, microwave, and washer/dryer because the apartment had not been properly inspected before move-in. I also discovered black mold inside the HVAC closet. In a previous apartment, I reported an air conditioner that failed to cool properly for nearly two years, only to be told repeatedly that it was "working as intended" until it eventually failed completely. I repeatedly submitted work orders for broken blinds, but the requests were closed or downgraded without the repairs being completed. Management did not tell me they were waiting on replacement parts until about six months later, despite my repeated phone calls and emails. I was also billed an after-hours maintenance fee after reporting a fire sprinkler head hanging from the ceiling, even though maintenance determined the condition required immediate attention. Toward the end of my tenancy, a persistent low-frequency booming vibration developed throughout the building, severely affecting my ability to sleep. Although management attempted to locate the source, the investigation was limited to my apartment and the basement, while the rooftop mechanical equipment--a common source of low-frequency building vibrations--was not initially inspected. The issue remained unresolved, and during one of my follow-up reports, I was yelled at by a member of the maintenance staff. Although West End Circle and other Steve Brown properties have attractive buildings and good locations, I found that many maintenance issues remained unresolved for extended periods, and communication was consistently poor. Because these conditions were significantly affecting my health, I submitted medical documentation supporting my disability and requested a reasonable accommodation under the Fair Housing Act. During a phone call, I was told management had approved a mutual lease termination, and I signed a lease elsewhere in reliance on that representation. The agreement was later withdrawn, and I was required to proceed through the standard re-rental process. I learned the hard way not to count on their word alone. Get every important agreement in writing before making major financial decisions. After seven years as a resident, the cumulative effect of the unresolved maintenance issues, poor communication, and handling of my accommodation request took a significant toll on my health and family. Looking back, I regret staying as long as I did. I should have recognized sooner that my concerns were not being taken seriously or treated with the respect they deserved. I hope this review helps prospective tenants make an informed decision. Every person's experience will differ, but this reflects mine after seven years living at Steve Brown Properties.

They will send out passive aggressive emails, they strictly control what you're allowed to have on…read moreyour porch/balcony, and they will not treat you with respect. They value the time and money of potential residents much higher than that of current residents no matter how long you've lived there. I was walked in on while asleep and half clothed by maintenance men not once but TWICE without them knocking. This is about as close as you can get to being in an HOA without ever having signed up to be in one. They are strict and often passive aggressive including but not limited to threatening to drain the pools if residents can not "cooperate" with their rules. Children are not allowed in pool areas even with adults. I also frequently had to keep my thermostat around 75 degrees to keep my apartment above a hoodie temp. due to poor insulation. Beware.

If you care about your money, mental health, and being respected, don't live here…read more Not only did I not get my security and pet deposits back, they CHARGED me a near ADDITIONAL $2,000 for repairs that sure as hell did not equate to A SECURITY DEPOSIT + A PET DEPOSIT + $2,000 DURING COVID. I didn't leave the place in perfect shape but as someone with family in construction and renovation I guarantee you it was NOT worth that much. What the hell is the point of a deposit at that point? Sure it has a lot of nice reviews but interesting that they're all from 8 years ago, around the time the place was nearly done being built. Likely a promotion ran where they gave some perk to people leaving nice reviews. They're nice at first but the moment you're in there it literally feels like you cannot LIVE there. You have passive aggressive management sending rude letters and emails- to the point now where any notice from a landlord sends my anxiety up the roof, even to this day when I live in a HOUSE now. Management, don't even bother responding to this because I'm not reading your responses. I don't trust you enough to give you my real name, because knowing you, you'd be awful. At this point, I don't trust you to actually be genuine in anything you say. Everything is a nice platitude to get the next lease in your roster so you can rip someone else off.

I have rented from SRB Property Management, and worked for them as an asphalt maintenance…read morecontractor. As a renter, the application process was easy and fast. One time we had our air conditioning unit go out, and I made a call to SRB to fix it. They had a contractor out within 1 day to diagnose and fix the problem. As a contractor that works for SRB, they invest into their properties to ensure a high quality experience for their renters. I have worked on multiple parking lots for SRB apartment complexes, and their building always seem clean and well maintained. Weather you are a renter, or a property owner, I highly recommend SRB Property Management. You are in good hands with the owner, Ed.

From the owner: Specializing in: - Real Estate Referral & Information…read moreService - Apartments - Real Estate Management

Fair Oaks Apts. have become too party-like and noisy after 10 pm. No concern about the noise…read morelaws....at least on the 4th floor. Not an ideal spot for someone beyond those college party years.

This is a beautiful, new building with nice apartments. I got to see the roof, and wow what a view!read more