Hi, I recently went to register to Golders Green library and I was very disappointed about the totally unpoliteness, unwelcoming manners in general and of the manager in particular: I was refused a library card because my bank statement was not a valid proof of address!
I was mostly upset when the person laughed at me in my face, as I explained my surprise and feeling of being unwelcome. I am a book-worm and have other three library cards in London, and this has never happened before. The same afternoon, I went to the Hendon Library where, instead, I was immediately welcome, helped and registered regularly. Same Barnet Libraries, different manners policy. Maybe the multicultural university envrionment of Hendon influences positively?
I have the feeling that Golders Green Library is more for an elitaire restricted chosen group, careful of not being disturbed.
p.s. As a library is very poor, noisy and doesn't offer a meeting point for the community, it is mainly reduced to a kinder-garden for the mums of the selected restricted group... lol! read more