Service was absolutely ridiculous, after being told multiple times by my friend and I what we…read morewanted. she decided to do what she wanted to do then after me reiterating that's not what I want, she gets mad, pushed my foot, and rips off toe separators aggressively. Then everyone around her was getting loud and making remarks. No effort was given. Will not be back.

I really wanted to like this place, but my experience left me concerned about both the quality of…read morethe work and the lack of communication -- especially around pricing. We called ahead asking if they had availability and were told to come in. When we arrived, I was directed to the back... and then left standing there with no guidance. There didn't seem to be any communication between the front and the back, so I just stood awkwardly until someone eventually noticed me and pointed me to a seat. Throughout my visit I watched multiple customers standing around confused about where to go or who to check in with. A simple "we'll be right with you" or a quick instruction would make a huge difference. I was handed a book and told to pick a color. Only later did I learn that the colors in that book cost extra -- something no one mentioned up front. I had chosen the most basic pedicure and certainly wasn't expecting added charges just to choose a polish color. I also asked for polka dots on my toes (I came in with them, so it was clear what I wanted). The first time I asked, the nail tech just stared at me. After she finished the base color, I repeated the request, and she nodded... but then continued without doing them. By the time she was finishing up, I stopped her again to ask, and she still didn't do them. If staff members are unsure what a customer is asking for, someone should jump in and assist -- especially since multiple employees could hear me. My daughter asked for a full set. One tech started, then told her to sit and wait for someone else to finish. After my services were done, we sat at the front and watched two walk-ins (who openly said they had no appointment) get seated immediately, while my daughter continued waiting. After 15 minutes -- and already being there for over two hours -- she decided she would just go elsewhere. Only when we stood to pay were we told she'd be "next," but by then we'd had enough. To top it all off, one of my fresh nails cracked on the side before we even left, and my daughter's shaping (from the little that was done) looked uneven. Then I was charged extra for the polish color I didn't know carried an additional fee -- and I still didn't get the design I asked for. There are too many salons in the area to settle for inconsistent communication, surprise charges, and work that doesn't hold up. I hope they improve, but for now, we'll be going elsewhere.

requested my toe nails be painted, no pedicure. just gel polish, trim and remove cuticles. she…read morerefused to remove cuticles. just some gel polish to clean polish-free nails was $40! and it was terrible! they look so bad :( the salon was dirty, and she would not accept card or check so I had to go to the bank and come back. she never told me or the other customer it was cash only before service. I have polish all over my toes even under my nails. sloppy sloppy work.

I will have to fix them myself. These are bumpy and crooked. The nails are different lengths and…read moresome are shaved down way too far making some look like coffin and others square. The nail polish doesn't go all the way down on the sides nor did she put it on the tip.

I would have loved to try this salon. Called in on a Monday mid afternoon to find out their hours…read moreand requested an appointment. They asked what type of appointment. Manicure and pedicure. Well, asked for anytime this week and they said none available. No walk in offers and not a single appointment for this week. Sorry, but the lack of availability does not make me want to seek your services.

What a nice shop! This was my first time going to Polished. Got a pedi this morning by Jennifer and…read moreit was wonderful! Clean shop, relaxing vibe, convenient location, ample parking and very personable staff. Great prices and nice selection of regular nail polish colors besides the no-chip selections. Appointments are a good idea and I was taken right on time. I will go here from now on for my pedi.

I got a cat eye acrylic set and They did an amazing job and were very nice. There was no wait and…read moreonly three people working. Overall a great experience. Thank you lovely nails!

I attempted to use the full $50 gift card on August 11, 12, and 13, before its August 14…read moreexpiration. Each time I was told to call back because you were busy. I also attempted to make an appointment and was told appointments were not accepted. On August 14, the expiration date, I came to the salon and found it closed. I therefore do not agree that only $25 of the card should be honored, because I made multiple attempts to redeem the full value before the expiration date.

Professional and a great selection of nail polish. I thoroughly enjoyed the pedicure massage chair…read more My nails and toes looked wonderful.

My favorite nail salon. Thomas is amazing ! He does great with long nails. I always get compliments…read moreon my nails. I definitely recommend him. I highly recommend everyone one of the nail techs. They go above and beyond to help you in any way. They become like family to their clients.

Wonderful! Nini does a fabulous job! I have had my nails done for many years and she is the best…read moretech I have ever been to!

They were great.my nails look amazing and the price was fair. They were friendly and the wait was…read morereasonable.

I am from out of town and dropped in (which I would rarely do because I love my salon back home)…read morebecause we have been traveling the last two weeks. They were fantastic about figuring out exactly what I wanted. I would recommend getting there early if you go on Saturday. I had a pedi and fill (I call it luminaire) I think they called it some type of gel. Fantastic experience!

I absolutely love the Nail Bar with my entire heart and soul. Everyone who works there is so…read morededicated and kind! I personally recommend Sophia after she helped nurse my nails back to health after a bad experience in May of 2026. I was able to start builder gel a few months ago and now my natural nails are the longest and strongest they've ever been. As well as, they've got to be one of if not the cleanest nail salon I've ever seen. I recommend Hugo for pedicures as he will get you right!

They were busy. Lots of stations. But the Wait time 2 hours. Ack. You can put your name on the…read morelist and come back later though. Prices seemed mid.

I have given this salon multiple chances over the years, hoping each visit would be better than the…read morelast, but I have never left satisfied. My most recent appointment was the final straw. Communication was extremely difficult because my nail technician and I could not effectively understand each other, and despite explaining what I wanted, I left with nails that looked nothing like my request. The quality of the work was unacceptable, especially for the price. The shaping was uneven, the dip powder was applied poorly, and the overall finish looked rushed and sloppy. Based on the way the service was performed, I genuinely questioned whether my technician had much experience with dip nails. The application process didn't seem to follow the proper steps, and the final result reflected that. To make matters worse, the prices are far too high for the level of service provided. I don't mind paying premium prices for quality work, but this was nowhere close to being worth the cost. After multiple disappointing visits, I can confidently say I will not be returning. There are far too many salons that provide better quality, better communication, and better value for your money.

Don't go...NAIL INFECTION. Starting antibiotics a week after getting my nails done. Pain started…read morenext day but no redness or swelling until a 6 days. Plus the nail tech I had did a terrible job. I've gotten my nails done for 20 years and never had an infection I was traveling and this is the second time in that time I had my nails done away from home. Big mistake. The dip powder is extremely lumping under the chrome and the chrome doesn't look like chrome and it's already coming off. Poor quality.