Very long story short the owner of Golden Multiservices, Madelin Ortega failed to do her job efficiently and when asked to return my brother's original birth and marriage certificate so we could take our business somewhere else she bacame verbally and physically aggressive, first she yell at my face and when that didn't work she dragged me by my neck through her entire office! Thankfully one of her employees an older lady was kind enough to intervened and pull her off me ( big shout out to this lady for doing the right thing). I called the cops, who could not confirm my statements because her security camaras mysteriously stopped working at the moment of the attack. But thankfully the cops agree she had no right to withhold my brother's papers. Later I found out she had also slap a friend of my sister a few years ago for a similar incident and the police was involve too! Para mi gente que no hablan ingles, en buen dominicano esta señora se creo una leona y piensa que aun esta en RD donde hay que recurrir a violencia para comunicarse con las personas y sin ninguna consecuncia. Abusando de poder y influencias. Esta señora me arrastro en su oficina como una muñeca de trapo y despues llamo a mi hermano para seguir amenazandalo con interfeir con su caso de imgracion si yo seguia escribiendo review de lo sucedido. Mejor evitse un caso y busque otro lugar. read more